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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
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  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Show objects in my space earlier

Hello, I configured my room's boundary on Meta Quest 3. Added bed, desk, etc and I have problem. When I'm in digital space (game or something) those objects are visible only when I'm few centimeters away. It's too short distance and also they are bar...

Resolved! App Sharing Meta Quest+ Apps

I am thinking of purchasing a Meta Quest + subscription. Although I am wondering if you can app share the games that are earned. If anyone has tried this already I would love to know your results. Thanks.

MrElmo19 by Honored Guest
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  • 1 replies
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Resolved! I kinda need help D:

So basically I didn’t use my real birthday when I first got my meta quest 2 but then ended up forgetting the date I put there a few days ago, I tried remembering so I didn’t get my Acc suspended but kinda put the wrong one and i don’t have my ID yet ...

Cannot create my child's account

When I attempt to create an account for my child (10 y/o), I keep having the same issue that a code is emailed to the account. However, when I attempt to login to the account to validate it, I keep getting asked for the same code all over again. The ...

Workout Ended, Resume

I started Monday with tutorials. Stopped and came back and it says Workout Ended, and there is a yellow Resume bubble below. Nothing gets me past this. Not the occulus button or menu. I can't get to any Home screen Stuck!

Problem Redeeming Referral Credit For Quest 3 Purchase

I have some referral links some people gave me that say I get $60 in Meta store credits for games if I buy a Quest 3. However, when I click the referral links, it takes me to a page with this message:"There was an issue accepting this referral. You m...

Return address valid?

Hello, I am wondering whether the return from Poland is to the Czech Republic because this is the address I received. Return and isn't this some kind of fraud?

Account to be suspended 9th January!!

I set my daughter’s account up on Christmas Day and now we are getting messages all the time saying they will suspend her account on the 9th January if she doesn’t provide ID. She is 14 and we have no ID to supply. I have set an account up and added ...

Resolved! Problem with Asgards Wrath 2( Bug )

Hey, so I have this problem where when I try to give Horus the green Maat stone, after I finished the boss fight with the big crocodile dude, it always goes back to my inventory when I put it in his hands, pls Help! @meta

Instagram

I can not sing in to my Instagram account djedovic_admir,my old email adress admirdjed@msn.com is blocked to much time put wrong password because i forget it! My Instagram profile is connected and synchronised with my Facebook profile Admir Djedovic ...

Facebook Session Expired

I get the Facebook Session Expired message when I try to log in to Occulus on my phone to use in a Samsung Gear VR headset. Is there a solution to this?

Quest 2 Black Screen with sound

Help needed! Quest 2: Headset Version 50623410060800150I went to use my headset and the screen is black (but lit up) but i can hear the sound during the guardian set up. The proximity sensor seems to be working, when i put the headset on it it beeps,...

Quest 2 air link keeps disconnecting

my PC definitely meets the requirements to be able to use vr apps through my pc. but in the pc app it says my computer does'nt meet the requirements but still lets me launch vr. it will only work for about 2 minutes before saying air link connection ...

Vram usage so high!

The oculus app uses so much vram! I cant even play my games properly. VD does a very good job at not even using a GB of vram usage. Please fix this Meta!

Population one

Population one - both of my children have oculus quest 2, both are set over 13, they have both requested access to population one, they have both been granted access to play but it will not play on their headsets. Simply states request sent. Tried re...

meta 3 will not let online apps work

i've had my vr for a since jan 1st and had no issues until tonight. I have the meta charging dock and when i got off vegas infinite last night i put it on the stand and went to bed. Came home form work today and nothing online will load. Not the hori...

iamKnull by Honored Guest
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  • 2 replies
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quest 3 link bandwidth reset

I've encountered an issue with my Quest 3, which I'm using via Airlink. In an effort to optimize performance, I adjusted the bandwidth settings, but post-application, I've noticed significant distortions in the Quest link dashboard. The interface is ...

How can I transfer files from Meta Quest 3 to PC

Hello.I am trying to transfer videos from my Meta Quest 3 to my PC, but the folder is empty when it is not, I have a few videos in the videoshot carpet, I can even watch them in the glasses, but when I open it from my PC, the folders are empty.Any so...

Resolved! Referral link issue

Hey there,I am really wanting to buy a quest 2 as all my friends have them. One of my friends explained the referral links and how it works. yet the link is not working. No matter which of my friends give me a link it comes up with thisUnable to acce...

Q3 Turning off after 18 seconds of inactivity

i got a q3 for christmas, and recently left it uncharged for 7 days. now, after using the quest for 18 seconds, it will turn off. i have just factory reset it and it still doesn’t work. after i reset it the same thing happens

purchases not showing purchased on oculus

I have a parent account for my child. I purchased two games for him and neither one will allow download on the oculus. On the oculus it states "waiting for parent approval" even though on my end it says purchased and approved. I don't know anything a...

Pass through quality new quest 3

My pass through is so bad I can’t read my wrist watch, the clock on the oven, a book, and all screens are blown out and are unable to see anything other than shapes. When recording the pass through is great, but live it’s unusable. Did get a defectiv...

OG.Salty by Honored Guest
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  • 2 replies
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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