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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
[FIXED] Quest 2 PC Link Black Screen (But Audio and Desktop Mirror work)
My equipment:HP Omen 15 Laptop (Ryzen 5 4600h, GTX 1660 Ti, 16gb RAM)Oculus Quest 2Included Charging Cable as a Link Cable (I am aware that it is a USB 2.0 connection -- I'm only testing at the moment)Here's what's functioning:Upon confirming that I ...
Resolved! "Oculus" account being threatened with deletion even though I migrated to a Meta account
I believe I migrated my Oculus account to a Meta account last year. Meta has recently sent me emails about my Oculus account being scheduled for deletion on the 29th of March, the reason being I haven't migrated to a Meta account? I'd like to know if...
Shellenv keeps stopping
Hello. I am having Thai ongoing issue that says “Shellenv keeps stopping” I can not seem to resolve this issue. Any advice on how to fix this?
Resolved! Delete Avatar!!
I can see many people have tried to get you to allow deletion of Avatars. I will now add my voice. It is crazy that you get one go only and then it’s locked. I want to change the whole body shape, not just the subtle differences. please update his AS...
Quest 3 switches off when used in dark and lying down
My brand new quest 3 keeps powering down after sometime in the dark whilst lying down. Its really strange and its not on any specific app or game. Should i return it for a replacement?
PS4 DualShock controller does not connect on my Quest 3
While pairing my Quest 3 with my DualShock 4 controller it is shown as "wireless controller" (would expect it's shown as "dualshock wireless controller") and i can pair and connect it successfully.... but the problem is that it only stays connected f...
Resolved! my oculus hang up its gone
hello i would like to report a bug when i call a friend there is no hang up the red one rhrevis no hang up app or call can you pliz fix my oculus quest 2 thank you ☺️
Quest 2 PC Link and Air Link stutter
Before anything here are my Laptop specsModel: Acer Predator PH315-51CPU: Intel Core i5-8300HGPU: NVIDIA GTX 1060 6GBStorage: Samsung 970 Evo NVMe PCIe M.2 1TBSamsung 870 EVO 1TBMemory: Kingston HX426S15IB/16 2x16GB (32GB total)Whenever I connect to ...
I’ve spent thousands on games. Account hacked. Can’t reset password. No support. What do I do?
My email address was changed and I’m not receiving the SMS code to reset my password. I have no way to log into my actual account to play the games I’ve spent a lot of real money on. How can there really be no support at all?! How can consumers have ...
oculus quest 3 wants a code to launch
when my online friend's launches his quest 3 he says that he needs a code to access his headset. this has never happened to me or him and we dont know if its talking about the pin or the pairing code please help use we really really cant factory rese...
Resolved! Asgard's Wrath 2 Save Gone
Hi,My 15ish hour save game just disappeared. I accidentally 100% filled up my quest 3 (recorded video, games etc), the OS started crashing and I had to use sidequest to delete my videos. After that everything was fine except when I booted up AW2, the...
Oculus AirLink games not loading
When I open Airlink everything works fine when I load any game that isn't on the Oculus Client but when I load one of my games that I own on the library it opens on my desktop but it wont go into the VR mode and goes black on my desktop screen after ...
Resolved! Assistance Needed: Unable to Receive Verification Code
I am reaching out regarding an issue I'm experiencing with my Oculus Quest 2.I'm encountering difficulties while attempting to connect to my account due to not receiving the verification code on my mobile device. Despite ensuring that the number is c...
Left controller not working Meta Quest 2
Whenever I use to joystick for the left-handed controller for my Meta Quest 2 (256GB), I get moved in many different directions even when I am not moving it. There is a constant glitch. I have tried replacing the batteries, resetting the controllers,...
Meta is associated with an email address I can't access
I haven't used my oculus in several months. I recall sometime not too long ago being prompted to create a meta account. I was not paying attention at the time, and the new account apparently used a very old email address that was previously associate...
Lost 2FA
I created my account a a year back and since then I changed phone so I can't connect anymore. It wasn't a problem before because i was still connected to my oculus but now I got disconnected so I can't play my games anymore.Please help
Can't set up RMA'd Quest 2. Doesn't detect controllers or pair with Android
I sent off a broken Quest 2 on Tuesday, and the refurbished replacement arrived on Saturday. That's pretty great service!But now I'm stuck. The Q2 gets to the "remove the tabs from your controllers" screen - but won't detect my controllers.I've tried...
Headset is already linked to a meta account
I've Paired my oculus with no problem but after 3 hours the headset unpaired its self from the meta app so like any other person I re-paired it but instead it said headset is already linked to a meta account I've tried factory resetting my quest it w...
Resolved! while flying in vr often my screen goes to desktop and I have to click sim to bring it back to vr
while flying in vr often my screen goes to desktop and I have to click the sim to bring it back to vr. VR isn't crashing, it just jumps to desktop and I lose the controls, after I switch to desktop I can click back on the sim I am flying and all is w...
Resolved! Casting 3 headsets in the same time
Hello everyone,I would like to know one thing before buying 3 Headsets. If I have 3 Quest 3 headsets with the same administrator account on each headset, is it possible to cast the 3 headsets simultaneously on 3 different mobile devices if the 3 mobi...
Friends headset has lines appearing
My friends headset has lines appearing on it, they seem to be different colors, restarting does nothing, they are growing in numbers, started out with 4 and there is 14 now, any suggestions? Is his headset permanently damaged?
Resolved! Touch Controller Killing Life of Battery in a DAY!!
Ok my right hand Touch Controller suddenly started draining the full life out of brand new AA Alkaline batteries in less than 24 hours. Package of Batteries recently purchased and still a long way from reaching shelf life. Have replaced with Energize...
Airlink jerks without a game being started! 6E 6Ghz Router only for Quest 3 using
Hello everyone,since the last updates this month felt 10 updates it jerks again in the Quest 3 connected via Airlinkalready without starting any app or Game... it makes playing working impossible.... With virtual desctop (VD) and Steam VR games run w...
Resolved! Oculus Rift S has gone green
Hello, I have just restarting playing VR after about a month break and now everything is green in color. I have updated my drivers, reseat the rift S, and reseat the display cable connected to the headset. I don't know what else to try. Thanks in adv...
Remove Two Factor
Im using several Quest devices that I switch from often. I sometimes to screen cast from the mobile app and will log in and out off account to switch to the device I'm using, When switching accounts on mobile, it always requests two-factor. id like t...
Add-In Purchase Not Showing
I bought Walkabout Mini Golf: Alfheim - Land of the Elves for Walkabout Golf.I received the receipt in my email but I can't find it in my purchase history nor is it showing IN the app itself.Please advise!
My account
I haven't used my Oculus in awhile. Now it won't let me logg in or play any of my games. It keep showing me this code I need to logg into my Facebook email and I don't know where that's at. I go to the web site and it's asking for a work email and I ...
Quest Link stuck on 3 dots then it closes
when i start quest link it is stuck on 3 dots then it closes after 1-8 seconds when i tried going with airlink it worked normally but when i try with quest link it doesnt work at all i tried everything and it still doesnt work
Resolved! Other apps install, Ghostbusters won't.
I purchased the Ghostbusters game, and it shows in my purchase history, however it is not in my library and won't download. Where the button would normally be in the store to purchase or download a game, it's just a spinning blue circle. I restarted ...
Resolved! Cant remove old headset from my devices
Its an old meta quest 2 i returned after factory reset etc a long time ago When I attempt to do the remote wipe as in though the Web I eventually get to the stage of where it says in red and I quote "An operation was requested for an unknown or inacc...
