Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
whenever I turn on my quest 2, it shows the meta symbol, then shows th
"tracking lost" notification. If I press "continue", it shows my home
for a split second, before going right back to the "tracking lost"
screen. Has anyone else had this problem r...
I have been trying to update the email address on my developer account
without luck. I get to the screen where it says a verification email was
sent but I never receive that email. I can’t seem to find an email
address to contact support for help. I ...
So I ordered a left hand controller in March. I received an email saying
my order was received, paid for, and ready to be shipped April 1st. As
of June 1st I have no controller and I still don’t have my money back
AND I have a game system that so inc...
Hey,So I am trying to connect my headset to my laptop for the first
time. When I click the "Link (Cable)" Method on the Oculus app, it then
prompts me to connect the headset with a USB-C and USB-3 cable, which I
do. Inside the headset, I get the mess...
The headset won't work it's running normal but before I restarted it had
acted up in vr chat and other apps and the store won't load even still
and the store error code pops up as error code hdslvc2 please help
Hi everyone,I got a quest 2 a couple months ago and a third party cable
for oculus link. I can get oculus link going and get the the link home
but when I launch a game from my desktop my pc monitors go black but my
pc stays running. In my quest I go ...
Returned a defective unit to Meta and they received that device on May
16. Three days to process and send me the replacement was what I was
told. Now it’s June 1st and still no replacement! I’ve sent numerous
emails and always get the same response…w...
in my helmet, when connected to a PC using a link, after 3 days the
sound became terrible, abrupt, but when it goes into sleep mode, the
sound becomes good (I already tried reinstalling the oculus drivers and
applications and tried to connect to othe...
I recently got a new 16gb M1 Chip MacBook Pro 2020. And I would like to
use it to play games on my Oculus Quest 2 through steam. I have steam VR
downloaded, but I can't seem to find the Oculus link app available for
mac. Please let me know how I play...
Hello,I have a problem with the quest 2 startup. everything works fine
but at the end, when I get a screen telling me the setup is complete and
I press the "oculus" button, nothing happens except the screen
refocusing. I never get to the menu.I did a...
I am setting up my new Oculus Quest 2 and it is stuck at “Getting the
latest software update” in the initial setup after connecting to wifi.
Support team is saying this is known issue and hard reset the VR
controller and re-install the app. Didn’t wo...
I have a black screen on my Oculus Rift S during the setup step where
you are told to put on the headset to continue the setup process. I have
tried to reinstall Oculus. plugged all the cables out and back in and
restarted my computer. I have had no ...
Hello, I just bought my META Quest 2 last week and received over the
weekend. I have yet to even get through the setup process because every
time I boot up my Oculus device, I am greeted by extremely jumpy
controllers where even a button press with n...
Logged into my oculus yesterday and booted up Elixer. On the screen it
says it needed a Entitlement Check. I tried going into setting a but my
account wouldn’t pop up so I restarted the oculus to see if that would
work. i log back in and notice all m...
Hi there, I just got the opportunity to buy a Oculus Quest 2 headset
second hand, but unfortunately the seller no longer har the receipt and
cannot recall from which store it was bought.Is there anyway of looking
up the headset based on the serial nu...
Snapping continually stops working within Horizon Worlds. It will
continue to appear to be on for the selected object, but points will
stop snapping to grid references, or corner points of other objects, no
matter how you adjust snap settings. Closin...
Hi everyone,So after a whole drama with Oculus software and PC updates,
drivers etc, everything is working fine. Except.. my games will not
open. I have Ripcoil, Minecraft, and G2A Land (purchased after I found
out they sell grey market keys ), I t...
I've talked about this issue a few times recently and it's only getting
worse over time.Recently (i.e. 2 weeks ago), I started having an issue
where whenever I try to launch games on my PC via Oculus Link, they
simply refused to work or outright cras...
I received an email to send my oculus products back due to
malfunctioning almost a month later they only send one controller back
without my oculus product and Noone can give me an answer. Btw their
chatting communication is sucks its effecting my me...
Hi. Please point me to resources for learning how to build a companion
app for a quest app. I'm looking to build a remote control app for
mobile and desktop so a 3rd-party can monitor and control an app running
in the headset. Ideally it'd be both a ...
So im certain im able to run the games i want to play through a wire
stream from my laptop to my VR, but the app doesnt detect the connection
despite the computer showing popups that the quest 2 is connected to my
laptop, so im not really sure what t...
My ticket number. 4809341 I've been promised several times by reps that
my controller will be mailed back to me it's been going on three months
now which utter ridiculous. Idk what to do at this point. I've been lied
to as many times I can count. I'm...
I deleted the Rift s USB hub in the control panel, and now nothing has
been working the USB never works works when I plug it in. It just tells
me the USB connection is not working, is there anyway I can recover it.