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Can't install/re-install any games

I have recently pulled out my Oculus rift again and wanted to start playing, I booted and setup everything I needed to do, I signed into Oculus again and tried to re-install my apps, it didn't work. It said "Sorry, we couldn't install *game* visit oc...

Resolved! Unable to login to iOS meta horizon app.

Can anyone help. I’m trying to setup my new quest 3S. Part of the process is to download the Meta Horizon app from the Apple Store. I've downloaded it successfully. When installing it I use the email option. The app then sends a code to the email add...

Citadel (Meta Horizon) award system doesn’t work

I completed all the levels of Citadel - Meta Horizon Worlds, but I didn’t receive the awards for it. I decided to play the game mostly because I wanted the Avatar outfits that you receive as rewards, but the rewards calculating system very sadly does...

apps continually losing track of the headset and wont let me do anything else but hard reset

My warranty is a little over a week past its 1 yr. date so meta isn't doing anything about it. I'm a Captain on an Esports team missing games because of this Software issue so please somebody help me. Playing Got one-night the screen froze during a r...

Doubts about quality

I'm using the quest 2 since a few years and now (for the *second* time!) my controller started drifting and at the attempt to clean the joystick, it completely broke. (The attachment foundation of the grip button broke exactly like on the other contr...

Resolved! Editing Child's birthday

Hello,I made an error on my child's birthday. I want to edit the year but it wouldn't let me. Do I have to delete the account and make a new one?

Oculus 2 black start up

When I start up my vr it often doesn't work. It'll have the regular boot up of the meta logo spinning then after that, pitch black. I can't do anything, can't open settings or anything, I keep having to turn it off and back on, with everyday passing ...

Meta Quest 3 lock state

I got a meta quest 3 a few months ago, 2 weeks after it just stopped working. I came to multiple conclusions about what was wrong but I found the right issue, the headset Is locked meaning it can't load any newer software, so I just have a $500 brick...

Batman Arkham Shadow Ending bug

For some reason after the credits roll (which I may have skipped) the game just restarts the last mission where you need to bring down the statue. Would like to know if that's intended or a bug

Resolved! Verification

I need help i have this notification that says provide account info or your account will be suspended on nov 2 i went there pressed im older then 13 put a payment method it asked for a device code but the code wont show up on my headset. please help ...

Meta Quest Account

I waited 2 months just for yall to deactivate my account and yall did it with another person why can't yall give me account back or just give me my games back and I even put my national age card and yall won't even send a email all the other supports...

Trying to re sign in to my account

I tried to log bk in to my account asked for proof of age n sent my a picture of my passport and bank details which I did over and over and still not letting me bk on please help

No puedo mandar referidos de juegos

Llevo un tiempo en el que no me aparece la opción de mandar referidos en juegos desde la app de móvil y desde las propias meta quest 3. Me comentaron desde soporte que al parecer Meta ha elegido usuarios al azar y les ha bloqueado la opción de mandar...

Resolved! Meta quest 3s - Green screen on Steam Link

Hello, I have the new Quest 3s headset. Everything works very well except the steam link where I have a green screen one lens out of two. I have already managed to put it on twice without knowing how. I have an RX7800 XT (I tried to lower the driver ...

Help pls my left controller wont work after everything I do it's stuck on the sos no matter what

So I would try to factory reset the controller nope does nothing can't be the batteries because they are brand new, and I've tried restarting the controller and even holding tapping everything you said it would work please help me

Can't add credit card to verify age

I'm trying to add my credit card to verify age on horizon. But getting error that you can't add the card. I could not add my card for buying game. Had to create a pay pal account and buy games through them. I have tried two different cards on differe...

E-Mail that was connected to Meta account is inaccessible

Hello, I refreshed my Meta account with gmail address. Now I got in Meta Quest 2 notification that I have to refresh my account with hotmail e-mail address (account was created with this e-mail) but this account doesn´t exist anymore and I can´t rece...

My meta 3 caught fire while loading

Good morning Can someone help me? A week ago I started loading my goal 3 and when I came back it was all burned.The lens base connector melted horribly, I'm crazy looking for how to contact customer service becausemy warranty is about to expire but I...

Gorilla tag won’t open

I try to open gorilla tag and it loads and goes right back to home and it keeps doing this after factory resetting, normal resetting and deleting it and download it again! Please I need help I’m desperate

Population One mic issues in game

Recently my mic is spotty at best. Communication with team is disappointing. It's not reliable. Any advice or tips. Only happens in Population One game standalone.

A month without my controllers

Sent in my headset for rma and included the controllers. Theyve sent me a replacement headset and not a controller, I’ve been chasing up for a month now and they still haven’t returned my controllers. Asked how to complain and apparently there’s no c...

One of my pro controllers seems broken.

Since this morning, I can't use my right pro controller (Quest Pro). The led keeps blinking white between the 2 leds on the controller. The controller is connecting and disconnecting every 2-3s, always at the same speed. I can't use the tracking, but...

Why is my meta quest system files date set to 1970

when I checked the system folder in meta quest it said that they were set to the year 1970 is this a glitch or something like that

Physical Keyboard Settings Missing From 3S!

Howdy, I just got my 3S and prior in the Quest2 -- I was able to set physical keyboard settings, but now in device settings even though it displays "keyboard" in the panel preview before I select "devices" ... the option is simply not there in the si...

Resolved! My apps in store dont sync with my ''meta quest link'' on pc, last sync is 2.5 years ago.

when i login to ''meta quest link'' on my pc i cant see all my bought apps and activities, what i can see is last synced apps is around 2.5 years old, iv tried to logout and in again, uppdated meta quest link but nothing works!

"Something Went Wrong" when trying to log in.

Just created a new account for this. The device I used to originally create my account broke so I just tried logging in with my phone, and it's not working. I didn't use a Facebook account to log in. If I try using a password it says something went w...

Euro truck Simulator 2 lags

Hello.I had bought meta quest 3 and connected to pc via vr-cable and launched ETS 2 via steamvr. Unfortunatelly in the game i had lags so its unplayable. Specs: Quest link connect: usb-c 3.0 cable up to 10gbps Graphics: 3050 laptop Ram: 16gb Procesor...

Quest 3 glitches to camera view in game.

My quest 3 shows the camera view for a second during games. It sometimes happens multiple times. Tried a factory reset which seemed to help for a short while. Anyone had this problem? For me it's mostly in population one but that's the game I play mo...

Oculus applications crashing on standalone and pc link

Whenever i have an application open like oculus link or any game open it will randomly freeze and i have to exit out of the application and reopen it and ive tried various methods to fix this issue and none of them have helped so far.Updating oculus ...