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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Getting banned in Gorilla tag

Hi I was false banned in Gorilla tag for no reason and every time I make a ban appeal it gets rejected like this is not court and 2 months is so ridiculous for a game that should be illegal I feel like they care about there game more then us so pleas...

Annoying sound

My MQ3 when starting it up, it will have this forever-space-low-sound (I think it is kind of a sound for the lobby). But it doesn't stop. I have to reboot and then it's gone. Sure, easy to do but quite annoying.Any ideas?

Username Change

I would like to change my username, but when I hover over the "Edit" button, I am unable to actually Click it.. I have not changed my username before, so I shouldn't have to wait for any duration.. I don't know why this is happening

Instagram Disabled problem

If anybody is able to help my account has been disabled because of my friends account being logged into my phone so Instagram automatically disabled my account with no option to reveal.Even when I try to make a new one they instantly suspends any acc...

No answer from support

I wrote 3 tickets to support in last week to oculus about drift on my controller. I got info that they gonna answer me in 1-2 days but they didn't.

Trace_27 by Honored Guest
  • 1457 Views
  • 8 replies
  • 0 kudos

Meta mistake quest 2 controllers with touch one

My new controllers Arrived. I paired them with gogles, everything in gogles is okay, in games also, but when i try PCVR (Steam VR, VD, Oculus app) they all see that i have Oculus touch one controllers... And i have normal oculus quest 2 controllers. ...

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Trace_27 by Honored Guest
  • 209 Views
  • 1 replies
  • 0 kudos

No support provided to date on email support case 07393613

Another 2 weeks have elapsed without any update from Meta. I still cannot use Meta Horizons Worlds as I cannot update my avatar. When is anyone going to address the issue raised under email support case 07393613? Who owns investigating & resolving th...

Resolved! Kiwi Facial interface stop Quest 3 starting up

Hoping someone can help, I bought the Kiwi V3 facial interface to replace the very uncomfortable Quest one. But when I fit the Kiwi interface and power up the headset I get the rotating Meta symbol then a dark screen, that's as far as it goes. When I...

the same problem, exactly like chadbeadle

this text is from @chadbeadleand i have the exact same problemThis is ridiculous. Everyone having the same issue and support only ask more questions when it's been explained many times. So let me rephrase whatever you want else is saying. Mine starte...

Meta Horizon Creator Program

Hello,I applied for the Meta Horizons Creator Program about four weeks ago and my application still says "under review". Is anyone else having to way this long to get approved? I have published 3 worlds and I am mentoring a teammate who got approved ...

Meta Support Completely MIA

I have been trying to get help with my ad account for the last 2 weeks and Meta Support is completely ignoring my messages and follow ups on chat. At the beginning of the month we had a random ad pop up on our ad account that wasn't our ad / anything...

controller updated in progress. Left(FAILED)

I need help.I replaced my new Quest 3 goggles due to a manufacturing defect. After receiving the new goggles, I am not able to connect them to the controllers(neither left nor right). I have already tried restarting the goggles and the controllers, b...

Mavis458 by Honored Guest
  • 827 Views
  • 4 replies
  • 2 kudos

Not being able to use audio on Meta quest 3s steam link

I have been unable to hear any audio on my Meta Quest 3s when i'm using PCVR. This has worked before but suddenly today nothing has been working and I've been trying everything i could find. I'm still pretty new to this and i need support and help. T...

Mannenyx by Honored Guest
  • 569 Views
  • 2 replies
  • 1 kudos

Stuck at pull the tab screen

Hello. I just received a Metal Quest 2 from a friend the other day. Before anything else, I factory reset it, but now I'm stuck and can't get past the first bit of this tutorial thing. I've successfully paired it to my phone already, my controllers a...

Meta Quest 2 LINK recently become slow.

Hi all,I've recently tried to play PCVR using a LINK cable and the Meta Quest 2 but I've been having issues with performance and tracking, this even happens through AIRLINK and VirtualDesktop, I have been using the same setup, LINK cable and headset ...

Z1NX_1 by Honored Guest
  • 240 Views
  • 0 replies
  • 0 kudos

Shared App multiplayer games not working

We are having a problem with my kids account being able to play any of the shared apps that have multiplayer. We were playing them just fine yesterday and today none of them are working. I have tried removing his account and factory reseting the meta...

NJulez by Honored Guest
  • 375 Views
  • 1 replies
  • 0 kudos

Meta Quest 3 Controllers Auto-Sleep in Unity

Hello! I have a multiplayer XR game built in Unity 2022.3.49f1 with Unity Netcode for GameObjects v1.9.1 software on headset is v69 My controllers go to sleep in ~10 seconds sometimes less when they are not having any buttons pressed. I’m using the c...

Resolved! unable to install SuperNatural

Hello,I want to install the "SuperNatural fitness" app on my metaquest 2 but it's marked "not available"!How can I do this?On the oculus app on my android, SuperNatural simply doesn't appear, even when I search for it using its name!thanks for your h...

Noelie87 by Honored Guest
  • 6170 Views
  • 12 replies
  • 1 kudos

Resolved! remote desktop stuck at download app

ive owned my quest 3 for nearly 3 months and used the app daily (ive even ditched the desk and use my quest from tge comfort of the sofa) today i turned on as normal, started my pc, loaded the meta quest remote desktop app (logged in and sat at "read...

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sospeso del mio account facebook

Il mio account Facebook è stato sospeso perché questo account Instagram **** non rispetta le nostre regole che mi collegano. Hai ancora 177 giorni per presentare ricorso. Accedi al tuo account Instagram collegato per contestare la nostra decisione. p...

Right controller

My right controllers lower trigger is loose and wiggles is the spirit is supposed to be in.  

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