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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 14440 Views
  • 68 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to redeem a gift card

I just bought a 50 dollars gift card, I am from India, I tried to redeem it and it says, Something went wrong we are trying to fix it, I've tried to redeem it through the meta quest app and the quest Reem website, please help me redeem my gift card.

Audio disconnecting when joining or creating vc

Recently, I was unable to communicate when I called my friends in quest 3 meta quest vc and every time I start a call or join a call, my headset disconnects entirely. When I joined with my normal internet router, I couldn’t hear audio from the other ...

Resolved! Virtual Desktop via Link Cable on

This seems like a simple question but I can't find any answers. I would like to use virtual desktop on the Quest 2 via the link cable (NOT WIFI) just to troubleshoot connections and utilize the neat environment features of the app. Is this possible? ...

zaius55 by Honored Guest
  • 35874 Views
  • 25 replies
  • 0 kudos

Referral code not working

I have sent a referral code to a friend and the next day he bought a VR, he told me he has accepted the code beforehand and activated his VR. For some reason he has received €30 and when I checked, I haven’t received anything. What may be the problem...

nillyeg by Honored Guest
  • 126 Views
  • 2 replies
  • 0 kudos

Quest Infinite loading loop with Quest 3 VR headset

Hi, When i launch Quest link from my Quest 3 VR headset, quest load with the 3 dot flashing in an infinite loop, i have tried everything, reinstalling Quest App, log out and log in Quest app, clean reinstall my nvidia drivers, reboot the Quest 3, use...

Oculus Quest 2 Random Controller Drift

Got my Quest a couple weeks ago and the left controller is drifting to the right, even though I have not been rough with it at all. Most likely dirtiness or a bug with the controller or headset. If its the latter, fix it in the next hardware update o...

CP2_Silu by Explorer
  • 66000 Views
  • 19 replies
  • 4 kudos

Can't download v66

I got to the software update page under settings, system and all I see is "checking for updates" and it won't say anything else. I am on Quest 2 and Have an Oculus headset.

Fang2000 by Honored Guest
  • 145 Views
  • 2 replies
  • 0 kudos

Air link not working

Hello, I'm trying to use air link on my quest for it to connect to my laptop and it's not connecting at all. They are on the same wifi and everything has been updated but nothing is connecting. Everything is set up correctly but nothing has worked. H...

Broken quest bar

I don’t know if there is a repair for this but the side part of it just randomly started cracking and it kept breaking off piece by piece 

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Luc.10 by Honored Guest
  • 90 Views
  • 2 replies
  • 0 kudos

Gorilla tag not working via airlink nor link cable

so yesterday i was playing gtag and got off right today when i tried to get back on to play with my friends it loaded on the pc but not the vr i tried finding a solution through other people with the same problem as me which includes trying to set th...

JelleGT by Honored Guest
  • 342 Views
  • 5 replies
  • 0 kudos

Cant log in on meta link pc app

Hello, I need help because I can't log in to the Meta link pc app because the Browser wont open when I click on "Log in with Meta account". I also tried to re-install it and it wont help. Reboot also. (Sorry for my bad English)

lukesly by Honored Guest
  • 201 Views
  • 4 replies
  • 0 kudos

Blue streak at the top left of my display

so ive had my quest 2 for about a year now with no issues, but about a month or two ago i put on my quest after having it laying around on my desk for a month prior, and when i go to turn my headset on their is a blue scratchy streak in the top left ...

oculus rift s stuttering when turning head

I've had my headset for quite some time now and its started stuttering when looking around with the headset, i know for a fact its not a performance issue as it still persists when even in the oculus home not running any sort of task. ive tried sever...

Pcvr app login issue.

I cannot log into the pc application. I have deleted the app and reinstalled. Used both options to login. The facebook way is telling me use default browser and the email version is saying wrong oassword. How do i get this fixed asap.

hi.965475 by Honored Guest
  • 311 Views
  • 5 replies
  • 0 kudos

Charging issues with Meta Quest 3

My meta quest 3 just randomly started not charging when it was turned on, but when i turn it off it charges. But before i was able to charge it while it being turned on. Please help!

Red dot dotin my screen when in passtrough.

I have a Quest 2 I had noticed that just about 30 minutes ago when I was using the headset and I left my boundary. There are a bunch of white dots scattered across the display whenever I'm using the password.There are hard to detect in a well-lit env...

Molotov by Explorer
  • 96 Views
  • 1 replies
  • 0 kudos

New Q3 doesn’t show up as device on PC

Hi, all! Plugging in my new Q3 to PC neither pops up a permission window in the headset asking if it’s ok, nor does it show up as a device on the PC. Following other comments on forums, Do not disturb is not on, my usb 3 cable works in that the heads...

Oculus Rift S - Controllers aren't visible in-game

Hello, I have a problem with my VR headset. When I start the Meta Quest Link app, my Touch controllers are displayed. However, as soon as I start a game, they are no longer displayed until I exit the game. When I return to the Meta app, they are disp...

smeagle30 by Honored Guest
  • 349 Views
  • 7 replies
  • 2 kudos

Vibration noise when turning on device

It's doing it on and off.. sometimes it works for a short while and then it stopped again. I know it's weird because it doesn't have any moving components in the headset but when I turn it on I can hear a sound that reminds me of the cd players back ...

Orsici by Honored Guest
  • 177 Views
  • 5 replies
  • 0 kudos

Airlink having issues and did not meet PC requirements

been playin this for a long time and today i noticed it said the pc didnt meet requirements but it never didnt, i checked the requirements and didnt see a problem then i triedto use airlink then im just stuck on the menu. i can look around just cant ...

Gvxtqz by Honored Guest
  • 165 Views
  • 2 replies
  • 0 kudos

Unable to connect quest 2 to pc

So when i try to connect my quest 2 to my pc via air link it doesn't connect whatsoever. When i click on my pc nothing happens and on the meta quest link app i get a notification that says una

Retrieving Oculus games from old account

Hello, I'm aware that apparently awhile back oculus accounts were switched to meta accounts and for some reason (no idea why) we lost any data we had if we didn't create a meta account. My question is, there seemed to be a part where they said they w...

Cell1214 by Honored Guest
  • 166 Views
  • 3 replies
  • 0 kudos

Quest 2 Crackling when turned on

My oculus quest 2 started making a crackling sound when ever I turned it on it was very feint and stopped after 10mins of playing and then it went away for about 2 weeks, Today I was playing a game and out of no where the crackling popping sound was ...

Friend refferal code 25% off

Hi, so I just got my quest 2 recently and wanted to buy blade and scorchey and beat saber. So I asked my friend to send me a refferal code link to get 25% off and I clicked on it and all it does is show this I clicked on it and it still doesn't work ...

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Resolved! Quest 2 will not connect via air link

Recently i tried connecting to my pc via air link. The Quest detects my pc under "Available PCs", but says not connected and the option to Launch is greyed out and won't do anything. Connecting via a link cable works perfectly. I have been able to co...

Orav by Honored Guest
  • 185 Views
  • 3 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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