Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Does anyone know if there is a way to buy a new set of batteries that came with the Anker Docking Station? For some reason, they are not working with my controller. Putting it on the docking station they won't charge at all.
My 10-years old son account is blocked. They asked for id. He needs to upload his id proof. I forwarded his original id card. This one was not accepted and I don't know the reason. When I try again, I get the message "to prevent any misuse, we limit ...
I have never experienced customer service this bad. This company makes so much money that they do not care that they chased a customer who was trying to buy 2 headsets for his children. 18 days of attempting to work with customer service and never ma...
Hi, I have set up my partner on our Quest 3 and her account is useable on the headset.I am able to log into the Quest app and see the headset connected, as per the picture below, My partner cannot connect /setup our headset to her phone app. It askes...
I dont know what I've done to get banned I've used it once and the rest it was my brother and he wont tell me what has happend and why I've been banned
Hi hopefully someone can help here, I bought a second Occulus for son and had app sharing working. Unfortunately, the oculus stopped working and sent it back and ordered a replacement. I set up a second account on the new occulus, but it will not let...
My new meta quest keeps asking for a business account email address and if I decline it shuts down? Any ...
Hello,I'm reaching out from UbiSim, we are a nursing application on AppLab. I had a question on behalf of one of our clients.First, they are in the process of setting up a large number of headsets. It's our understanding that each headset be paired w...
Hey guys, just purchased meta quest 3while using I see a tiny black dot, uneven and very small, like a scratch on it’s a tiny uneven dot almost a “burned pixel” only on the button left of my left lense… it’s annoying when using coz my eyes will tend ...
It has been a few months since playing my Quest2... I noticed Beat Saber is missing from my library and when I go to re-download it wants money, even though I have purchased it a year ago.What happened? How to I resolve this issue?Thx, John
My apps/games will stop at a certain GB and then cancel the download
My son, who is twelve years old, received and oculus for Christmas. A couple of days ago he was asked to upload proof of his identity. We uploaded an image of his passport to prove his identity. His account was then suspended / banned. We obviously w...
I sent my son a link to setup his Teen Account. He set it up. He's logged in and playing on his Quest 2. But in the Supervision section on my phone/account, it looks as if he hasn't accepted the invite. Still says he has 48 hours to accept. What is w...
Hello - I'm having a ghosting issue on my Quest 3.Essentially what's happening is there's a ghost image / reflection that appears the higher the PD setting is set, and the ghosting / glare starts fading (but does not completely disappear) the lower t...
Hello All,Store / Beat Saber issue :I was a huge Beat Saber player and after an Oculus software update I couldn't launch the game. I tried to delete it and download it back. (Everything from the headset) When I try to download it, it starts; then pro...
I purchased the Oculus 3 in Nov. I finally decided to install Asgard's Wrath 2. The only problem is the game will not launch or open. Has anyone else come across this problem or have a resolution.
My phone has my oculus on it and it has the account but the problem is whenever I go to log back in after I reset it. It won’t let me log back in/ connect it back on the oculus itself. I messaged email support and they didn’t help so figured someone...
How do I link my headset to my app. Every time I try to type the 5 digit code that my headset gives me it says the headset is already linked . Pls help or how do I reset my headset
I am facing a problem with our five Meta accounts, which are secured with two-factor authentication. The phone number registered for authentication has expired, and we were unable to update it in time. Additionally, the recovery codes have also expir...
I turned on my Quest 2 and it had a code, telling me I had to sign in to Meta.com/set up. I did create a Meta account., It then told me to get a PIN from the headset and I did that. Nothing works to get the headset to work. Is there any way to contac...
Got the official link cable today, tested it briefly to see if it worked (it did) left it to charge, came back a few hours later and it's already reached the end of its life span, trying to activate the link to find my PC has no results no matter whe...
as the title says, i got a quest 3 for xmas. hand tracking does not work however. i have tried disabling and reenabling, restarting the headset, going to a different room, etc. please help!
Hi , i have the oculus quest 2 , but i have a problem. It will let me add most people except for the people who i actually want to add , can somebody please tell me why that is . The amount of people is 3 @meta
After update I select open on beat saber and it gets but then imeadiatly send me back to my home screen. I tried uninstalling and reinstalling but still the exact same result
It's been a while since I use my Rift, and after several installation of oculus app, home still wont work, I tried to repair it but it's not working. all apps and games does work but without home it's feels empty. got the latest RTX3080 corei9, 64GB ...
As the title suggests, I haven't used my quest for a while. Its the original one and when I booted it up for the first time in a while it wasn't able to load anything. Couldn't load apps, the store nothing really aside from settings. I found a soluti...
Hi, I have over 40 USD in store credit but no way to use it as I'm in EUR currency zone. How can I get this changed / fixed that I can spend it, during the sale which seems to be over in 2 days? I tried online chat and WhatsApp chat and nothing seems...
Hello, I've got a new Quest 3 and planned to play AG2 today but its nowhere to be found. The store suggests I need to pay full price, there's no notification in the app or headset or via email and the links I follow are either dead or just take me ba...
My oculus started doing this thing where while playing games it will show me the view through the cameras for about a second or 2. This makes it really hard to play anything because of how disruptive it is. I cant play one of my favorite games(Gun Ra...
I cannot get Roblox to play and keep getting the error that it won't work due to age restriction, however my son's account is setup as a 10 year old, and I used my account (parent) to allow the app for my son's account. I've tried creating new accoun...
