green dots

I have green dots appearing and I don't know what the problem is. 

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I cant see my PC while connectingt VIA air link

I cannot see my pc in air link on Meta Quest 2 all tough i have the same network and have downloaded the Meta Link, also i have all min parameters.

Batman Promotiom

Hello,I recently purchased the Meta Quest 3 512GB (which includes Batman: Arkham Shadow and a 3-month trial of Meta Quest+) on November 30th via Amazon UK. However, I do not see the option to redeem the game, only the option to purchase it. I have fo...

Meta quest 2 + Meata quest 3S

Ciao a tutti,io ho un visore Meta quest 2 e vorrei comprare un visore Meta quest 3S, vorrei sapere se i giochi sono compatibili fra i due visori. Se posso giocare con i giochi del MQ2 insieme al MQ3S.Grazie del supportoCiao

I’m having an issue with my Meta Quest 3 USB-C port being disabled due to debris or dirt

Estou com um problema com meu Meta Quest 3. Ele continua dando avisos sobre a porta USB estar desabilitada devido a detritos ou sujeira na porta USB-C. No entanto, ele carrega normalmente. O problema é que ele não conecta ao PC via cabo. Estou tentan...

Quiet Audio

So i have a Quest 3 and i believe that after a recent update my bluetooth earbuds audio sounds significantly quieter than it did before. I have my audio all the way up but it sounds like its at a quarter volume. However when i plug my head set in it ...

Old Meta

My Father in law gifted us his old meta and it hasn't been used in over a year. We go it turned on, and updated. However nothing will load. None of the existing apps, not the store, not the browser. It won't even let you set up an account. What can b...

Referral Credit Missing After Redemption

Let me start first with a mad whinge! The pain in dealing with Meta support uhhhhhhhh. I have dealt with 4 ppl on chat and they just don't even try to understand you and close the chat . Then I message support here and get generic copy and paste mess...

Dot Issue on Right lens on Quest 3 Display – Seeking Help

I am facing a issue with my Quest 3. A dot appears while I am watching or playing a game in VR, which is ruining my experience. I have tried resetting it and have been very careful with my Quest 3. It was never exposed to much sunlight, yet this issu...

I am trying to connect my headset quest 2 but meta doesn't recognize my personal email address

At this point I just want my money back

I have been trying for at least a year and a half to link my Facebook account to my Oculus 2 with no luck at this point I feel scammed and I just want my money back I could have bought another PlayStation or Xbox

The log in method for the meta app is ridiculous and doesn't work.

I'm stuck on the "Continue in your browser" screen. I've logged into on my default browser multiple times over the past thirty minutes with various wait times in between. Why in the world is this the functionality of the app, of course it wouldn't ju...

There is no 15 digit code option for redeeming a giftcardgift card

Is there a way to redeem a gift card with only fifteen digits?

I didn't get the Batman code after purchasing a Meta Quest 3. How can I redeem the free app?

Oculus Quest 2

My oculus is not working. I turn it on, it restarts itself, then repeats. Over and over again. Do yall know whats wrong? what can I do?

Roblox VR not working

So recently my oculus has not been loading roblox. I made sure I had the minimum specs and set everything up. It was working around 3 days ago but now it does not. When I go to play the roblox game it only loads on my laptop but not on my linked head...

Quest 3 Controller Battery Cover Not Snapping Back Into Place?

I have dropped it on accident but now it’s not snapping back correctly. I have tried snapping it back in but it isn’t secured in and whenever I play, it keeps sliding off making me lose grip of my controller. Can somebody please help

Quest2 telling me to pull the tabs

I factory reset my quest 2 and it’s telling me to pull the tabs but i already did a long time ago what do i do?

Connect existing child account to parent account?

HiMy childs account have been bloced as his age is 12 years. I have created a parent account but cannot seem to invite his account in order to manage it as it asks for ID. How do I fix this issue?Br,M

Cannot make purchase

Hello, when I try to buy on the meta store I get this error: "request cannot be completed until further action"How can I fix it please?

can't set Openxr runtime to default

there is a banner telling me to change my Openxr runtime to default every time I open the app. yet, when I navigate to settings to change it, it won't let me toggle it to default. What should I do?

Fehlermeldung

Hallo Meta quest Team ich spiele auf der Meta quest 3 und habe ein Problem mit dem Spiel Arizona Sunshine 2 und zwar passiert es manchmal das das Spiel einfach abstürzt und die Fehlermeldung „Not enough Space to run Arizona Sunshine 2“ was beim spiel...

Told how to fill in survey from help that comes up on phone as potential scam.

Is there anything more complicated than meta? That's not my question because we all know the answer is no. Today I had an issue with my ad which was pretty difficult to work out how to resolve so after 3hrs of trying I then spent an hour working out ...

I can't use quest3 as a big screen for my PC. Many people have the same problem.

hi~developers :The main reason I buy quest3 is I want to play PC games by a huge screen in quest3. Right now, I can't use it for that perpose. I use questlink to connect my pc. I use desktop mode in quest3 to start my pcgame. There always have a head...

Meta Quest+ subscription GIFT CARD!

Why is there not a gift card to be able to gift a 6 month or a year of Quest+??

Connecting a Bluetooth remote/button to quest 3

I'm trying to connect a Bluetooth remote/button like this.I've got it connect to the quest 3 when I click the button it turns the volume up on the quest 3. So I can see the button is working. But is there a way to customize the button to press A or B...

Meta Quest Link Wont Connect And App Wont Open On PC

After using Steam Link several times, I returned to Quest Link, but it won't connect. It shows my computer, but the launch button is greyed out. I tried opening the Quest Link app on my laptop to get it working again, but it kept loading infinitely, ...