Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Dear Meta-Team, after the service ticket could not solve my problem so far, I try to find a solution in the forum. I never set a Meta Quest PIN, therefore my only option is to reset via E-Mail to get a new one. Unfortunately the E-Mail never arrives....
Hello meta, I need some help i resently did a factory reset on my quest 2 to clean it up. I was told i would be able to get all my paid games back however when i tried with any of them it shows that I needed to buy them again. Is there a way you coul...
I not know why but ask dricer licence or similar, i take photo but its say at not accept but not why.... I take photo 3 time and always same, please change Bot to human who undestand photos. Account is my.
HelloI am using a quest 2 while living in South Korea. I connected it to an iptime router. Some days my device chooses not to connect to my router. My phone and laptop do not share this problem. The problem is very inconsistent and very inconvenient....
Hello! The title says everything. I recently purchased a Meta Quest 3, and no matter what I do the microphone does not seem to be picking up.I've tried reinstalling the drivers, going to my computer settings and enabling it. It says it's picking up 5...
Basically i changed my phone number, and forgot to disable 2fa, is there a way to get my main account back?
HI i recently purchased a oculus quest 2 and a pc link cable. i have a PC that exceeds the requirements and a supported GPU. I downloaded Steam VR and Skyrim VR through steam and cant get it to display on the headset. steam vr recognizes and responds...
Hi,I exited the giant turtle and gave the glass to Ptah. But now I am stuck. I stopped playing for the night and I came back on the find out I can’t advance. I took the nap in my quarters but didn’t see a dream.
I bought A music pack back in October of 2021 in beat saber. I got on the other day and it says I need to purchase it again. I got on my meta account to verify the purchase is still there, it is. So my question now is how to I access the music pack I...
im trying to use my quest 3 to work and have a window for spreadsheets, for browsing but i cant seem to control the cursor using my mouse. Is this not possible?
Hi, Looking for some help here.I purchased my son a Quest 2 and also his favourite game Blades and Sorcery as a gift which he redeemed.I then setup myself as his admin account on the device and him as a secondary account.Am I missing anything here or...
I logged into the oculus desktop app to use occulink which appeared to mess up my account. All my purchases are gone from my meta account now. My friends list is empty and my avatar is gone. Back and forth with support via email has been absolutely u...
Hi. I want to remove my PayPal account but when I go to Wallet and payment methods, there's only an option to add not remove a payment type. Can anyone help?
My son’s oculus is powering down automatically. It’s at 34% and is shutting dow do he is unable to play
Just one week of purchasing a quest 3 and I regret so bad. First of all, the support is nonexistent . I purchased an app (Virtual desktop) I got charged $20 and yet I didn’t get the app. I tried contacting support and they just spun me in circles. I ...
I recently got the meta quest 3 and it’s working alright until a couple days ago, it randomly stops working, keeps rebooting itself and it just stopped and now it’s stuck on usb update mode, meta told me to factory reset it, I’ve done that 12 times, ...
Heyy. Few days ago, Link began throwing this strange error I'd never heard before:"Minified exception occurred; use the non-minified dev environment for the full error message and additional helpful warnings" I tried to push a button to make it disap...
Spoiler (Highlight to read) Ran my rift goggles for 1st time in 6 months. Everything worked and when finished both oculus and win10 wanted to update, so after everything updated on PC now my oculus won't start and brings up error notification to some...
I purchased a meta quest 3 from my daughter for Christmas. One of the incentives to buying was that It comes with 6 months free of meta+. Unfortunately she is not able to claim the offer because you must be 17 or older. I created an account from myse...
I stuck at Hand over the weight crystal. I have done it already and nothing Happens. The crystal kept coming back in my inventory and I can’t hand over again and can’t move at all. It just stays in the scene. I made a screenshot about it.
I originally registered my Oculus 2 to a Facebook account that I no longer have access to . Now I’m getting an error : You may not be old enough to access this account . The only option to select is “ Generate new device code “ . I have no idea what ...
As I click on the suggests an idea. Why does it say. Choose a Label:Companion App, Core Software, Guardian, First Party Apps, General Store, Hardware. Im suggesting an idea just an idea not a thing about the meta quest marketing.
When playing Walkabout with my Meta VR the cones above the ball change size periodically. Does this mean anything? I just want to make sure I am not missing anything. Thanks!!
I’ve tried factory resetting the headset and my controller still doesn’t work. It connects and I can use the meta button but nothing else works. I can’t factory reset the controller either. It happened when I switched out the batteries for the first ...
Hi @Alli am new on quest 3 or on the meta universe.Have bought many games on winter sale; and i´m very disappointet how some apps are take care.f. example. there a dozen of comments about this two games.phantom black ops - has a saving problem on que...
Is there a release date for v62. I want to get rid of the program but don’t want to factory reset my headset.
Hello Oculus experts,After trying everything I could, after looking at every forum I could find etc., i couldn’t solve it by myself...For months I keep trying but things only work for minutes at a time. I opened a ticket, sent log files they requeste...
i booted up my quest 2 to see the normal loading screen when you first turn it on, but then my home screen froze by following my head movements instead of letting me look around. Ive restarted the headset 3-5 but to no avail. please help!
Connect QUEST2 to your PC with a USB cable and test the connection with the META official app. USB TEST bandwidth is only 340Mbps. I am using META official Link cable.There were three USB 3.2 Gen 2 ports on the motherboard, and all three were the sam...
Since some time I get this message each time my Quest 2 boots up, and only I (one of four users) can unlock it by drawing my unlock pattern. Now I'll travel for a week and effectively the others in my family can't use the headset if it is restarted.H...
