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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 43436 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rec Room makes me move.

Whenever I enter Rec Room it automatically moves me backwards. Inside the room and in all the Rec Room games. I thought it was my controller but its only on Rec Room so I uninstalled and reinstalled the app but no luck. Has anyone else dealt with thi...

Rift S does not work

Rift S wont start. If im lucky enough, it'd go to the 3 dots but most of the time the light would be white or orange but nothing is displaying anything in the VR. It says its connected in the Oculus program. Set up:AMD 7GeForce RTX™ 3070 Ti GAMING OC...

Senshinko by Honored Guest
  • 610 Views
  • 5 replies
  • 0 kudos

My Oculus Quest 2 casting doesn't work

My oculus quest 2 won't cast to my laptop or phone or the developer hub and I'm also on the same wifi and my headset. It used to work fine then one day when I did it just stopped working. I have been trying for a long time now can I please have some ...

BravoChip by Honored Guest
  • 18620 Views
  • 10 replies
  • 1 kudos

im stuck in a log in in the oculus mobile app

so like the title says im stuck in a loop in the oculus mobile app in where i trie to log in, the app shows me my accoutn and asks me if i thats my account but when i say yes it just send me to the same page pls help would very apprecited ive search ...

hjgtgg by Honored Guest
  • 274 Views
  • 2 replies
  • 0 kudos

Saved oculus VR videos location?

Hi all,while led browsing the just for you section I found two videos I liked and clicked the save or bookmark tab, a screen popped up saying I could find my saved videos in my library but they are no where to be found.am I looking in the wrong place...

flickering

Hi I have had my meta quest 3 for 3 months and i just downloaded the xbox cloud gaming and sometime i keep seeing the screen flicker every time i am playing a game

Job Simulator not working

I purchased and approved Job Simulator for my son (age 10) about a month ago, and his headset still says “request sent”. When I check the app on my end, it says he has permission to use it.

Quest 3 & Quest 2 Pairing with One Meta Account

Hi,I am unable to pair Quest 3 with my Meta account as this account is already linked with my Quest 2.Can someone please advise how to pair both devices with one account?If not possible then how to unpair Quest 2 from that account and pair Quest 3? r...

xahir by Honored Guest
  • 305 Views
  • 2 replies
  • 1 kudos

Meta Quest 3 fitpack or wide face pad

Hi,Is a fitpack for Quest 3 being developed, and if so, what is the expected release date?The default face pad is extremely uncomfortable causing pain/aches when used for more than 15 mins.Thanks.

Image shaking while playing

While playing Medal of Honor, I encountered a strange screen shake. It was also faster, but it was rare and quickly fixed, but now it is constantly repeating for 5 minutes. Maybe someone knows how to fix it? Thank you in advance

Searching Co-Op games and shows all non co-op games

 as the title suggests if I organized by co-op, it shows me a whole bunch of single player games. Am I misunderstanding what the word co-op means? I'm pretty sure that it means more than one person together. Why does the store not properly show co-op...

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Resolved! Referral code used, but no store credit added.

Hi Oculus Support team.I bought a Meta Quest 3 in November. My friend came round over xmas, and I managed to convince him to buy one also. He used my referral code to register his headset. He got the store credit, but I did not. When I check my Walle...

VoxT3R_74 by Honored Guest
  • 368 Views
  • 2 replies
  • 0 kudos

Quest 3 tracking problems

Anytime im not in a barrier, my headset completely loses tracking and i get about half a second to do actions before i get sent back to the “experiencing tracking issues” screen. Ive restarted, powered off, even factory restarted. Nothing fixed it, a...

akwrdian by Honored Guest
  • 515 Views
  • 4 replies
  • 0 kudos

Major issues with account

Long story short.. Bought first head set.. Played awhile then gave it to my boy friend, and I then bought a second headset...problem is the original headset user...I want on my new headset.. So I factory reset second headset but every time I try to u...

Resolved! Unlink Facebook

I just recently purchased an Oculus and signed in with my Facebook account. I should have taken the time and signed up a different way. But anyway, if I do a factory reset and sign in with Meta will I lose my games?

Sunny_2 by Honored Guest
  • 771 Views
  • 4 replies
  • 0 kudos

2FA no SMS code

Hi, I am trying to activate developer mode for my meta Quest 2. When trying to send a verification code trough SMS I never receive a code. Is there something I am doing wrong or is this a bug.Thanks in advance!

Rospaans by Honored Guest
  • 391 Views
  • 1 replies
  • 0 kudos

Multiplayer on Premium Bowling

We gave up on bowling since we never could figure out how to get playing together. What EXACTLY do you click on, every step of the way, after you get the game up. Nothing we clicked on worked. No instructions, as usual. Doing the family share thing, ...

Can't connect Quest 3 to a new account

Soo my oculus 3 wont let me connect a new account to my headset even after i factory reseted the headset abt three time and it still says that theres an account linked even tho i checked when my account got suspended for no reason and it says there i...

left trigger does not work in vrchat (quest 2, brand new)

I had a quest 2 before, to mainly play vrchat. after I installed ovr for playspace, my left trigger suddenly no longer works in game. I've asked others and no one there has run into the same issue. today I got a brand new quest 2, uninstalled both vr...

Moxycotin by Honored Guest
  • 449 Views
  • 2 replies
  • 0 kudos

Meta quest 2 child account

So my son has been saving madly and hoping to get a quest 3. Meanwhile my brother gave us his quest2 but I have not been able to create a child account. I get a message saying I am not eligible to create a child account. I have tried to get help from...

GrayBG by Honored Guest
  • 380 Views
  • 4 replies
  • 0 kudos

Unable to install OculusSetup

Hi There i also have the problem that i cant install the OclulusSetup.exe. after starting and agree it says cant connect. 22 Days with this issue. Please help me. I have done the workaround it has not worked

2 Factor Authentication

I am unable to sign into my Meta account which has all of my games on it. Currently, I'm on a different one since I can't sign in obviously. This is due to the 2-factor authentication since the phone number associated with my account is a number that...

my right earbud or right speaker wont work

so when my earbuds are unplugged i get audio in my left speaker and when i plug in my earbud i only get audio through the left speaker, the earbuds work perfectly. and i was playing my quest earlier this morning with everything working just fine.

Quest 2 link cable connection freezing after a few seconds

I have recently received a new unofficial link cable because my previous one was too short. When I tried the new cable, it only worked for a few seconds but then it freezes and then I have to reconnect it for it to work again. I have tried the cable ...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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