Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Where is Space Sense on Quest 3 ?

With Quest 2, Space Sense was a must-have for me. Being really aware of my surroundings, not only the limits, was something that I used constantly. Right now with Quest 3, it is no where to be seen. When searching through settings, it is found, but n...

Mayplay56 by Honored Guest
  • 4519 Views
  • 9 replies
  • 5 kudos

Wont let me log in

Whenever I opened my headset today, it said “ask a parent for help by November 30 to see options” but whenever I go to www. Meta.com/device, it won’t let me log in to the account because it’s scheduled for deletion. How do i fix this?

nikomiko by Honored Guest
  • 161 Views
  • 0 replies
  • 0 kudos

V71 BS

Hey Meta...You know what would be really cool for this $800 device You sold me?If the version 71 That is installed on my device Actually had any features Which were released with version 71.I know that's asking a lot from a small company like Meta.Ri...

Is my Meta Quest account getting deleted?

When I opened my headset today, it said I needed to enter my date of birth or my account would be deleted in 30 days. I accidentally typed the wrong birthday, does this mean it's going to get rid of my account?

Nebroc12 by Honored Guest
  • 471 Views
  • 2 replies
  • 0 kudos

Liquid damage

I’ve had it for a few months but coming back from a weekend away a bit of mouthwash had leaked in my bag, cleaned it all up and it worked initially. A day later and it charges and the fans turn but no visual at all. I fear it is destroyed. But wonder...

Munkman77 by Honored Guest
  • 133 Views
  • 0 replies
  • 0 kudos

stream from oculus quest 3

How to stream from oculus quest 3 end-to-end camera without computer and phone? Is there any plugin that can stream from the camera?

Kanermys by Explorer
  • 1988 Views
  • 3 replies
  • 0 kudos

Meta referral 30 vs 60USD

Why some people can create referral links with 60USD instead of 30usd? I tried many times but I cannot create one for 60usd. How can I be elegible?

False advertising

   I ordered puzzling places today for my meta-quest too because I had a black Friday cyber Monday 40% off code. When I use the code I didn’t get 40% off. When I contacted Meta, they said not everybody gets that deal. Starting to think that nobody ge...

IMG_4199.png IMG_4198.png IMG_4198.png

Resolved! I can’t add payment method to verify child's account

I am trying to manage my childs account. Because he is using a 13+ account, and if i dont it will be suspended by july 19th. But when i try to do the step where i put my credit card information to confirm i am his parent/guardian it says: “Sorry, Can...

BrittvB by Honored Guest
  • 4643 Views
  • 14 replies
  • 0 kudos

Right controller is invisible but Quest button still works

I hope someone can help me out here. My right Quest 2 controller is suddenly invisible on the VR screen. Strangely enough, this controller does buzz when I start up the head set, and the controller’s Oculus button does work. The controller itself jus...

JJM81 by Honored Guest
  • 1694 Views
  • 8 replies
  • 0 kudos

Child's Account Suspended With Purchased Apps

Hello,I bought my 11 year old daughter a Meta Quest 2 for her birthday a few months ago and we purchased a couple of apps via her account. My account was added as a separate one on the Quest.However, her account has now been suspended and we can no l...

meta accounts center crashes when logging into facebook

I'm not able to log into Facebook. When opening app on the VR it will briefly put up something went wrong. meta horizons on my phone will not browse facebook users. I have also noticed on the meta website it no longer shows my device or purchases. Me...

Release channel invite

Hello,Our company has an application on Applab, and we send our clients release channel invites via the developer page.However, for one client in particular, we are unable to send them the invite (we receive the error message 'We couldn't find any us...

Resolved! Three Black Dots? Please Read

TL:DR toward the bottomI'm gathering info to work on this. I'm sore to be out 400 and until I get the money for a new vr headset this will be my new game.Here are my suspicions, after digging around the logs personally and comparing with issues found...

Sku77s by Protege
  • 11665 Views
  • 20 replies
  • 3 kudos

why i don't have access to any promotions

Hello , I don't understand, for some time now I've never had access to promotions / price reductions on applications in the store. For example, on Black Friday, I saw a lot of people accessing interesting offers on “boneslab” or “underdogs”, while I ...

Lakpo63 by Honored Guest
  • 242 Views
  • 1 replies
  • 0 kudos

Oculus Rift HDMI not detected

Hi,I've plugged my Oculus Rift (not S) into my graphics card (Nvidia 3070) along with the sensors. When trying to set up, the sensors and the USB for the headset receive a green tick, however the HDMI circle just keeps going round. I've used on this ...

Resolved! Battery Status Percentage Left

I'm a pretty new user, but I haven't seen anywhere in the VR field where you can actually see battery percentage left. I see the bar at the bottom for battery when I open settings, but it doesn't show a percentage of battery left. Is there anywhere I...

My Account Haked

Hello Facebook team, I tried a lot to reach anyone from the supporting team but was without any hope, I’M in deep need for help.Out of nowhere, my Facebook account was hacked, the last thing i remembered was someone accepted my add request while i ne...

Account Suspension Error

My Meta account (sapna87) was suspended in error, citing inconsistent suspension dates (November 30, November 28 twice and November 29) and unjustified termination. I haven't violated Meta's Terms of Service. Please resolve this issue and reinstate m...

1000048247.jpg 1000048355.jpg 1000048615.jpg 1000049035.jpg
sapna87 by Explorer
  • 222 Views
  • 0 replies
  • 0 kudos

Meta Quest 2 Disconnected, can't find!

I have followed a factory reboot as a means to solving a problem with a game not loading, a newly purchased game that has frozen mid update stating that the Oculus needed to be updated. After the Factory reset on the Oculus the devise cannot now be p...

JGJ2811 by Honored Guest
  • 205 Views
  • 0 replies
  • 0 kudos

Pas de code promotion Black Friday

J'ai reçu un mail pour me dire qu'il y avait -40% sur les applications du Meta Store.Un ami a bien la possibilité d'appliquer les -40% sur plusieurs applications parmi une liste.De mon côté impossible d'utiliser le code BFCM24.Que faut-il faire pour ...

PlopZ by Honored Guest
  • 909 Views
  • 0 replies
  • 0 kudos

Meta Quest 3s Link Doesnt work

Hello, I would like to report an issue with my brand new Meta Quest 3s. I purchased this last week and have been trying everything to get the link feature to work but nothing has worked. It just gets stuck on the meta logo with three dots. It does th...

Resolved! Anti Aliasing

While using oculus quest link my games were running very badly and I noticed quite quickly that anti-aliasing was most likely the problem. So I go to setting and try to turn it off but when I click it the toggle stays the same. I search for hours but...

Top Kudoed Authors
Labels