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Appealing.
Hello Meta, I’ve been appealing for over a week and it just says that it’ll take over a day to get my account back. I can’t even log into my other account for school group chats and now I am stuck. I am also a photographer and a musician who makes mo...
Unity Orientation in Meta Quest 2
I have connected my meta quest 2 to unity , is there a way that i can get a landscape view instead of portrait?
Resolved! My Meta Quest 3 controller refuses to wake up
I've left my headset unused for about two months and today I wanted to use it. I turn it on and I find that for absolutely no reason, my right controller has stopped working. I've tried replacing the battery and while it seems that the controller IS ...
I can't receive a verification code
I am in China. Earlier this year, I found that my Meta account required a verification code to log in, but I couldn't receive it. I tried to wait for a month and tried again and again. This account is not bound to a device and I can't seek manual hel...
Because I set up 2fa and I can't receive the verification code, I can't log in normally
I can receive the verification code via email and ask the administrator for help.Just let me log in ,and i will turn off the 2fa or change to another verification method.plshttps://communityforums.atmeta.com/t5/Get-Help/I-can-t-receive-a-verificatio...
MY FACEBOOK WAS HACKED THAT I DON'T EVEN USE!
so my facebook was hacked and the lanuage was changed to chinese on the emails so I was unable to get back in my account. The email was hacked and stolen unabe to retrieve. My phone number still the same. The facebook account doen't give you ANY real...
Facebook Account disable
Does anyone know how to get in touch with someone who can help me with my Facebook account. I have been hacked and would like to resolve this issue.
Controller battery positive socket snapped teeth
I hardly used my quest 3 in 18 months. Now the right battery goes from 100% to 0% in 2-4 mins.When I tried new batteries the socket fell out, positive end over spring, with broken plastic teeth. Not sure if issues are related.Now I am asked to pay £5...
Disable physical space feature problem Meta quest 3?
When I disable the physical space feature and record screen , cast to PC , result video only shows 3d models , environment , real world show blackness. Is there a way to work around this?
Payments Disabled due to unusual activity. Oculus Support can't help.
I'm getting this error:"We've notice unusual payment activity on your account and for your security, payments have been disabled. Please contact support for assistance."I opened a ticket stating the error I was receiving and that I would like to unlo...
Oculus Rift HDMI not detected
I recently brought out my Oculus rift so I could use it for my PC and all of a sudden The HDMI comes off as not detected I have no clue why this is ive look all over the internet and havent found any solutions. i have mo clue what to do I dont know w...
Resolved! Lost old account
Hello Team,I recently made a factory reset on my quest 2 and I noticed that I mistakenly created a new account with a different user ID. Then I bound my instagram account into it. I also used my other e-mail address at the beginning by mistake.The e-...
Meta Quest 3 Error
When turning game on. a message comes up saying cooling Fan error and head set over heating
UNDERDOGS VR doesn't show up in my Library
I do not use PCWhen i got the game I noticed it wasn't in my my library no big deal but today I got on and it had a glitch and I couldn't see properly so I was gonna delete and redownload it to see if it would work and then I realized It wasn't on my...
Mouse point is invisible on my PC when using Virtual Desktop
So am stuck on something. Searching online but i have not got anywhere with this.The situation is that my PC is in a different building at home (it is in my summerhouse). I have a decent gigabit LAN, so can connect to my PC over the LAN (the PC is wi...
Can't login because of two factor authentication
I can't login because of two-factor authentication (I no longer have access to the app) and i have no option to select another way to verify my account when I login.I have managed to stay logged in on my personal phone, but I use meta services for wo...
Games not updating
So, I downloaded an early testing version of a game. At first, it showed up as an app on my home screen, but now, I have to go into my "downloads" section. The game has had multiple updates but I can't access the update option in the game.If anyone k...
Purchased Meta Quest 3s on line … can’t get it to connect
Hello! I purchased a meta 3s on line and for some reason it will not connect … is there a way for me to see if it’s locked, stolen or something?I have a two and setup was relatively easy so I don’t know if it something I am doing or what…any suggesti...
[HELP] Accidentally added pattern lock on Quest 3. Remembered combo, but layout weird.
I was being a total idiot messing with the android settings on my quest 3 and accidentally set a swipe lock. Now I’m locked out. Resetting IS NOT A GREAT OPTION FOR ME (but keep reading please).My combo is the attempted one up there but mirrored. Top...
Gorilla Tag kicks me immediately.
I played gtag for a while, and since April of last year I havent been able to play on my account. On my account, the game will load for about 3 seconds then crash. I tried reinstalling again and again, didnt work. Hell, I even factory resetted my hea...
I can't login to my facebook account
Please help. When I try to log in to my facebook account, an option pops up to turn on two factor authentication, when I click on it it returns me to the login window and won't let me log in. I have tried everything. I also tried using my instagram a...
PC steam/ virtual streaming on OUCLUS QUEST 2 audio on & no video in headset? HELP PLEASE!!!
Running Acer Nitro V15 with Ryzen & 7735HS with Raedeon Graphic's. GeForce RTX~4060 . I turn on the streaming app on P.C then run Virtual Desktop on Oculus Quest 2 and i can see and hear perfectly but as soon as I run VTOL VR on Steam it goes black s...
VR metacam quest keeps stopping message
Hi, my son is getting a message on his meta Quest 3 saying 'VR metacam quest keeps stopping' message with the option to close app or app info. No matter which he choses the screen goes grey and it shuts down. On a few occasions the message: com.oculu...
My Quest 3 controllers use up batteries when not in use
My Quest 3 controllers drain the battery when they're just sitting in a drawer not being used.
Getting access to company facebook page and instagram account
Hi! i know this is off topic for the forum, but i didnt know where else to go. I couldnt find the proper help in the Meta helpcenter I recently started working freelance for a company to help them with marketing and social media. Unfortunately, non o...
WALLET RESTRICTION
Hi guys/girls For no apparent reason my wallet has been restricted on the meta quest 3s. I was happily buying games with no issues beforehand and suddenly that changed a little over a week ago ! I’ve gone through the process of verifying myself throu...
V77 menu in passthrough can't be moved closer
Hello there, the V77 changed everything, pretty cool but the hand interaction with the menu is still broken.The new interface is too far from our face to be touched and cannot be moved closer while in passthrough.So full hand and passthrough users ar...
Resolved! Passthrough Virtual Environment on Oculus Link Home
Hi, Is there a way to use Passthrough virtual environment inside Link home? That I can easily see my mouse and keyboard while working with Link's Virtual Desktop (not the app but the one on Oculus Link menu). Many thanks,
Why is passthrough also disabled when physical space features are disabled?
In the case where you need to disable the guardian, you are more likely to need to use passthrough. Otherwise you are forced to lift the headset to orient yourself or do anything that you could have simply used passthrough for. Automatically disablin...
PCとの接続時にて不具合が発生。
メタクエスト３とPCLinkを有線でリンクさせた際にいくつかの不具合が生じます。①pc側のメタクエストアプリケーションとメタクエスト３を接続させたときに、メタクエスト３側では「メタクエストのロゴ」と「黒い画面」になり画面が動かなくなる。② ①の状態になった際メタクエストのロゴボタンを長押しすることで不具合を報告する画面に移行し元に戻りますが、その後PCと再接続しようとすると何度も元の画面に戻されてしまいます。③PC側でですが、メタクエストのアプリケーションをいったん閉じようとするとかなりの遅延が...
