We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I’ve just recently had this problem, for about 2 weeks now. Whenever I click the menu button on my quest 2 controllers the menu doesn’t pop up but my game will freeze a couple seconds later as if the menu was pulled up. Once this happens I am not abl...
HELP - my old Facebook has been hacked and a fake meta account in my name has been added. I have managed to reset my password on Facebook after it being hacked, but they have added their own Meta account to my Facebook under my name. I can’t remove i...
Is there or will there be a way to stream from the quest headset to the twitch app on the headset like how other consoles work.
Hello all,I'm not able to get a hold of any customer service on Facebook or Meta, because my account is disabled. I need help to reinstate my Facebook account in order to use AR/VR Meta Quest at my workplace. I'm a social media and digital marketing ...
To whom it may concern,Several months ago my account was hacked. I have since gotten the account back with one caveat: I am required to check for a notification on another device. One being a cell phone that I have NEVER owned and the other being a w...
Has anyone else experienced this? My eyes have started itching really badly after 30 minutes of putting on the Meta Quest 3 headset. It's likely the fabric of the default facial interface that is causing this, because a couple of minutes after I remo...
When I start the quest 3 and there is not enough light the "continue with tracking off" screen pops up, but the controllers stop working so I can not proceed to the main screen by selecting the tracking off button.I know that the controllers are link...
I am trying to fix unknown sources for my child but i cannot find the setting on family center, and kids can't use the pc app, any help would be appreciated.
Hi,we purchased a meta quest two headset for Christmas and have found it leaves a red skin rash on mine and my son’s face after use, I have contacted meta support several times now with only a generic reply saying you can order this online for free. ...
Hello, Meta Quest 3S arrived and eager to try it out, I tried to connect my headset to the Horizon App which oddly didn't work, I was able to connect to my Wi-Fi but my phone kept showing that it was trying to connect.Other than that, I tried to log ...
I am aware of Quest 3 had some WIFI connection issue before. I just got a new router ASUS RT-BE86U. I thought the connection issue has been solved, but I think that might only apply to most of the cases. My quest 3 is on firmware V71. I tried to conn...
Updated to V71 but none of the features are showing. performed factory reset and re downloaded V71 still have same problem. not sure what to do.
If I have all my games on a primary account, sharing to a secondary account, and change the admin on the headset, can I keep the games on the formerly secondary account that the former primary account was sharing?if yes, how? Thanks in advance@hnug
I need help I’ve spoken to meta support but haven’t heard back they said it would take 24 hours the reference number in this message below! This is an automated message: Our specialised team continue to work on your issue 1072832657952272. We will co...
كيف تحدد ميزانية ألعاب الكازينو على الإنترنت؟
hellois it possible to change the internal resolution and refresh rate for when using the quest 3 on its own?apparently you can but i dont get any settings in display apart from night mode,i know you can change these settings when using the oculus pc...
If I have all my games on a primary account, sharing to a secondary account, and change the admin on the headset, can I keep the games on the formerly secondary account that the former primary account was sharing?if yes, how? Thanks in advance@hnug
I have a set of 5 Quest 2s. Today I updated them to software v68.Since this update, I am unable to interact with any buttons in any Meta OS menu - e.g. the boundary setting buttons, the dashboard buttons to select or launch apps, the settings button,...
so meta quest link is saying my game wont istall and it said go to meta quest support for help
hi i have oculus 2 and am over the age of 18. but, when i go to the store horizon worlds still says coming soon.please help i would love to play it
The controller connection disconnects by itself. This issue started occurring after updating the Quest 3 to v68 and updating the controllers. There were no problems before this update. If the controllers are left untouched for a few minutes to a few ...
I've downloaded and installed Azgards Wrath 2. When I launched the game for the 1st time all seemed to work well but I got called away to work so shut it down. When I now try to launch the game I get as far as the Azgard splash screen and it then shu...
I changed my name around 2 years ago I think yet my old name is still showing up on my account. Mostly in emails. I can't find any way to fix it. I would just make a new account (that's how much I despise my previous name) but I don't want to have to...
Hi I have just turned my META Quest 2 headset on and it only shows the below on the screen.Any help would be appreciated
Hello!Just like in the subject. I'm new to VR with fresh account and registered Q3. I had a free copy of Batman and bought one app - BRINK Traveler for full price without any discount code. I checked some affilate links but I didn't buy anything with...
Hi, I'm looking for my first vr and can't find a good option, I'm looking for a lightweight (sub 500g) vr for pc under 1000$, bigscreen beyond is looking good but for 2k$ with controllers and base stations, it's too expensive, I'm concerned about nec...
what can i do it’s been 7 days i still don’t have any update from meta support about my case huhu
Starting from Quest system version v71 it is not possible to grant Draw Over Other Apps permission. Invoking the code I provided below opens up first page of Settings menu instead of the permission menu with toggle. The issue doesn't occur in version...
Hey, I bought a replacement meta quest 2 controller for the left hand off of your website, with the new Meta Horizon App I can't figure out a way to connect the new controller to the headset. How do I fix this?Thanks,Mason Mahoney
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