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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2930 Views
  • 72 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

AirMech: Command won't download for my Rift S

I can't download AirMech: Command onto my Windows 11 PC. I have plenty of space on the HDD and other apps download without any issues. I attempt the AirMech: Command download and it stops shortly after. Only error message is to contact Oculus for hel...

Resolved! Oculus Quest 2 does not connect to the PC via Air Link

For a long time everything went well. But when I wanted to play Boneworks via PC, cheaper on Steam, I faced a problem. When I clicked on the connect button it showed me the name of my pec and that it is not connected. I clicked on it, there was a blu...

Beat saber on steam

HiI have issue with high ping between my meta quest 2 and my pc while i play beat saber on steam and i didn't have this issue earlier and game worked preatty well thenMy pc specification :rtx 3080ryzen 5 360016 Gb ramgame is installed on ssd m2 disk ...

dzet_0736 by Honored Guest
  • 199 Views
  • 1 replies
  • 0 kudos

Resolved! Oculus Link Quest 2 Display Issue (Distortion/FPS Issues as well)

Hey, I'm experiencing some weird issues upon using my link cable. I'm using a 3rd party cable that works PERFECTLY fine for other users that have bought it. So I don't want the response "oculus doesn't like 3rd party cables beside their own" Anyways,...

angzxl by Honored Guest
  • 427 Views
  • 1 replies
  • 0 kudos

Stuck on a lobby

I’m stuck on a lobby and I have hard reset it and it won’t allow me to play.

Gemini_29 by Honored Guest
  • 168 Views
  • 2 replies
  • 0 kudos

Airlink stopped working, yet Using a link cable works.

So since today, airlink would not let me connect. It was working just fine last night and before that, but today everytime I clicked on it from the start menu, it just had "launch" darkened so I couldn't click on it. Here is what I've tried to try to...

Unable to download Oculus app

When I try to install the oculus app, I get this message. I am running Parallels on a Mac Mini M2 with 32GB of RAM. I have tried many "solutions" but it hasn't worked.

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Image stretch/distortion after 1 - 3 hours of usage

Hello!Been having this issue for months now. Here's a summary of the problem. After over an hour of usage wearing my Quest 2 headset, whenever I turn to the left or right the image begins to stretch/distort like a parallelogram.The time this happens ...

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Resolved! Game deleting itself after installing it

I have wanted to install beat saber on my meta quest 2. When I started to install it, it worked ok. I waited for it to finish but when it said installing, it stopped installing it like nothing happened. I tried it again and again but it didn't work.....

Vr issues - VR Chat crashing

My vr is having this strange issue where whenever I try to launch the game vr chat it Immediately crashes, there isn't any error message like usual, just instantly sent to the home screen for my quest. I've tried just about everything Restarting Unin...

Horizon Worlds crash on stratup - Unity Error

Hi, I try to launch the PCVR version of Horizon Worlds but I see the logo, a little white hourglass and 3 or 4 seconds later the game crash and quit ;-(I briefly see the Unity error "Unity 2021.3.3f1_af2e63e8f9bd". Every other games works fine on my ...

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Blue and yellow horizontal lines in the middle of display

I have Meta Quest 2 for about 5-6 months and 1-2 days ago suddenly occured a colorful horizontal lines. For example on starting when come Meta logo, in middle of the screen be blue horizontal line after started there are several blue and yellow horiz...

YUNTY123 by Honored Guest
  • 461 Views
  • 9 replies
  • 0 kudos

$30 referral

Since the meta quest 3 is coming out, i was wondering if the $30 referral links would work for the quest 3. Any devs can answer this?

Resolved! Purchases missing from account

HelloI just had my headset replaced and have done the pairing with my account. For some reason it shows my previous purchases as something I need to purchase again. Can someone help me determine whats going on?Cheers

Screen "tearing" in oculus link

Hey so I've had my oculus quest 2 a while and since the beginning i've had like, stuttery gameplay ONLY in Oculus PCVR, and not at all in the Oculus "hub" itself. I dont know how to describe it but things like the screen would freeze and get weird sh...

Breachers error

I bought breachers earlier this morning and I log back on to find out that it's saying I never bought it. Is this an issue with the servers?

Vr games won’t load up on Home Screen

I let my sister borrow my oculus for about 3 months and they said it worked fine but when I got it back I tried to play with it as soon as it booted up I couldn’t see anything but the horizon Home Screen thing please someone help I tried to launch th...

Resolved! Transfer data from one headset to another

hi my headset has become faulty and I need to return it. Can I retrieve all of my current games and settings from this headset and transfer the data to a replacement headset? TIA

mlldaisy by Honored Guest
  • 261 Views
  • 2 replies
  • 0 kudos

Invalid account error

Hi. The last few days I have been unable to ay gorilla tag or rec room as I keep getting 'invalid account' message pop up. Anyone had the same, know how to fix?

0rnj by Honored Guest
  • 141 Views
  • 2 replies
  • 0 kudos

Movements are not tracked

an error occured. your device cannot monitor its movement or position in the play area. I don't know, how to fix it, couse hand controlers ain't doing anything. What should I do? Please help.

N0rb1 by Honored Guest
  • 159 Views
  • 2 replies
  • 0 kudos

Compatibility Question

Hi. I have a Dell G15 5520 laptop with I5 12500H, RTX3050 95w, 16gb 4800mhz ram. Do you think I can play VR Chat with a Quest 2? If so, roughly how many fps I would get. And also in the compatibility page it says " *Please note: NVIDIA 3050 (laptop) ...

Quest pro controllers keep losing tracking

Hi there. Bought Quest pro controllers for my Quest 2. Every so often the left or right controller will lose its tracking whilst I'm playing a game. It will then come back to life after 3 seconds or so of waving it about. I'm on Quest 2 v56 I have he...

J40NYR by MVP
  • 515 Views
  • 8 replies
  • 0 kudos

My quest 2 mic is not working

I was playing nock with a buddy of mine switched to app chat from our party chat and it completely broke my mic. I have tried to fix it since by:1. checking all my settings making sure it wasn't muted2. Factory Resetting3. testing on both air link an...

JelqMommy by Honored Guest
  • 9456 Views
  • 5 replies
  • 0 kudos
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