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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Facebook support

My business Facebook account got permanently disabled for violating their guidelines. I post everything for the business on Instagram, Facebook and TikTok. I have not received anything on the Instagram account that says my content is violating the gu...

Resolved! Quest 3 won't load games

I have the Meta quest 3, I haven't had it very long and it's having issues. It's not wanting to load games. The main ones it won't load are Pavlov and ghosts of Tabor. Pavlov will load then go black screen and nothing else. Ghost of Tabor will have t...

Bonelab mods not working at all

I've owned bone lab for over 2 years and i love the game, I haven't played it in a while so I decided to reinstall it and found all of my old mods from a while back. I then went onto mod.io and downloaded some new mods to refresh the game. I extracte...

My vr isn't charging

Recently I have been playing my VR and all of a sudden it stopped charging and is dead when I attempt to turn it on it shows the meta logo but quickly switches to the dead battery icon I have tried everything and it's not charging I can't reboot or f...

Can I send my Controller in for Repair?

I have an older Quest 2 (2-4 years old), the left controller started experiencing horrible drift and erratic movements. I ordered a new joystick to replace it. The replacement was going fine until I accidentally broke off the ribbon cable that connec...

New VR headset

Hey guys, I have a quick question. I have not been on the VR for close to a year because I thought my version by one of my kids, but I found out that it was actually loaned out to one of their friends and they happen to move out of state so that VR h...

Resolved! Error Occurred: Generate new device code

I went to play an online game a few days ago, and it kicked me out telling me to go make a meta account. i do all the steps to make on, and then it tells me to go to www.meta.com/device to put in the code it prompted me with. I put in the code, and i...

Resolved! Provide your account details or account will be suspended

When I follow the link in the email (or from the Meta Quest app), I am taken to auth.meta.com, I login and am simply presented with my Account Centre details. I am not given any options to verify my account. I can provide DL or passport to prove my n...

Metaldev by Honored Guest
  • 18303 Views
  • 84 replies
  • 2 kudos

Advertising account restricted help

Thank you in advance to anyone who can help me with my case. Our Facebook Business Advertising Account has been under restriction for nearly 2 years, and unfortunately, no one from my team knows what policy or rules we may have violated. I gained the...

ccdc1999 by Honored Guest
  • 84 Views
  • 1 replies
  • 1 kudos

2nd faulty quest 3 controller

We first had a controller issue in September 2024, it was replaced in October with a refurbished unit. This has now gone faulty again and does not even turn on. I done all the trouble shooting and nothing works. I contacted online support and was tol...

Submit an ID

to upload my ID so my account won’t get suspended but it keeps rejecting it, Meta can you help

My Meta account was hacked and my email was changed.

I placed two tickets to Meta Quest. My account was hacked and I lost ALL my games including upgrades within the games. I’ve lost hundreds. These hackers changed my email address for the account so I can’t get in. Meta keeps saying it’s a Facebook pro...

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MicL33 by Honored Guest
  • 11388 Views
  • 12 replies
  • 1 kudos

my account was scheduled for deletion?

my account was for some reason under 13 so I tried to fix it Friday with my driver's license because I'm 14 (learner's license) but now it's saying my account is getting deleted (my other account) the account that's getting deleted is my oculus accou...

Error with parent account

I set up our 3s with my account. Then added my (nearly) 12 year old as a child, paid $1 to verify. Worked fine til today. Suddenly now two things:1) I got an email saying due to an error with my account, my son's account will be suspended in a month....

Resolved! Oculus Go - Stuck on 3 Dots after migrating account to Meta

Hi Guys,I have been receiving warnings to complete an upgrade of my Oculus account to Meta prior to the 01st-Jan-2023 or lose access to purchased apps on my Oculus Go.Today I followed the instructions set out on the oculus go screen and migrated my o...

Cryo2000 by Honored Guest
  • 31091 Views
  • 30 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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