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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Meta Quest Pro controllers
Hi Meta, my charity bought 3 Quest Pro headsets in September via Charity Digial. We recently got them ready for a project but all of them aren’t working properly. The controllers do not connect properly. Often it’s just the right controller that work...
Black Friday
Hi all,I was just wondering if there was any information on wether the Meta Quest 3 would be or already is going on sale for Black Friday / Cyber Monday this year?Thanks for any help
I Beg You, Save Your Money. DON'T Get The Quest 3
I'm begging you, save your money and get the Apple Vision Pro. Or get a kids' toy viewfinder toy. Or just close your eyes and use your imagination. Whatever you do, don't burn $500 on this piece of garbage.I was gifted a Meta Quest 3 in mid-September...
Subscription app charged twice, how do I get a refund on second charge?
Hello, I was charged twice for Tripp, I’ve been searching and following every instruction to reach someone and nothing works. Is there a direct way to reach meta support?
Instagram was hacked using an unauthorised meta horizon acct
My account was hacked but somehow I managed to changed the password but by then the hacker had added his meta horizon account which Im not able to remove please help to remove. It feels so unsafe . There is no way to contact to Instagram support. I ...
Quest 3 still having wifi issues (worse than before), can it be considered faulty ?
Hi,So i gifted someone with a quest 3 last year and it had wifi issues since day one. Long story short, the headset was used for a few weeks then left alone in its box for months, because it sucked. Hoping new updates fixed the issue, we tried it onc...
App randomly installing
I was trying to use a new app on my PC to mirror my iPhone as I didn't want to have to keep taking off my headset just to answer a quick text message over and over. However, the app Apower Mirror, once opened on my PC, while trying to connect to my p...
My Facebook and Instagram Accounts Were Wrongfully Suspended and Disabled
My Facebook account Sapna Sajnani, Username: sapnadsajnani was suspended and Instagram account sapnasajnani was disabled in error. Please help me resolve this issue.
Facebook and instagram was hacked
My Facebook and instagram was hacked. I tried to log back in and since everyone reported it being hacked, I got software banned on my phone and now I can’t even make a new one on my phone. I had to change my phone number. I don’t even want the old on...
Lost Access To Phone Number
I lost access to my phone number used to sign up for my meta account. Is there anyway to recover my meta account? @MetaQuestSupport
Blue thick line horizontal on screen
Dear [Support Team/Oculus Support], I’m reaching out to seek assistance with an issue I’m experiencing with my Oculus 2. Upon powering it on, the screen initially shows a black background with a faint blue line across it. This gradually evolves into ...
Oculus quest 1 bloquer dans une boucle d'allumage
Bonjour, j'ai un problème avec mon quest 1, il est dans une boucle d'allumage (le logo et la led apparait puis s'éteint, puis s'allume à l'infini), je ne peu pas l'éteindre, j'ai essayer le bouton pour faire un reset d'usine (bouton d'allumage et vol...
Probleme casting pour meta quest 3
Bonjour, j'ai vu que récemment il était possible de cast le meta quest 3 via l'application sur pc " meta quest link ". Mon casque indique bien que le casting se fait mais rien sur mon application. Un ami n'a aucun problème et m'a bien montré le bouto...
Disabled Account
Hi, Is there someone to talk to? I had a problem with my account. Please lend me some assistance @meta
Unable to Access unboundAnchor Property in Unity Visual Scripting
Hello everyone,I am trying to follow the tutorial from the Meta Developers website (https://developers.meta.com/horizon/documentation/unity/unity-spatial-anchors-basic-tutorial#try-out-the-app) using Visual Scripting. However, when I reach the step w...
Trouble pairing Bluetooth, finding 8 digit code on headset
Does anyone have this problem where you try to pair your meta app from your phone to your headset, they want you to enter the eight digit code when you look through your headset, but when I do I see nothing well just the normal home screen, etc. Need...
My facebook account was hacked and was used to create a fake Meta account in my name
My Facebook account was hacked yesterday, likely using a session hijack exploit. I have two factor authentication and a randomly generated long and complex password. While in control of my account the hacker charged my connected PayPal account $11.99...
PC does not meet minimum VR requirements
Hi, I have a pretty nice PC: Intel 9600K, NVIDIA 4070, 4TB M2.2280 solid state drive, 64 GB DRAM4, several USB 3.0 ports Windows 11 etc. Yet the Meta PC app keeps complaining that my PC does not meet the minim requirements? Why is that and how can I ...
Somehow, I created a brand new Instagram account with a completely separate email and it magically
It magically decided to merge them so it will not allow me to delete either account because the Gmail for that Meta Horizon account that I did not ask for them to merge prevents me from deleting this completely separate Instagram account because that...
Is Meta Quest 3 compatible with iMac running Windows 10 on a partition?
I'm looking at getting my son Meta Quest 3 for Christmas. But he uses Steam on a partition of an imac running Windows 10 through bootcamp. Will it be compatible?Processor: 3.1 GHz 6-Core Intel Core i5Graphics; Radeon Pro 575X 4 GBMemory: 32 GB 2667 M...
Rift s Displayport connects and disconnects while USB 3 stays green
I have everything up to date and have been in many forums and have did all the thing yall have told others but no fix sometimes i can get both display and usb to be green but thats only when i plug them in at the same time but it will end up disconne...
DX12 and ASW
ASW doesn't automatically switch on when playing games which use DX12, I have to do it manually using Rctrl and numpad 3. Is this normal?
Meta Accepted and acknowledge my return but I did not receive my Refund
I returned my Meta Quest 3 headset & they received & acknowledged all was well & that I'd get my money back within 7 days. I reached out after day 7 to find out why I had not received my refund only to be told "they had a problem processing the refun...
My personal account was disabled
Hello dear Facebook team my Facebook account has been disabled without any reason My Facebook account is very important for me I sent you all information and I also attach my details please open my Facebook account. Account details- Account Name:- **...
why is my download speed so slow?
435 mbps of download speed shouldn't take 3 hours to do 3 GB on a 22 GB game. I just want to play my game (on the oculus software for pc)
Bug report on Meta Link installer
I was installing Meta Link via its installer and it froze at 2.2/2.38GB. Reading the log I discovered it got an unhandled exception. Here it is. After this I closed the app but it wasn't finishing a CleanUp, so I killed it but it wouldn't start again...
Meta Quest Link Status : Meta quest link services unjoinable (RIFT S)
Hi,As I wanted to dust off my Rift S and start playing again in VR, I was taken to download the new windows software (and only one available) meta quest link. I also downloaded the app and logged into my oculus account. However, after trying to make ...
Resolved! White bar at bottom of screen Oculus Quest 2
Was playing Crisis Vrigade and into the radius and in both after ten or so minutes of playing a white bar that waas transluesent appeared at the bottom of the screen. Going into home and back out fixed for a few mins but then it was back again. Does ...
Resolved! Inconsistent Updates Across Several Devices
I have three of the Meta Quest 2 and each of them have or are missing features from the latest v71 update?Two have the darker dark theme.One has the Unknown Devices that was moved to its own category in Library from Applications. What is happening? H...
Meta horizon iOS app not working
I get this page isn’t available error when trying to log in to the meta horizon iOS app. Is there a fix for this would really like to try my new headset.
