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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Can't redeem arkham shadow
I bought this meta quest 3 and can't redeem batman arkham shadow
Resolved! Beat Saber won't start
Yesterday, Beat Saber asked if it could upload/download media, and I picked 'yes' and acknowledged. Now, whenever I try to start Beat Saber, I get the "Beat Saber - Beat Games - oculus studios" screen with 3 cycling dots... forever. I can't even pres...
Battle Talent keeps crashing
Whenever I load into the game or finish a round it suddenly crashes and brings me back to my home menu or whatever it’s called. I do have mods but the only one that is glitchy is Excalibur and I don’t use it much.
Hand tracking doest work if i run quest link
Hi guys, please help! I connected my Meta Quest 3s to pc with cable. When i enter quest link my finger tracking doest work. Only joysticks. If i run games thought quest link with steam, hand tracking simply doesnt work. I tried some solutions by chec...
Zero caliber2
Hello everyone, I have a problem with a game "ZERO CALIBER 2", I am stuck in the 1st level which is the training level. I pass the first 2 barriers of the shooting ranges in the game with my companion and the 3rd shooting training asks me to remove t...
No help from Meta unlocking account
I’ve been trying for 6 weeks to get my account unlocked, it started after my MQ3 overheated on my face and I got a refurb replacement. Since then I needed to prove I was over 13, I tried the links sent but the mobile security pin code wouldn’t work, ...
Meta Device Code Not Working For Adding Secondary Accounts
My oculus won’t show the code to add another account.
Quest 3S not compatible with quest pro controllers!
I recently purchased the meta quest 3s, it works perfect and is a great headset and have recommended it to everyone, but a problem I am facing is the fact that the quest pro controllers are basically rendered useless. Meta please fix this simple issu...
Urgent Appeal: Hacked Facebook Page "Bench Sheko Zone Communication Affairs"
Dear Meta Support Team,I am writing to request immediate assistance regarding our official Facebook page, "Bench Sheko Zone Communication Affairs", which has recently been hacked. After the page was compromised, the hackers made the page unpublishabl...
Error performance query
I been trying to get Ghost Of Tabor for so long with my 25$ gift card. I live in Asia and when ever I try to redeem the gift card. It will always say error performance query and I kept on restart the app and other methods but it never seems to work. ...
GORILLA TAG WONT INSTALL AFTER DELETING QUEST PATCHER
I was trying to use quest patcher to get cosmetics for gorilla tag. I WASN'T EVEN TRYING TO USE MODS FOR BAD.When I ran gorilla tag it said. "You must not mod" or something like that. It gave me the option to restore my game so I clicked it, then it ...
Saving photos
Every time I take photos they do not save to the Mets horizon so on my iPhone. They stay on the oculus quest 2, how can I fix this?
Resolved! Can't redeem Friend refferal code for 25% off
Hi, so I just got my quest 2 recently and wanted to buy blade and scorchey and beat saber. So I asked my friend to send me a refferal code link to get 25% off and I clicked on it and all it does is show this I clicked on it and it still doesn't work...
Resolved! Unable to accept referral
Hi, I want to buy the Quest 3 using a referral link my friend sent me but when I click "Accept Referral" I get the message "Unable to accept referral". I tried logging out then logging back in but still doesn't work. Thanks.
broken occulus quest 3 arm how to i fix or get warreny for it?
my meta quest arm has snapped off the hinge and i was wondering if anyone knows what to do
Resolved! I stucked
I got stuck in the account creation page in Meta Quest 2 because the headset is registered with another person's email address and Facebook says that to use the headset again, I must do a factory reset to delete that person's account, but in this cas...
Meta Horizon Emails
So I've received 3 emails from meta Horizon recently - setting up my birthday date, new avatars and IARC (I have signed up as developer but never made any app)When I try to respond to the emails it says the address they were sent from was "Facebook"n...
Facebook New password loop
The question is down below.... So my friend is trying to make a new password since he cant remeber the old one, therefore:1. he goes on the meta account center 2. chooses change password 3. Get a security code on mail to change the password 4. change...
Cannot set Oculus as the default OpenXR runtime
I get this pop up every time I open Oculus app. I can't seem to get it to go away even after trying to click it to set it as default but nothing happens. I cant't seem to launch apps from unknown sources like Roblox and it won't get recognized either...
Cant received any SMS 2fa Code
A few days ago, I was still able to receive SMS verification codes, but suddenly I can’t receive them anymore. Both my +852 Hong Kong number and +86 China number aren’t receiving any. Please help !!!
Quest 3 Stuck in BootLoop
Hi, I was using my Quest 3 and I enabled an app as an accessibility app inside of android settings (sideloaded). Now, when I try to use my Quest 3 and login past the main "Enter Passcode" screen, it just resets back into the login screen.
i preordered metro awakening but now it says i have to buy it again
hello i preorder metro awakening around a month ago and it isnt in my library and when i look at the store i only have the option to buy it
My vr games won’t load
I’m having this issue with loading the 2 main games I play, Ghost of Tabor and Pavlov shack, whenever I load into ghost of tabor it will say something along the lines of “login failed :retrying” and that will happen two or three times before it just ...
Rainbow Artifacts on my brand new Quest 3
I just bought a Quest 3, as a replacement of my Quest 2. I've been playing Batman Arkham Shadow and Asassins Creed Nexus. And i've been noticing a lot of visual artifacts, graphics artifacs. Now they even show up outside of games. Is this a broken he...
USB 3.2 never over 2.5 gbps and LOW power
Hello,I'm using an "official" meta cable connected to a usb 3.2 hub. I keep getting the slow charging warning.. so that means I really can't play for as long as I'd like if I',m lugged into and using my RTX 4070 Ti... I can never get it to go over 2....
Can’t access to my Account
Hello everyone, I logged into Meta Horizon, and when asked for my age, I mistakenly selected the box indicating I’m under 10 years old, thinking it meant “over 10.” As a result, I got banned from Meta without the option to appeal. Later, I found a wa...
Fishing quest bug on Asgard Wrath 2?
I have no idea where to post this since I don't see any reddit or forums for this game so sorry if this is the wrong area. I was trying to do the hook line and seeker tutorial quest and am stuck. I messed up a few times with the rod movement and the ...
Resolved! Oculus software stuck on blank/grey screen after new meta update
Got an issue that after new meta update where you needed to make new meta account, whatever openning oculus software its always stays blank/grey screen wich makes it impossible to use it.this was an known problem from 2021 when you was chosing profil...
Meta Horizon hacker (unresolved)
I'm back and updating on my situation. I got to meta's email support but having thought that the meta quest support and email support are in contact sharing info Im a bit disappointed, with the development or I just hope I'm being impatient due to pa...
