Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I recently bought Star Wars: Tales from the Galaxy's Edge on the oculus website but they aren't showing up in my library on the desktop app nor on my computer, the only place I can see it is in the orders tab on the website. Is there any way for me t...
My quest speakers are working fine with all my other apps and games. Have tried restarting but doesn't help. Zero sound coming from the game since I updated it! Many others also seem to be having the same problem!! Hoping they are working on a fix no...
I created a burner facebook account when I bought my Oculus quest in 2020 when it required a facebook account.Somehow I now have a separate Meta account. I would like to delete the Facebook account to simplify things.Can I delete the facebook account...
I am trying to download a new game. I am being asked for a pin that I have never set up and when clicking forgotten pin the reset email does not come to my email address. I have checked the spam and junk mail folders. Can you please let me know how t...
Hello,I have 2 issues1. I had a RIFT and I want to remove from the APP but I don't find any way to do it. I didn't have anymore the headset and it didn't exist in my web account. 2. I had a Quest 1 and I do the reinitialize option in the APP, it does...
I can't get my Meta Quest 2 to pair, I have read all the other conversations about it and tried all those ways still with no avail. I have restart both mobile device and headset, deleting app - re downloading app, I can't factory reset on the headset...
Anyone having issues with meta support? My vr headset came defective and I couldn’t return it to where I bought it because the box was open and ripped a little they said. Meta said I can replace it through them and they sent me a broken link they hav...
So my 2 nephews have a shared oculus account, shared email & facebook accounts & 2 oculus head sets. My son has his own accounts & vr head set. When they try to play together only 1 of my newphews can join at 1 time. Is there a way all 3 of them can ...
I have played enough with the First Encounters app that came with Meta Quest 3 from the start, so when I try to uninstall that app, I can't. Specifically, I go to "Settings" then "Storage", press the three dots to the right of First Encounters and pr...
I know I’m one of the few who have been able to install the Asgards game and have just purchased Medal of Honour only to find that I can’t download this game because there isn’t enough storage space on my headset. This seems crazy that you can’t have...
I just need help please I'm worried
I just started using the D link air bridge Monday and for the first few days it worked fine. I tried to use it today and I could not connect to the air bridge. The quest 2 attempted to connect and failed with no message. I went to the oculus app and ...
We initially bought a quest 3 to try it out and my partner and I enjoyed it. We bought some games that she would like, but now we bought another quest 3 so she can play at the same time. I have games on my quest 3 that I would like to transfer to her...
Hi, This is my second time posting this message - my first message was marked as spam for some reason. (https://communityforums.atmeta.com/t5/Get-Help/Unable-to-redeem-eGift-card/m-p/1126688) Therefore, I as posting it again... I received a gift of a...
Seriously. Quest 2 sucks. It hurts my head no matter how I wear it.I've scoured the internet and the only "solutions" involve spending more money, which I shouldn't have to do; the base unit should be comfortable right out of the box. The problem is ...
I literally am in awe that I was recommended BY META to buy a chromecast for casting, and in the same month the feature was removed. You removed the ability to see my phone notifications, you removed chromecasting, it's like you got the money and the...
The Black Friday promotion in November 2023 (Meta Quest 2) stated that customers would receive a £50 (or $50) Meta Store credit on activation of their headset. This offer was an incentive to buy directly from the Meta Store.Not only has this credit o...
When I bought the Quest 3 earlier today, the offer stated I get 6 months premium with the purchase of my 128gb quest. Now the website changed to say only 512gb Quest 3 purchases get the 6 months premium account. Do I still get it despite this? I unde...
I need help when i turn my meta quest 2 on I don't see the home i see a grey screen then after a while it turns off and i turn it back on and its still a grey screen (nothing but a grey screen) (NEED HELP PLZ)
This question was asked by someone else, but I’m asking again because original answer did not help me. I got to the part where DM gives me the cosmic projector and tells me to use it, and then the game will not progress. I followed all the instructio...
So, I have multiple quests (more than 4) and some older Go's. I'd like to set them all up on separate accounts so that they can play against each other on multiplayer games. Problem is when I do the Oculus setup it logs me into the account that's on ...
Hello would it be possible to add an update to make the gpu 3050 TI for laptops, compatible with oculuslink? Is there hope?
Ive currently purchased 2n gen oculus quests (2) . At initial start up its requesting i log into and use my organizations email to set up . What organization? What is it talking about ? Meta is not helping , ive been going through this since Christma...
Hey, I have an account and an account for my kid. I want to purchase 3 games for him but when I try to purchase it after I approve it on his device it just says request sent (after approval) can I purchase it on my device and link it to him or how ca...
HelloI've been trying to buy quest 2 for almost a month now, my orders get cancelled every time. I even made PayPal account (as support advised me) yet there's still a problem and now my money is locked (for another 20 days), christmas is around a co...
When I turn on my oculus 2 it comes up to a screen with the meta M flashing blue as it powers up. After a few seconds my device powers down and then reboots. It then gets stuck in this cycle of powering itself on and off until I hold the power button...
i cant change my child's birthday in the account. it just says it cant update that info at the moment? They cant request friends or accept request. i want to approve them but it wont let me approve friends in a child's account. its completely locked....
When following the link to redeem the asgard's wrath 2, I don't get a redeem button after I log to the store. I only get the share option, and no redeem button. What are the right steps to redeem it? Thanks.
About last month I started giving people my app referral links and the first 4 referrals worked great but since then I had at least 13 referrals that got stuck at "Referral accepted" stage and then they disappear after a week.I know it's possible tha...
