Issue with graphic card compatibility with Oculus software

I have a brand new high end Dell XPS laptop with a RTX 4070 graphics card. The Oculus software however gives a message that my graphics card is not compatible with the Rift S software. How do I fix this. I know my graphics card is more than capable. ...

Stuck on pull tap screen

I can not bypass the pull tap screen after factory resetting

Black screen

Idk what’s going on but randomly my screen goes black completely and I can’t even see the screen to shut off and it’s maybe 5-10 minutes into playing and if I don’t play anything it’s fine but if I play any game then it goes black and I can’t even he...

Content on Google photos

I think it's extremely necessary to have an app that enables viewing VR photos and videos stored on Google Photos.I want to see my photos and videos stored on Google photos without have to download them to handset.

Compatibility with Logitech wireless headset

When I am using my Quest 3 with the pc link cable and I put on my Logitech Pro X wireless headset, my Quest completely freezes up. Almost like there is some sort of interference. Any one else have a similar issue?

My brother's account got suspended need help.

Hello, My brother who is 11 years old owns a Meta Quest 3 and he has been playing it as a 13 year old or older kid. But one day when he got a notification about entering his birthday he put his real birthday and now his account is suspended. The acco...

NVIDIA GeForce GTX 1650 Ti Compatibility

Hi there,I just purchased a $300 Meta Quest 3s, just to find out my PC's GPU is incompatible with Oculus Link. Mind you, I didn't even check beforehand because my PC is cracked... but clearly the GPU is way outdated compared to the rest of it... this...

Unable to add payment method

This is ridiculous. I can't add my payment method I have tried three different payment methods, 4 different Wi Fi's and 3 different devices. The oculus support chat doesn't even help me at all. I am sick of this. I bought Beat Saber and Blade and Sor...

Meta quest store

Hi when my son is sending me add ons to his game to pay for or a new game when I go to pay for it all it says is page isn't available the link is broken or been removed so since he has had his meta quest 3 hasn't been able to buy add ons to his game ...

Hand Tracking not working for right hand

The headset isnt tracking my right hand it only works fot the left one.I tried turning hand tracking off and restarting the headset but still doesnt work.Is this a headset issue or just a glitch???路

Way Old Email is Connected to My Meta Account, Need Help

Hello all, I need help here. My old, old, old college email email is somehow connected to my facebook/meta account. I need help getting it removed so I can connect my current one again. Whenever I go to try to manage my accounts, it always leads to a...

I have lost all my games and info after being advised to factory reset

Unable to purchase Meta Warranty Plus

I purchased a Meta 3 in the beginning of December as a gift. After before Christmas, I attempted to purchase the Meta Warranty Plus using the Serial Number (SN) on the outside of the box. I got an error message basically stating the number I entered ...

meta quest 3 quality control

is there a quality control for the meta quest 3? on october 9th i bought a meta quest 3 512gb on amazon as soon as it arrived i noticed a horrible feedback and noise from the right trigger of the controller, i returned it. i had to wait for my refund...

Account Issue: I cannot update/edit my Meta Horizon avatar

For the past 2 months, I have been unable to click through the links to update my Meta Quest / Horizon avatar. This means that I cannot use apps (such as Horizon Worlds) that require one in place.This is account-related (and not device specific) as I...

Help to install oculus app at S9 phone

I have a Samsung S9 Android phone and a Gear VR headset model SM-R325, which used to work with this same phone. For some reason, the app was uninstalled and now I can't reinstall it. In fact, I can't even find where to install the control app for the...

Quest Pro stuck in USB Flash Mode

After the update, my qPro constantly switches to this mode USB Flash Mode. And any press still leads to this menu. The computer does not see the helmet through the cable. Nothing happens, the device charging indicator is always red, even when it is o...

can't use Quest Link and AirLink to connect to the PC anymore

I made sure that AirLink and Quest Link were working fine before, but now I'm facing the following issues:When trying to connect using Quest Link via cable, the Quest PC page keeps spinning while searching for my Quest 3, and after a long wait, it sh...

Quest 2 not casting to PC browser anymore even though it did before

When I try to cast my Quest 2 to my PC browser, my Quest shows that it started casting, so I look on my PC, and it takes a bit to do anything. What does happen after a while, is that is just gives me an error where the actual screen being casted goes...

My facebook account was hacked

Hello everyone. My facebook acoount was hacked, i tryed all methodes they proposed me, none worked, I'm desperate, I don't know what else I can do, how can a hacker be better than those from the meta? I need to recover my account. What can i do? plea...

Quest 3 left controller's trigger stopped working, warranty communications ignored

I had only had my brand new Quest 3 for a few weeks and the left controller's trigger stopped working. That was a couple of months ago. I turned to Meta Support and at first got a helpful email but after the problem wasn't fixed now they're ignoring ...

Headset Button

There's a small button on the front, near the USB port. What's it for?

Subject: Request for Review and Reinstatement of My Instagram Account (@atlasdaatlas)

Subject:** Urgent Appeal Against the Unjust and Baseless Account Termination on Instagram **Body:** Dear Meta Team, On October 21, 2024, my Instagram account with the username "atlasdaatlas" was permanently terminated on baseless allegations of money...

Metro Awakening Crossbuy

I have preordered metro awakening for quest 3. it says cross buy with rift store. Where is the rift store? is it the meta quest link app on pc? can i use my quest3 as a stand alone headset with the rift store to play the game with my pc horsepower?

cannot log-in to my facebook and meta 2 factor

cannot log in facebook or meta account since it requests 2-factor validation.in my phone, there is no generated code that I can enter for validation.there is no other way to do it too. how to connect with my account?

Problem with mobile app.

so lately ive been having some problems with the meta app on my phone i have not been able to send messages. I also cant receive messages either. But i can message people perfectly fine on my Oculus so i think its just a problem with the mobile app. ...