Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Ever since I’ve gotten my Quest 3 I’ve noticed that the controller tracking is a downgrade from the Quest 2. If I’m playing Gorilla tag or other games that require fast movements my controllers always disconnect or glitch. This also doesn’t just happ...
Got my Quest 3 at christmas and was having fun but then the right controller stopped working properly, was not able to use it in the menus. Okay no problem I will send it back to Meta.Send it back and there was a nice quick turnaround, Meta had sent ...
so this has happened till now so I have no clue on what to do and hoping one of you lovely people can help me The problem: the quest 2 link men for PCVR keyboard is not working same thing with the desktop controller mouse thing is not working as you ...
I am looking for some assistance. Yesterday i have set up a brand new Quest 3 and all has gone well except one point. On the charging cradle the right controller LED does not seem to light up. I have properly inserted the re-chargeable battery that c...
Hello I Can’t Find My Quest To Complete In Horizon Worlds Because They’re Not There. This Has Been Going On For Quite Some Time & I Wanna Know The Problem?
It seems like neither Engage or Roblox are working. If I click on like "Adopt me" in Roblox the screen will become just Black and nothing will happen. If i click on "Central Plaza" on Engage, It will give me "error to login". What can I do? Thanks in...
So I was on a vacation for 10 days and I wasn't able to use my oculus to get it and the elite strap external battery at around 50 percent and so they were both at 100 when I left, I just got back today and the external battery is dead but the headset...
Hi! I’m clueless so sorry! I’m currently running a quest 1 with airlink and I’m trying to join the doja cat concert but I have no idea how. I’m just trying to see if I could get some help, I’m able to get into horizon worlds and everything just don’t...
Hello! i didn't recive any email fo
Hey so I purchased help wanted 2 and I used my wrong debit card that didn’t have enough money on it so I tried to used a different debit card that had cash on it but when I pressed the pre-order button it did nothing can anyone help please?
I have not been able to access the files of my quest 3 on my PC. I connect the cable but the message that should appear on the quest screen, asking for my authorization to permit the access to the files on my PC, doesn't appear. I watched some videos...
Having an issue where beat saber is not getting past the initial loading screen on my secondary account on our quest 3.App sharing is enabled, I can successfully play other app shared games (e.g. asgard's wrath, moss), have tried uninstalling and rei...
It would be awesome if the headset didn’t have to be reset every time a different family member wanted to be able to connect their phone so they can cast on their own devices. Isn’t there any way it could be paired with more than one phone at a time?...
We have a fleet of managed Quest 2/3. Many of our users would like to be able to switch to a personal account to play games or use it for personal use, but the switch accounts is greyed out in the headset settings. Is there a way to allow users to sw...
Got my quest 3 recently. When I switch it on, I can hear the sound, but cannot see any image (in a dark room, there is a barely visible image, but not enough to interact with). Did a chat with Meta support (ticket #******** if anyone from Meta is rea...
As stated in the title, I can connect perfectly to my PC via AirLink but cannot launch Oculus or Steam VR apps. If I launch a Oculus or Steam VR game, the game opens and run on my computer, but as soon as it finishes loading my quest screen freezes a...
I was playing on my Meta Quest 3 and recived a notification syaing that my account will be suspended on Febuary 10th for "Sharing an account with a child or using the wrong account for your age." I have two little brothers who use my account, but it ...
I am stuck in an infinite loop while trying to login to Oculus mobile app on my new Iph 15 w iOS 17.2.1. It keeps opening oauth browser page to enter my account email then enter either passwd or code sent. Tried both methods but after entering passwd...
My son created a fb and Meta account with a fake birth date as he's only 12, his account has been suspended but he's deleted his Facebook account too so we can't log in to his Meta account- it wont let me add him as child as his email address is asso...
I recently bought an Meta Quest 2 and when configuring the guardian (safe area) I noticed that the image was distorted on the left side, I then closed my right eye and realized that the left camera was rotated. So, in order to make the image clear an...
My Quest 2 is currently completely unresponsive. It had been unused for about 5 days, so I plugged into the wall charger to recharge it. Approx. 2 hours on charge I attempted to turn it on, but the charging light was still solid red, and it wouldn’t ...
I try and try to follow one of my friend called ONEGRIMDUDE and it continues to not show me any follow button or a chat button which is very frustrating. We double checked our privacy settings and there was nothing that would prohibit us from followi...
So am using Meta Quest App for last 4 months and I got an issue. I can't Send or see any picture that people send me. I don't have the little logo for the Media on the App. All permissions for this app are turning On. I sold my Quest 2 and it's the f...
I factory reset my quest 2 and it’s telling me to pull the tabs but i already did a long time ago what do i do?
I support oculus from oculus rift cv1 Now my newest quest 3 quality is so bad only two months using left controller vibration die right controller thumbstick going drift quality so bad so disappointed
I sent a friend a referral link to purchase a Quest 3 and when he used it he got the bonus credit, but I did not.
I've been trying to add my new card as a payment method and apparently I've made a couple typo mistakes and it wouldn't go through. I was confused so I re-entered the information correctly and now due to "Security concerns" I can't add my card. This ...
I am just getting a perpetual loading message. I have done all the resets possible and no resolution.
Hi.How do I know that the battery included in the Elite Strap needs to be charged and while charging, when it is fully charged already?
Hi guys, So apparently I am screwed here given that I am a near eyes mutant among men but I have an IPD of 55.5mm. This means that while things are mostly clear its definitely still bad when trying to aim down sites or looking at anything close up. T...
