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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus quest link cable

Is it normal that when using the oculus link cable that all of your regular apps aren’t available for use? I’m really confused

Upgrade Storage quest 2

I have bought an Oculus quest 2 with 64 gb but i will uprade it is there any way to upgrade the current storage from the quest 2?

Oculus Elite Strap Breaking

I own an Oculus 2 Quest with the Elite Strap and extended Battery. Two days ago, I noticed one of the straps cracking. Considering that I only use it 30 mins a day for a regular workout and then only when I'm on a weight loss regimen, I'm surprised t...

Will oculus come to India

Hey oculus when will you add india as one of your support countries as we were unable to add payment options and purchase the application through the store .

Resolved! Tache verte

Bonjour, j’ai l’appareil depuis quelques jours. Une tâche plein de couleurs est apparu sur ma lentille gauche. Je ne l’ai pas accroché. Il était dans son case et quand je l’ai sorti elle était là (une heure avant elle n’y était pas). Je fais quoi???

Facebook Account

For no suspecting reason, I was logged out of my Facebook account on Quest 2 and can't log back in. Not sure if it's WiFi or what. I'm able to log into my Oculus account on my computer, just not my headset. Now, because I can't log into Facebook, the...

Oculus Desktop App Doesn't See My Quest 2

Oculus app connected to my Quest 2 just yesterday but today, nothing. Oculus mobile app sees it, SideQuest sees it (only if I use the link cable). This has happened before and I just kept restarting, reconnecting the WiFi and eventually it connected....

Please help

For some reason every time I turn my oculus on it does not work like I’m in the hub and everything but my games are gone and my account won’t load along wit everything else every time I go into the store it says unable to load BUT IM ON THE WIFI

MLB vr app error message no game day

MLB vr app says acquiring data than game day content not available I have subscription to mlbuninstalled and rebooted nothing works wondering if app is defectivemlbtv works on browsers but not on app help.

Oculus Quest 2 Right Controller Stuck In Place

When I try to move around my right controller it doesn’t work. I can rotate them, click buttons and everything, I just cant move them around. I can’t do anything but rotate them and click buttons.

JoooshD by Level 2
  • 6 replies
  • 0 kudos

orientation is off

I have just started with occulus 2. The angle of my view is too low. As if I'm below the table where the set up is asking me to use the hand sets. Can i fix this?

TonnP by Level 2
  • 1 replies
  • 0 kudos

Need Help with PIN

I was recently locked out of my email, and have not been able to get it back, since I lost this account, a PIN was added to my account, Is there anyway I can remove the PIN without needing the current PIN or email? As I do not have access to either

No apps and crashing

I have had my oculus since 1st April. The other day it wouldn't open the apps and keeps returning to main menu after a while the apps vanish, I factory reset to find its doing the exact same thing. Any ideas? As I cant use it at all atm. Thanks

OVRInput.IsControllerConnected returns incorrect value

I am using the OVRInput module on Unity version 2020.3.29f. When I query `OVRInput.IsControllerConnected(OVRInput.Controller.LTouch)` it returns true even when the battery is removed from the controller. This seems to return true for all of `Touch`, ...

OCULUS30 not working

I have received the discount code OCULUS30 by e-mail.I want to buy a game. The discount code works at checkout. When confirming the payment by the bank, the amount is without a discount. The discount code is valid for a few more days. Even the produc...

MixoSK by Level 3
  • 7 replies
  • 1 kudos


hello forget the lock pattern what do I do 

Oculus link main menu background

is there a way to change the white background of the Oculus link main menu screen? (the one you see when you enable Oculus link, where you can access your PCVR games and link features/options)Thanks

oculus Quest 2 handle not working

My Oculus Quest 2 is 4 months old. The right handle has stopped working properly, it cannot be seen in games and occasionally will flicker on. Batteries have been replaced and have not fixed the problem. Any suggestions for a fix ?

Ecran noir oculus quest 2

Bonjour, J'ai perdu l'image de mon quest 2 soudainement durant une partie. Le son est toujours présent mais plus d'images, j'arrive même à toujours caster sur la télé sans problème mais rien dans le casque. Avez vous déja rencontré ce problème ?

Oculus Quest 2 - External cameras activating

Hi, Recently started having an issue where during play the external cameras are switching on. It's almost as if the passthrough feature is being activated for a second and then returns to normal. I've switched off passthrough, and have tried to test ...

Oculus link is broken

Every single time I go to launch oculus link it works fine. I can play VR games without much trouble. But after about 5 minutes, everything ceases to work. Oculus link will stop launching and if it does, it crashes after loading. I have done everythi...

NubInVR by Level 2
  • 2 replies
  • 0 kudos

Oculus won’t work

I tried connecting my oculus to my pc it didn’t work but when I try to play again later disconnected from the pc it won’t allow me to play games and speak to people also it won’t allow me to change my background in vr or see my pfp I said you have ch...

ja14cob by Level 2
  • 1 replies
  • 0 kudos
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