Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I'm not sure if I messed up somewhere but this is my first time with a Quest headset and I accepted the referral code and set up my headset but didn't get the credit. I had an original Oculus Rift I bought years ago so I did have a Meta account. Is i...
I have set up an account for Meta Quest 2 and bought two headsets. One for me and one for my daughter, I assumed we would be able to buy games and both able to play them under one main account and another subsidiary? Is that possible ?
Was prompted to migrate my old Facebook occulus account to a new Meta account today in anticipation of buying the new quest 3. Was able to set a new password but somewhere around the 2FA process the page returned an error. Now whenever I try to log i...
i have purchased two games and neither one will download to my headset meta quest two. i have two vr headsets on my Meta quest app and neither one is loading the games i purchased
I upgraded from the quest 2 to the 3. In the quest 2 we are able to move around in the home environment. Move to different places in the environment. the floor would have circles that would light up and can move to those positions. I can not get that...
I am new to the Meta quest 3.So I just create the account and apply the referral code and set up the device.But I don't see credit coming to the account after setting up the device. Can you help on this? Thanks
Hey,My friend and I bought MQ3 at the same time but we forgot to send the referral link to one another. Unfortunately, we activated the devices. Is there any way that we can still get the discount from the referral? If there is, can you please explai...
I've run into what seems a game-breaking bug. This is where I am in the game (SPOILERS AHEAD!!):I've just collected the final piece of the Sun-Stone and have returned to Horus, who instructed me to see Ptah the smith who will craft it into one piece....
I purchased a link cable today for the purpose of playing my favorite games on PCVR. My PC and my Quest 2 connect fine, but when I go into Quest Link and hit "launch" I merely load for a few seconds before crashing. If anyone knows how to fix this th...
Same thing happen to me. I have contacted the KS Atty General Consumer Affairs Division. META said my product was delivered, it was NOT. META gave ne a DHL Tracking Number, it was NOT a real number. My order does not even show up on my META Order Pag...
Hello,I have just bought Quest 3. I have Samsung Book 3 Ultra, RTX 4070, i9 13900H, 32 gig ddr5 ram with 3 Tb SSD.I tried to connect quest 3 with my laptop buy all the time i get this message "Graphic Card is Not Compatible with rift software".It is ...
As the title states I had bought three games earlier with the deal they were offering but when I check my email receipt instead of being the $34.24 that they stated in checkout it was $44.98.
My son got an email saying that we need to provide some account details or his account will be suspended. It ask me( his mother ) to make an account if he was between 10-12. Said something about paying a 1$ that would b refunded back after 5-7day...
Has anyone had any luck redeeming a 16-digit gift card? I was on WhatsApp support for over an hour today with no success. I’m fearful my $50 has been wasted.
Hi guys i need an answer please if i buy a battery strap of aubika or bobovr will it hurt the device or not?And whats the maximum capability of wats i can charge the quest 3 with 20 45w?
If I buy a new left hand controller how long will it take for it to come to my house? Do you think it will come the same week? That’s pretty much what I’m asking.
I received a Quest 3 as a gift that was purchased in the US, but I reside in Australia. I had problems with the elite strap with battery and managed to get a replacement shipped to me today without much issue.But now I'm trying to get a replacement f...
I just upgraded to a new PC which has Win 11 as OS, RTX 4090 GPU and I still own the original Oculus Rift (not the Rift S) + 2 motion controllers. I have been trying to install the Oculus Rift on my new computer, but each time I try to set up the hea...
Child Account (Age 10)So apparently on a child account META has locked so many things as to force you to use Support in order to use some features of the Quest. For example buying games. So META completely removes some games from the store, the name,...
We’re trying to pair second and third iOS devices to a Q3 using supervised meta accounts. I have setup meta accounts as two supervised (s1, s2) accounts and all 3 accounts (admin, S1, S2) are setup on one headset (Q3). However only the admin account ...
My meta quest 2 arrived at my door last year in the early fall. I couldn’t use it for a month because of a small pairing issue. I can’t setup my device because I can’t pair, rendering the headset useless. NOTHING worked, even factory resetting it did...
Here's a few tips for charging your Meta Quest headset
Hi,After being badgered into the world of VR for this christmas I now find myself with two headsets for 2 kids. One used oculus -2 a new MQ-2 (in case it makes a difference).Both unpaired for now, no data on the used one.My thought was to have a pare...
so since a few days my oculus software always says it cant reach Oculus-Service.I tired multiple reinstallations with the 2018 patch and countles repairing the software but with no luck of it working. I also waited 24hrs and yet still not working. An...
I just recently updated to v60 and now my Quest 2 constantly drops my home wifi. It will connect on start up and then 30 seconds later it won’t load the store or anything internet related. I’ve tried both my 2.4 and 5Ghz with the same issue. Also fac...
Smash Hit was one of the most popular titles for Gear VR and Oculus Go. See on Oculus Store: HEREIt had a very highly addictive and interactive gameplay with amazing visuals and immersive soundtrack. People who have tried this on Gear VR & Oculus Go ...
I’m trying to share Lego Bricktales with a child account. App sharing is enabled on the owner account. From the child account, I launched the app and it prompted me to request access. I did and received the request on my phone. I approved the request...
is there a phone number a person can call for help with the account?
My Quest 2 was recently stolen along with practically everything I own. I contacted support assuming there was a way to track my stolen device and that they would more than happy to help me recover it. Boy was I wrong! They’re only suggestion was to ...
I am trying to build my VR (Quest 2) library by adding Steam VR games. Unfortunately, these games require a USB cable or 'air link' to run. I prefer the cable, so I bought a good quality - active - USB 3.x cable to connect my Quest 2 to my Windows 11...
