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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

doesn't working oculus link

Hi. When I connect my oculus cable to PC or Phone I didn't hear a connection's sound in Windows. I use usb C (female) to usb A (male).

lens fault

I just received my quest 2 and I realize that on each side of the lenses there is a cutting defect, is this normal?

Warranty in the UK

My Rift S headband will no longer hold it's position.Impossible to contact anyone about warranty. Does anyone have a contact thread for the UK please for warranty claims?Their support page will not give any contact details!!But looking at other peopl...

Warranty run around... regretting this purchase!!!

I purchased a Oculus quest 2 end of December 2021. I didn't use it much until about last month and shortly after the Right controller just spins and does not track. I spent lots of time with support and online forums trying to remedy this to no avail...

how to start developing

I need to make an interface integrated with programming, but I don't know where to start or if it's possible. What should I do and what to study?Sorry for spelling mistakes, I used google translator

fLuisz by Level 2
  • 1 replies
  • 0 kudos

Air Link with two routers?

HiCan someone help an old duffer set up Air Link for my Quest? I'm a veteran gamer but not so good with the techie stuffI have a PC suitable for VR. I run a Rift 1 on it and can use my Quest 1 and 2 with the Link cable without problems.My PC is in my...

Oculus Quest 2 Remotes

When will Oculus remotes be back in stock?? We pay too much money for the system and the games for the required accessories to not be in stock for months at a time!

Oculus Quest 2 won't turn on even after Hard Reset.

So I've tried both changing the charger used and hard resetting but the screen won't turn on either way. The light on the right side is also permanently on, never changing after hours of charging or not charging it for two hole weeks. I've never drop...

Bluetooth pairing errors

Hi,When I try to pair some bluetooth devices such as my Apple Magic Keyboard or a bluetooth mouse, I get the black screen with the three dots then after a while I'm returned to the bluetooth devices list. Sometimes I'll see a message saying the pairi...


I dont know if this is legal but they stole my left oculus controller and only returned the headset. Lots of evidence and me constantly trying to contact them. My left controller went AWOL around April or March. Its now MAY and all they do is use YOU...

Choppy / Stuttering on Oculus Link with PCI-E USB board

I have a desktop PC with a USB C connection on the ASUS motherboard. When I connect to this port, Oculus Link works well (no performance issues). However, this port doesn't charge my Quest, so I am trying to add a PCI-E USB board with sufficient powe...

wolffan by Level 2
  • 2 replies
  • 0 kudos

Airlink unplayable with dedicated router

hi,got a dedicated router TUF-ax5400, and Wi-Fi 6 on my motherboard, i have set both to wifi6, nothing else is on the network. checked all setting, and forced the router to be wifi-6 air link is unusable, very slow refresh, and have to shut the Quest...

mefeed by Level 2
  • 6 replies
  • 0 kudos

Resolved! My account won’t load.

 “Unable to load. Please try again later.“ is what my oculus says when ever I go to my account. This has happened before and I factory reset and it fixed it. I month or two later it’s happening again. I don’t wanna factory reset and lose my progress ...



airlink will recognize the computer but will not launch the home

Problem with Oculus Link

So I have been playing some games, I have used Air link many times. But when I tried to connect my Oculus Quest 2 to my PC it says it's already connected but my Oculus says otherwise. When I try to restart the Oculus App it doesn't let me.

Memer51 by Level 2
  • 2 replies
  • 0 kudos

My quest2 doesn't work properly after updating V40

My quest2 automatically updates V40. When I shut down or restart the system, the black screen will not display any screen. When you restore the factory settings and activate, there is a great probability that the screen will still be black.!I hope th...

Quest 2 zooms in, like fish eye using Cable Link

This has been happening over 6 months at this point, but each time I use my Quest 2 with my PC, after some minutes (could be 10 minutes or 50 minutes) the screen zooms in (like a fisheye effect), I've tried resetting my options but it doesn't work. T...

In game naviation

Hey! I am new to this device and have some troubles with in game navigation. (Meta Quest 2) When I open beat saber for example I can not select the language or do anything else. I tried every button and nothing seems to work. Is there a special movem...

Resolved! Flickering

I wonder if anyone can help me.I am having a problem with anything recorded in 60hz on my Quest 2.I have a strange flickering that is only noticeable on white backgrounds.If i use a higher refresh like 90hz the flicker goes away and everything is per...

Airlink wont pair with pc - like everyone else

After v37 update i can no longer get my quest 2 to pair with my pc. I have a brand new ASUS ROGSTRIX i7 with a gtx 2060 super and I've played pcvr through it up until now. I know the pc can handle it. My qiest recognizes my pc but just will not pair ...

garyg199 by Level 3
  • 15 replies
  • 2 kudos

Help me

I have ordered my quest like 2weeks ago and it still didn’t arrive. On the mail it says that my package has arrived

Quest 1 losing tracking

I’ve had the quest 1 for a little over two years now. I’ve mainly consistently used and have always enjoyed using the product. Unfortunately about a month ago a glitch has been occurring where I will float or “fly” away out of the tracking guardian. ...

Will Vendetta Online come to Quest?

Vendetta Online is a title that's consistently rumored for the Quest (on Reddit, at least), but there have been crickets when it comes to confirmation. I can only speak for myself, but I'm only planning on buying a Quest if I can play VO on it; it's ...

Resolved! My controller's locomotion is moving very oddly

My left controller's joystick was acting fine not that long ago, until I started playing some Rec Room and my locomotion was acting very odd. As I walk, I will just stop for a second until I started moving my controller's joystick again. This is gett...

Huge frustration with account managers/app sharing

I bought my son an oculus many years ago. He set it up himself and made himself the account manager. I bought him many, many games for it. I recently bought myself an oculus for fitness. However, I had to make myself an account manager because I purc...

facebook problem hlep

how can i login to oculus, facebook is informed that my account has been disableda very frustrating thing for those who have ever been asked to provide documents without correct verification

Question about pass through

Is there a way you can adjust opacity, making the passthrough image from the room displayed with the content? Should be great with some pov videos, on some locations 

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