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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! Can't connect to my PC
I have a problem with the Oculus 2. It doesn't want to connect to the computer even though I have an RX 6400 graphics card and a 13th generation i3 processor and when connecting with the cable it stays on a black screen
Quest 3 losing tracking and teleporting everything away
Hi All,Started getting a random tracking issue recently. I'd be playing a game (such as eleven table tennis), and everything will randomly teleport and phase far away including the controllers. It will often inverse me so it will put me at the oppone...
Oculus quest 2 stuck at 0% updating screen
I just bought an oculus quest and it's been stuck on the downloading screen at 0% for an hour now is there anyway to fix the issue
Broken controller
Hi. I recently purchased a meta quest 3 headset and have unfortunately ran into a problem with my controllers. Left controller at times doesn’t want to work and will start to function as if I’m pressing buttons when I’m not touching anything at all. ...
Resolved! Meta quest link app (PC) different game version
Hello,I play a variety of games in my quest 3 and sometimes I want to play via my pc so I can use the mirror app via link cable (bad wifi) How come the games i own and bought via the headset don't show up as "owned" in the quest app on pc ? For examp...
Son is unable to access account + games on MetaQuest 2
He had received his Meta Quest 2 sometime at end of 2023. He had not verified his age (he's under 13) and we found out late that the Meta requires verification of a parental account linked with facebook, he is locked out of his games and unable to do...
Facebook & Ad Manager disabled
Hi everyone, My personal Facebook account got hacked first and then disabled by Facebook. I've been on Facebook ever since the beginning and never violated any of the rules. The last thing I remember is that I got a few notifications on my mobile tha...
Oculus problem with downloading game
My oculus is taking forever to load and when I try to download a game gorilla tag it keeps stopped ng and it says wifi needed even though my wifi is already connected
Issues with Casting
Hello,I'm reaching out on behalf of one of our users that reports issues with casting. He says it is not working even though both the computer and headset are on the same network. He followed the steps in the guide below, but had no luck:https://www....
"Tracking lost" and further implications
I used the Oculus as normal, I didn't drop them, didn't bump them, everything was fine. And the day before yesterday I turned them on and it says "tracking lost" even though nothing has changed in the room, everything is still well lit and everything...
Psycal space problem
My room has 2 beds and a closet, I configured the physical space and during the configuration it works, but during games or normal use, my headset does not show the outlines of the furniture, just the normal limit
My Quest 2 has been RMA'd 6 times now and after 1 day of use it's completely non-responsive....
I've been patient and understanding every time, but now I'm just getting really tired and disappointed with the product. The service is excellent, the RMA-process is really great, but I don't want to have to be dealing with this time and again. Now i...
Resolved! Pair second headset
My wife and I previously shared one headset with app sharing. We now have 2 Quest 3 headsets. how do we share apps between both headsets? Will I lose accumulated data on some games?also we both want to play some games together such as Golf+. Thank yo...
Left Oculus quest 2 controller not working
My Oculus quest 2 controller is not working it keeps vibrating and the light keeps flashing Non-Stop it looks like it's flickering, but when I turn off my Oculus it stops and when I turn on my Oculus it does it again. It will connect to my Oculus for...
Spatial Video Choppy
When I use Oculus app to upload spatial video from my IPhone 15 pro all the videos are choppy. They seem to jitter every 2-3 seconds. However, if I upload the same videos to the quest 2 using the file browser and using another 3d app the playback is ...
Resolved! Xbox Cloud Gaming Mic not working
Hello. I'm having a great time playing Xbox games on my Quest 3. However, I can't play with friends, as there is no option to enable the microphone or give the Xbox Cloud Gaming app permission to use it. Has anyone else run into this issue and found ...
Can I transfer my account to a new Oculus?
So I have a profile on my dad's oculus quest 2 and we share beatsaber on it. I bought a few of the music packs that are in My account. If I were to buy my own Oculus Quest 2 and log into my meta account, would all my bought items be transferred to th...
Meta Quest mobile app shows blank camera roll when trying to upload custom profile picture
I have been trying to upload a custom profile picture onto my account for a while now, but every time I try to it shows as if every picture was just a transparent image. You can select an "image", but it just errors out and doesent work. Any ideas on...
Resolved! Age verification for 13 year old child
My child is 13 years old. It is asking him to verify his age with a photo ID. He doesn't have a photo ID at 13 years old. I've already seen posts about this topic and in the posts it days to click on the link and send a direct message. There is no bu...
Bluetooth Barcode Scanner not working as expected
I have paired successfully with a bluetooth Barcode scanner as a HID.Ive tested with a computer, and when I scan the browser reads the scan and the escape character and performs an actionHowever, when inside meta browser, in the same application, sca...
Resolved! NETWORK REQUIREMENTS FOR OCULUS PC APP INSTALLATION AND RUNNING
NEED NETWORK REQUIREMENTS FOR OCULUS PC APP INSTALLATION AND RUNNING IN COMPANY NETWORK, DOMAINS TO WHITELIST, UDP, TCP, IP RANGES ETC. WE ARE PLANNING LARGE SCALE META QUEST DEPLOYMENT UNFORTUNATELY LACKING THIS INFO. MAY HAVE TO THINK ANOTHER HARDW...
Resolved! Gray Avatars in Meta Horizon Worlds
Hello,I noticed for the last couple of weeks, avatars that are far away or out of my direct view turn into gray basic avatar shapes. This seems to be an issue mainly in heavily populated worlds and is very immersion breaking.Thanks
Error while adding a payment method.
Hi. So I've been trying to add back a payment method that I used for years, and I keep getting the error "Error while adding a Payment method. Please check credit card info" . Now I've been buying Quest games for years with the same card, it's not ex...
Oculus Casting keeps muting itself every few minutes!
I just recently bought the Quest 3 and when I go to cast my screen to the oculus website, it mutes the audio every few minutes. It is very frustrating having to take off my headset every few minutes to fix the issue for it to repeat itself. I've trie...
Audio out
Does anyone know how I can have sound from my pc speakers while I'm connected (corded/seated) to Steam VR with the Quest 3? I'd be happiest with all speakers working, including the headset, but if I have to pick one the 300w with subwoofer wins. This...
Asgard's wrath 2 Elegy for the fallen king bug
I know many people have posted about bugs with this game. I have experienced my first one and it is unbelievably frustrating. I finished this whole main story quest. It envolved 2 puzzle areas where you go God mode. After I finished it, it said I did...
Resolved! Linking Quest2 to account
I have Quest2 and many purchased games in it. Now i can't login to my meta account, it says that there is no such account ?? I try to create new account, but i can't link my Quest2 to it. Can i find my account ID from Quest2, so that if it is possibl...
App sharing on quest 3 not working
Good morning,I just bought a quest 3 and downloaded a couple of apps. Then, I added a second account to my quest 3 with another meta account for my wife. However, when I try to download and install some of the apps like Epic Roller Coasters, it does ...
Can't use beat saber online
I have a quest 3 and ever since the most recent update last week I can't play beat saber online. Everything else works fine. It tells me that there's an update but when I try to update, it just queues for a moment and goes back to update. Also, I do ...
Completely Dead MQ2
I have a complete dead MQ2.I have tried charging it overnight.Put it on and held the Power button for over 1second, then 10seconds. The screens are completely black.Tried different cables and power chargers, each for over 1 hour.Tried the Volume-minu...
