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Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

I cant use

Spoiler (Highlight to read)Spoiler (Highlight to read)Help Help So i turnt on my oculus just to see a log back into on another device.It shows a code and says enter when prompted but everytime i log in it dontvshow where i can put the code in

V59 Removed Notifications keep coming back

v59 -I go to the Notifications screen, remove several such as "so-and-so updated and is ready", "People to follow", "Try such-and-such because you used so-and-so" etc.Play some game or run some app.Power down.Go do something productive.Power up the h...

Trouble with quest link cable

Hello,I have a Quest 3 since 1 week, everything was perfect. But 2 days ago, quest link cable seems to not working anymore (air link is ok and connect in seconds).The occulus app, find the quest 3, and when I try to start to connect, i have infinite ...

Floppy45 by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Reset Refund?

I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?


I got five nights at Freddy’s help wanted and I can’t refund it.

We have a big problem

We also have this problem, SHELLENV keeps stopping, and we get it to work…. …HELP or, better, fix it

Resolved! Passthrough not working on left lense

Hi need of some help with my quest 2...when I go into pass through my left lense just shows what's on the screen I apps ect but no pass through just all on a black background ...right lense seems fine ....and I can play games absolutely fine .....

Çift Oculus Quest 2 Eşleştirme

Merhaba elimde 2 adet oculus quest 2 mevcut 2 sini tek bilgisayar üzerinden görüntü almam gerekiyor konu hakkında yardımınıza ihtiyaçım var

ByATK by Honored Guest
  • 0 replies
  • 0 kudos

Terrible Customer Service

I don't typically post issues like this. Usually I leave nice reviews when I feel it's necessary and keep my mouth shut otherwise but this time my patience and politeness has backfired and I've had enough. I ordered the Oculus Quest 2 on August 9, 20...

rowong11 by Explorer
  • 12 replies
  • 1 kudos

Contractors VR mods

Hello, 3 of us have been playing Contractors, but want to play the mod maps. We do not know how to do that where us 3 are playing together as a team. Whenever we tried a Mod map, it split us up where 2 of us would be on Team A and the other one was p...

krit138 by Honored Guest
  • 0 replies
  • 0 kudos

Elite Strap Refund

Is it possible to refund only the Elite Strap ? And not the entire headset.

Lachemoe by Honored Guest
  • 1 replies
  • 0 kudos

Adding second user

No matter what i do this just has me round in circles.I go to add second userIt takes me to a bubbles screen when I an adviced to enter a code onto a page on my phoneWhen I do this I get told on the phone its connected.Back to the headset and nothing...

Quest 3 - 3.1 Gen 2 link cable being recognized as 3.0

Hello, I am trying to use Oculus Link with my Quest 3, I am using an MSI Z170A SLI PLUS Motherboard which uses ASMedia USB 3.1 ASM1142 Chipset. When testing quest link, I am getting 2Gbps with USB 3 instead.When checking device manager, I see no issu...

de.void by Honored Guest
  • 1 replies
  • 0 kudos

Failed referal link send, now unable to send new link.

I tried to send a referral link to my friend so that they could purchase a VR device through the link and receive a $30 Meta shop credit. However, the message was never sent due to a failed process on the Meta app's side. Now I am unable to send a ne...

since the last controllerupdate the tracking is much worse

while playing beatsaber it randomly looses tracking - you even see the swords disappearing. specally wen you need to cross your hands eg. lady gaga - pokerface - hard it allways(!) looses tracking.the tracking wasn't that good compared to the quest 2...

Meta Horizon Workrooms Mic Bug

There is a bug with Horizons Workrooms where even if the mic is enabled in the device settings, the mic will still be muted inside the app. You will have to trudge through all the device menu settings to disable and enable it again so that the mic wi...

PTC v59 Quest Pro Artifacts when in PCVR

Hello,My headset was updated to, but it has introduced a lot of artifacts to my screen. It wasn't the case on v57. Apart from randomly occurring white, flashing pixels, I have some kind of diagonal “falling star” artifacts with random colo...

App login loop.

Stuck in a login loop for a Meta Quest 3 512 GB, app, how do I fix this? Oct 2023, Please help!I have re-butted the headset, reinstalled the app 9 times, and re-butted my iPhone to no avail.The headset is stuck on the code to enter into the phone app...

Oculus.deviceauthserver keeps stopping error

Hi all!Has anyone else experienced the following app error?com.oculus.deviceauthserver keeps stoppingHappens during usage of all apps and games. I have factory reset my Q3, logged out of all devices on my Meta account.Every time a set up the headset ...

50Klicks by Honored Guest
  • 5 replies
  • 0 kudos

Lost Authenticator and Meta wont respond.

Hello, I had a new phone and lost access to my authenticator thus making my account inaccessible, the email is: (redacted) I contacted meta support 11 days ago and sent in my driver's licence etc as requested, I have heard absolutely nothing back wha...

Pairing PS4 controller with quest 3

Hi all,I have a PS4 controller which I tried to pair with my new quest 3. The headset doesn't find the device despite the fact I tried multiple times to link it with it. Any idea how I could solve it?Also when I try to run a non VR game using cable l...

HDenied by Honored Guest
  • 1 replies
  • 0 kudos

11 year old account

Hi,I got my son a Quest 2 and at the time, I needed to set up a facebook account to get him into the Oculus. Admittedly, I gave an inaccurate birthday on the FB account as he was younger than 13. I had/have no intention of him having a facebook accou...

OPTornado by Honored Guest
  • 2 replies
  • 0 kudos

Stability issues with Quest Link

Quest 3.If I use a link cable then the video quality's fantastic but the headset's tracking becomes unreliable. The boundary drifts around, the floor plane slowly rides up to my knees. It's just obnoxious. At its worst the headset just goes black and...

Meta Quest 3 Elite Strap with Battery not Working

So, is the Meta Quest Team going to address this issue?I will be returning the elite battery strap just to see if I got a faulty one, but there are so many people with the same issue. This is unacceptable. Plus their support team is unreachable, no r...

Rift S Software Update Bricked Device

I haven't used my Rift S in about six months. I booted it up today and was prompted to do a software update. Afterwards, the unit was bricked. It says the sensors do not work, despite showing a physical connection. I've tried every port, software upd...

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Tips and Tricks: Charging your Meta Quest Headset

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