Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Batman Arkham Shadow New Game
My batman shadow crashed then when clicking restore, new version downloaded with new saves, It asks me to create new game, I can't see my old save in and I have over 10 hour there, long past blackgate prison, can I get my saves back please? I'm sure ...
Headset unable to remain connected to fibreoptic internet provider
I’ve tried all forms of troubleshooting with this issue including sending it to meta for a replacement, really hoping someone might have some advice to solve my issue.more in-depth explanation:we changed our internet from sky to FiberOptic due to the...
Quest PRO - guardian over 10m x 10m
Oculus Quest PRO - PC VR (airlink) I need an area larger than guardian 10m x 10mOne large area (without segments divided into other 'rooms')Is it possible to set this up somehow, maybe some upgrade, maybe there are some additional expansion licenses ...
Oculus quest 2 wont connect to internet during initial setup
Since I had my oculus it would not want to connect to internet during setup, I have factory reset and changed router. With both had no prevail
Home Screen won’t load
My Home Screen will not load when I power my headset on. Have zero clue how to get it back. It was working just fine last night
Meta account hacked
Meta account is hacked. I have finally recovered my facebook account, but not the Meta...the hacker setup a authenticator and switched the email on my Meta account. I can't find any way or information online on how to recover a Meta account when you ...
Meta Quest Support Chaos: Can't verify ME as parent while my card works for Meta ads
Here's my experience with Meta Quest Support and their absurd age verification process - it's getting even more bizarre with each response! As a parent who purchased Meta Quest and several games for my son (who is 12), I am completely frustrated with...
Lost tracking
I need to know if the Lost Tracking is an issue that can be resolved with support or if I need to return the device. I’ve changed batteries in controllers and rebooted the device but to no avail…still get the message Headset Lost Trackingplease help,...
Meta quest airlink not working with bootcamp on imac
Hi everyone,I recently set up Windows 10 on my iMac using Boot Camp and was hoping to play some VR games by connecting my Meta Quest 3 to my PC via Air Link. After setting up Windows 10 using Boot Camp, I successfully installed the Meta Quest PC app ...
GeForce 3600
Kann man mit einer GeForce 3600 Grafikkarte den Meta-Link für die Quest 3 verbinden? Bei meiner 3500 kommt immer die Fehlermeldung, dass die Mindestanforderung nicht ausreicht.
Quest 2 no new UI or calender after updating to v71
I'm unsure if the new UI and calender is for the Quest 3 and 3s only but after I updated to v71. I got some new features but no new UI or calenderThe only new UI changes I saw was the passthough and immersive mode button and the new power menu but no...
2fa problem
Sto provando ad accedere al mio account Meta per il visore Oculus Rift S, inserisco la mia e-mail e la password, mi chiede il codice di autenticazione a 6 cifre, ma quando inserisco i numeri sono sbagliati e non posso accedere ai codici di recupero, ...
Headstrap connector broke off my headset
While putting on the not inexpensive headset, the thin plastic bar that the headstrap feeds through broke. I’m really surprised this piece that is a focal stress point of the headset assembly is made of such small diameter plastic. What are the fixes...
Adding child to my account
Hello,We're from The Netherlands and my son is 12. He got a message saving that he needs to be 13 or I (his mom) needs to create an account and add him there before january 11th 2025. To verify that I am an adult they need creditcard information, but...
Issues with OpenGL Vertex Shaders on v71
I'm having some issues with vertex shaders on specifically the latest System "Software Update" for v71 that do not occur on V69. Has anyone else seen any issues? It's affecting my skeletal animations. I'm working on getting more detailed info I can s...
Unusual activity [Can't buy games or in-game items.
I need this fixed as soon as possible every time. I try to bite anything off the Meta quest Store or moblie app It says there's unusual activity on my account. I've already talk to an agent and they haven't gone back to me For a few hours and I've al...
After a factory reset my meta quest 2 doesn’t pair with my oculus app on my iPhone
This has been a month or longer trying to fix this issue but I haven’t found a solution. Please try and help me fix this problem, I really want to play with my friends.
Can't redeem arkham shadow
I bought this meta quest 3 and can't redeem batman arkham shadow
Resolved! Beat Saber won't start
Yesterday, Beat Saber asked if it could upload/download media, and I picked 'yes' and acknowledged. Now, whenever I try to start Beat Saber, I get the "Beat Saber - Beat Games - oculus studios" screen with 3 cycling dots... forever. I can't even pres...
Battle Talent keeps crashing
Whenever I load into the game or finish a round it suddenly crashes and brings me back to my home menu or whatever it’s called. I do have mods but the only one that is glitchy is Excalibur and I don’t use it much.
Hand tracking doest work if i run quest link
Hi guys, please help! I connected my Meta Quest 3s to pc with cable. When i enter quest link my finger tracking doest work. Only joysticks. If i run games thought quest link with steam, hand tracking simply doesnt work. I tried some solutions by chec...
Zero caliber2
Hello everyone, I have a problem with a game "ZERO CALIBER 2", I am stuck in the 1st level which is the training level. I pass the first 2 barriers of the shooting ranges in the game with my companion and the 3rd shooting training asks me to remove t...
No help from Meta unlocking account
I’ve been trying for 6 weeks to get my account unlocked, it started after my MQ3 overheated on my face and I got a refurb replacement. Since then I needed to prove I was over 13, I tried the links sent but the mobile security pin code wouldn’t work, ...
Meta Device Code Not Working For Adding Secondary Accounts
My oculus won’t show the code to add another account.
Quest 3S not compatible with quest pro controllers!
I recently purchased the meta quest 3s, it works perfect and is a great headset and have recommended it to everyone, but a problem I am facing is the fact that the quest pro controllers are basically rendered useless. Meta please fix this simple issu...
Urgent Appeal: Hacked Facebook Page "Bench Sheko Zone Communication Affairs"
Dear Meta Support Team,I am writing to request immediate assistance regarding our official Facebook page, "Bench Sheko Zone Communication Affairs", which has recently been hacked. After the page was compromised, the hackers made the page unpublishabl...
Error performance query
I been trying to get Ghost Of Tabor for so long with my 25$ gift card. I live in Asia and when ever I try to redeem the gift card. It will always say error performance query and I kept on restart the app and other methods but it never seems to work. ...
GORILLA TAG WONT INSTALL AFTER DELETING QUEST PATCHER
I was trying to use quest patcher to get cosmetics for gorilla tag. I WASN'T EVEN TRYING TO USE MODS FOR BAD.When I ran gorilla tag it said. "You must not mod" or something like that. It gave me the option to restore my game so I clicked it, then it ...
Saving photos
Every time I take photos they do not save to the Mets horizon so on my iPhone. They stay on the oculus quest 2, how can I fix this?
Resolved! Can't redeem Friend refferal code for 25% off
Hi, so I just got my quest 2 recently and wanted to buy blade and scorchey and beat saber. So I asked my friend to send me a refferal code link to get 25% off and I clicked on it and all it does is show this I clicked on it and it still doesn't work...
