Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Appeal | Account disabled
Hello. In January 15, 2025, my account instagram.com/tuttosullasalernitana was suspended for violating intellectual property. All pictures coming from my profile do not violate anything! The same goes for videos. I have appealed: please review your d...
For instagram hacked account login
Hello Dear Instagram team ,I want to tell you that I tried everywhere to contact you, I also filled out the Indian grievance form, did so on Twitter, did so on Instagram help center, but no one listened to Now I want that you come and help me, I have...
installation de kat gateway sur meta quest 3 impossible
Bonjour j'ai un kat vr c2 core plus j'ai branché le kat nexus j'ai également le dernier logiciel kat gateway sur mon pc >J'ai brancher mon méta quest 3 sur mon pc en usb-c et dans l'application kat gateway en voulant l'installer sur mon casque il me ...
Urgent: Request for Manual Review of My Meta Verified Account
Subject: Urgent: Request for Manual Review of My Meta Verified Account Dear Meta Support Team, I am reaching out again regarding the recovery of my Meta Verified Facebook account. The link provided in your previous response was invalid and did not he...
My Wife's Instagram account is hacked using Meta horizon account
The hacker has linked their meta horizon account to my wife's Instagram and luckily has not taken full control yet due to two-factor authorzation. I have no more details than just the mail address ****@yanemail.com [Mod edit: protecting your privacy,...
No option to remove device from settings
Hello! I want to sell my Quest 2 (quite new) to a friend and did a factory reset in iOS app without any problem. Now I see my device in https://secure.oculus.com/my/devices/ and there is no option to remove it! How to do so and is there a problem for...
Drift issue unresolved
Hi,I'm having a drift issue with my left joystick that started three days ago. I've tried everything: reset, update, clean, etc. It's a hardware problem. I can't get real support :I opened a ticket on my Meta account, but I'm chatting with bots or AI...
Games that use eye tracking?
I'm heavily considering an upgrade from my Valve Index HMD to Bigscreen Beyond 2 which charges an extra $200 to add eye tracking. Trying to determine if its even worth it. My use case is roomscale VR like Beat Saber/Super Hot/HL Alyx and seated Elite...
Annual $25 credit missing from free trial
I was on my phone until I got an e-Mail from Meta Quest Promotions that said “upgrade to a free trial and get a $25 Meta store credit. I had upgraded, (I do have evidence) and after the subscription was over, I checked if I got the credit. Now, for s...
reCAPTCHA don't work on quest 3 browser
Can't log in to basically any website, because the recaptcha won't pop up. I'm not using vpn so it's so strange for me. Any fix?
Trying to set up headset, but app crashes when trying to connect to WIFI
Hi, Purchased an Oculus Quest 1 to give the VR thing a go. Trying to set up the headset with the app, but it crashes every time when I try to connect to WIFI. I've tried connecting to a different WIFI and hotspot from my phone, but does the same thin...
Resolved! Quest 3S Doesn't Connect to PC via Cable Link
Hey guys, issue with the Quest 3S, trying to get it working for my PC VR setup and it's been a total nightmare since I got it.I have been trying to diagnose this issue all day. I got the Quest 3S on Black Friday, and it took me about 5 hours to get i...
Quest 2: Link-cable connection isn´t working after update to v74
Hello,since i updated to v74 my link-cable connection isn´t working anymore. Air-link works but isn´t an option for me. Things i´ve done to fix it: Restarting; tried different USB-ports with different cables; un- and reinstalled the Meta quest link a...
Quest Link stopped working suddenly
I was using Quest link one day and it worked flawlessly but when I returned the next day, it would never load. And I think I figured out the reason. On the Quest Developer Hub app it says that there a compatibility issue with link because my PC is on...
Question in regards to WINUSB failed to initialize.
Hi! I just posted a potential solve for stutter, audio crackeling and shimmering that seem to plauge pcvr. The reason i'm mentioning it is because of that tedious adventure i've found that some things fail to initialize when starting the oculus servi...
Resolved! Spatial video played back on Quest 3 looks inverted
With my iPhone 15 Pro Max, I have taken a 15-sec spatial video of my puppy.After uploading it to Quest 3 using Oculus Quest app, the movie appears in the "Spatial Videos" section of Files app.When I click on the movie, it begins to play back, however...
Why i cant use me visa card?
Yo i am want too buy a meta quest s3 BUT me visa card keep refused why?! P.S a new user too a VR and this payment option are pain in the butt.
Controller problem
Hello, when playing LESS MILLS BODY COMBAT, after 15 minutes, it shows that the right controller is running low and then shuts off, even though the battery is at 70%. Later, by swapping the batteries, it slowly starts recovering after about 20 minute...
Resolved! Error Occurred: Generate new device code
I went to play an online game a few days ago, and it kicked me out telling me to go make a meta account. i do all the steps to make on, and then it tells me to go to www.meta.com/device to put in the code it prompted me with. I put in the code, and i...
Resolved! My Instagram account is hacked using Meta horizon account.
The above image is screenshot of account centre in instagram, the above meta horizon should be unlinkedThe hacker has linked his meta horizon account to my Instagram and taken full admin control of shared accounts. I have no more details than just th...
Quest 3 right controller losing control
i have had this last v74 update and have done a reset already no change
Resolved! Why can't +86 phone receive SMS verification code?
I'm a quest3 user. And this is a very serious problemfor me and others who use +86 phone number. My meta account can't log in, because when I try to get the SMS verification code, it will always be :You've requested too many codes. Please try again l...
Oculus ADB drivers wont install
I'm doing everything correctly, unzipping the file, right clicking and installing the android_winusb.inf. Then in device manager, Oculus ADB interface has a code 10 error: "This unit can't start". I've tried to uninstall and reinstall the drivers sev...
Is there anyway to disable the need to verify USB connection?
I want to plug my headset into my computer via USB C and not have to put my headset on every time to confirm it through notifications. It's such a hassle and it drives me crazy. I send files to two headsets consistently and this one extra step makes ...
Not being able to follow, call, or text one person, and we were both following each other previously
Me and someone I was previously following recently had a problem where we couldn't call each other, so I had the idea to unfollow and follow each other back. But, once we unfollowed, we suddenly couldn't follow us back, and we couldn't interact with ...
PC steam/ virtual streaming on OUCLUS QUEST 2 audio on & no video in headset? HELP PLEASE!!!
Running Acer Nitro V15 with Ryzen & 7735HS with Raedeon Graphic's. GeForce RTX~4060 . I turn on the streaming app on P.C then run Virtual Desktop on Oculus Quest 2 and i can see and hear perfectly but as soon as I run VTOL VR on Steam it goes black s...
two-step authentication
How can I access my Meta Horizon account when it is set to two-step verification? I do not have access to that device with authentication and whenever I use my instagram to log in, I get stumped there.
Resolved! Trouble with the two steps authentication
Hey, I have to create another Meta account to be able to write here. I've been trying to recover my old Meta account associated with my email, but I've been stuck in a loop with my two-step verification for three hours. The phone number associated is...
Unlink unknown account
Dear Support Team, My Facebook account was recently hacked, and during the breach, the hacker created a Meta account using their personal data but linked it to the hacker's email address. They then connected this Meta account to my Facebook profile. ...
I am having trouble sending messages to clients from Inbox
Hello guys I hope I can find help with an issue I have had recently. It's been more than 3 hours that I can't reply to my clients in Inbox. They text me, but when I send a reply, it says "message failed to send". I tried through phone and laptop and ...
