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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Controller vibration not working in beat saber
Since the latest update, the controllers haven't vibrated in-game like they used to. I can't play the same way cause I got used to the feedback. Any suggestions?
Does anyone know if MX KEYS S works with Quest?
Does anyone know if the MX KEYS S keyboard works with tracking? From what I can tell the design and look is almost identical to the MX KEYS keyboard.
Can't log into meta account due to changed phone number
My old phone number is still attached to my meta account and I no longer have access to it. I am still logged in on my headset and my phone but I can't remove the phone number without having a code sent to me, even though I don't have access to the n...
Missing Oculus games after login with facebook
Hello, I just purchased a quest 3 and after creating the login and telling it to merge my account from Oculus none of my games I purchased there are available. Now my facebook email and oculus email were different however I did try to login with the ...
Three dots problem, dark screen, fails "sensor check" yet there's clear evidence everything is worki
I've been having problems with my Rift S.Let me preface that I've had this headset for years and I've used it in many games and other applications, relatively well (the occasional unlplug the USB and re-plug little dance is a household tradition), an...
RIFT S 3 Dots Lawsuit??
After moving and taking my Oculus RIFT S out of storage, I find it no longer works because I have the 3 Dots issue. I have spent days trying every solution I can find online. I have spent days getting the runaround from meta "support". It seems like ...
Cannot add/remove/move pinned Unknown source apps on V71.0.0.606.522.665362980
Also i cant move amy regular pinned apps already on the dock to change the order on the dock
Still can't see friend's avatar when they join my home, and when joining their home. We can talk
Is there a fix for this yet?We both have the newest OS and same environments installedThis used to work fine but stopped working months agoNow we can use audio but no avatar beaming in like it used to.I tried previously posted fixes to no avail.
Cannot reach Edit button to change username
Hello I was trying to edit username in profile setting but the edit button wasn't reachable, because of 2 big margin top of below div... here's how I dealt with it.I've entered F12 to get into developer's tool, then chose pick an element button to r...
To all the new VR folks looking st the psvr2
Love all the new interest we are seeing with the big PsVR2 sale. I just wanted to give a PSA that I see never gets mentioned. You can't buy PSVR2 controllers separately. We all know PS peripherals can break, die or get stick drift. Just be warned you...
Oculus 2 stuck on pairing screen can't connect or go to settings
Since the widespread Meta issue on 3/5/24 we have been unable to pair our headset with phone app. It is just stuck on the pairing screen and the code is not working. We have tried factory reset multiple times, reinstalling app on phone. We can't get ...
I bought a Meta Quest 3 but my referral code isn't working
I'm not sure if I messed up somewhere but this is my first time with a Quest headset and I accepted the referral code and set up my headset but didn't get the credit. I had an original Oculus Rift I bought years ago so I did have a Meta account. Is i...
my oculus quest 2 is fully charged but won't boot up
at the time i'm posting this, it died 5 hours ago, i charged it and for some reason, when i turn it on it will not turn on. it brings mecto the meta quest logo boot up screen for 2 seconds, then goes black. no matter how long you hold it down it will...
Can’t find bought album
hello I just resently bought the new electric mixtape album from oculus store in headset but can’t find it in my beat saber game
Resolved! All of my games are gone?
I've got a bad feeling about this...So I set up my Oculus Rift for the first time in a couple years only to find that all of the games I bought are now gone.Last time I used my Rift, I'm pretty sure I was using my Facebook account, but when I signed ...
INSTAGRAM AND WHATSAPP DISABLE
FOR NO REASON INSTAGRAM AND WHATSAPP DECIDED TO DISABLE AND BAN MY ACCOUNT on 22/11/2024 it happen very sudden. FOR WHATSAPP AFTER REVIEWING there was no reason for why my account got banned on the other hand INSTAGRAM did not give me an option to re...
Meta Account Suspended
My account got suspended but it is actually used by my child. He can't log in now and I have missed the email of why it got suspended and have no one to contact to ask for help. Anyone?
Charging stops at 20%
Quest 2 won't charge past 20%
Suspended Facebook and messenger account
After attempting to use our quest this morning Facebook decided to suspend my account for trying to log in. How do I get my account with Facebook unlocked? Facebook says “Your Facebook account was suspended because your Meta account doesn't follow ou...
Gorilla Tag - false ban for 2 week. Toxicity.
Hello Dears. My son got indefinitely banned from gorilla tag because of toxicity. Believe me when I say this isn’t true she wouldn’t right. Can someone help me get the account unbanned? 2 weeks for nothing? This is real?
After switching over Oculus Rift CV1 headsets and updating software, app crashes on pairing menu
So i broke the strap to my oculus cv1 , good thing is that i had a spare of the same type, so i switched them over and plugged in the cable. Then it said that my controllers werent being detected, so i tried to repair. Then it had me update software,...
Resolved! Quest 3 pairs perfectly to PC using USB3 cable, but wants to use wifi.
As the title says, there were no issues after selecting the wired connection (and using the proper Meta USB-3 cable!) - but after putting on the headset for a first look around - all I get is a "Choose how to connect to Wi-Fi" video, with a blue "Con...
Meta Horizon app crash when opened
I just received Meta Quest 3s and trying to register it to my iPhone with 17.7.2 iOS. I downloaded Meta Horizon App from App Store (about 4 hours ago), but when I start the app, it simple says: Something went wrongWe’re working on getting this fixed ...
Can't use headset
My son put an incorrect birthday and now my headset is locked out, I get a code, but when I enter it, it asks for my email, then says there is no account with this email. I am currently logged on with this email? I just want to re eneter the correct ...
Ive lost my oculus account and all my purchases
Hi all, hopefully someone can help.I've had all the oculus headsets at some point and sold them as a new one came out and most recently I've had the meta quest 2 which I sold a few years back.I'm purchasing the meta quest 3 but have noticed that my a...
Need help retrieving games on OG oculus
Hello, I'm aware that apparently awhile back oculus accounts were switched to meta accounts and for some reason (no idea why) we lost any data we had if we didn't create a meta account. My question is, there seemed to be a part where they said they w...
I have version 69 and a Quest 2 can I use Hey Meta?
I'm not seeing an option for Hey Meta in Meta AI on my Quest 2
Quest 2 Head Tracking stutter only in SteamVR
So. I've had this issue basically ever since I got my quest 2, where no matter what game it is or no matter what I do, *any* game I run using SteamVR has this really weird, stuttery or jittery tracking when I move my head. Controllers are fine, the a...
Can't install Oculus because of old version
Hi, I cannot seem to get Oculus setup on PC to install no matter what I do. I have cleaned all temporary folders, all program files folders, all references, lots of registry files and restarted many times in safe and normal mode, after uninstalling a...
Meta 3, Rift games
Hello, I have purchased a Meta 3 and PC link cable and my Rift games will not download or run on the PC Meta quest link software. It says can't verify purchase.
