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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102551 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Yet another PCVR micro stutter issue

I'm finally resorting to the forums. In any PCVR on my Quest 2, about every 5-15 seconds I get a jarring stutter. This happens in any game such as flight sims (DCS/MSFS) and Subnautica etc. Even in the Oculus link page before I load up a game I can d...

JohnnyBon by Honored Guest
  • 883 Views
  • 3 replies
  • 2 kudos

Resolved! Real Name Account Set up

Hi.I set up my Metaquest2 last night and had to go through the account set up stuff. As always a raced through it and got my friend to deasl with teh app while I was wearing the headset.My username, real name, etc are now a bit random. I can live wit...

Resolved! Is Tridef 3D still available to buy?

When I try to get Tridef 3D it keeps telling me the shop is unavailable and try again later if I try to buy it? It won't let me activate the free 14 day trial either because it says unable to connect to activation sever? So is the server just down or...

Fazz by Honored Visionary
  • 18359 Views
  • 7 replies
  • 0 kudos

Can't reset PIN

This is **bleep**ing bull **bleep** that you are **bleep**ing thinking this is funny. I have reset my mother **bleep**ing code 43 times and get this **bleep** my oculus has a **bleep**ing pin to open it and I have spent over 500$ just on the games so...

Meta store support has been no help

I don’t even know where to start with this. Around March 19 I filed a claim for my warranty, I purchased the warranty plus. I was approved, and made the terrible mistake to ask them about advanced replacement. I was approved for advanced replacement,...

Resolved! Wallet problem

I got gift cards so I can purchase the ray band glasses but there was nowhere to add the gift cards online. I downloaded the app like it said do but you cannot buy them from the app. How do I use my gift cards to purchase them

Right Touch Pro controller refuses to track

After about 4 months of owning a Quest Pro, I started to get thumbstick issues. It jumps around a lot and will drift often. (stupidly) I took the controller apart, although I did not move, touch, disconnect, or otherwise tamper with anything besides ...

Resolved! No display in right eye

Yesterday i was doing excercises in quest and i noticed that sometimes screen blinked and screeen brightness was changing (blinking). I thought maybe is overheated or its low battery. So I charges headset and had again normal brightness and screen on...

Cant update

After factory reset I get can't pair update and it never IUpdates

MarcSki by Honored Guest
  • 391 Views
  • 2 replies
  • 0 kudos

Oculus Quest 2 showing poor network performance after V54

We make a shared space multiplayer game that runs standalone on the Quest 2. The games are hosted on a laptop plugged directly into the router that the headsets are connected to. Up until now, when we see the players start to stutter or "rubber band"...

Authenticator is broken…

Recently I added a 2FA to my other oculus account. After a while the 2FA app I was using got taken off the AppStore… it left my account permanently disabled from logging into anything, I can’t login to the quest app because it just asks me to use the...

scar42a1 by Honored Guest
  • 406 Views
  • 1 replies
  • 0 kudos

Resolved! Les Mills Body Combat : Cannot share app

Hello there !I have a problem with Les Mills Body Combat : when I try to install it on my wife Meta account, it gets stuck at "Installing" (for literally hours).Then, if I try to run it (either from my Meta Account or her Meta account if the app is c...

account on mute

to whom it may concern my accont got flagged for someone saying racist redrict and me asking them to stop so the had me muted I feel like I need justice

Y Button not working

So, lets start off at the beginning of this madness. I was getting mad about my stick drift like a month ago, and I thought it was a good idea to use a Lense cleaner to fix my drift, since nothing worked. The blowing didn't, and of course every free ...

Resolved! Controller Out of warranty problems

So i had basically ordered a controller 2-3 weeks ago. whenever i order the process seemed simple. Whenever my old controller shipped to them they told me a day later to update my payment, i do and it charges my card but it kept my package on hold. T...

Meta Quest 2 Pairing to phone app

I have been on forums all week trying to resolve this pairing issue with App to Quest. My son had an app that kept crashing the headset recently. The repair, of course, is a restore to factory settings. Once I did this, it asked me to implement the h...

Weird sleep/loading issue I can't seem to fix

Hello! I wondered if somebody here might be able to give me some assistance with something I just can't seem to fix. After the V64 update. I've noticed that, especially in virtual desktop, when I move the headset on my face or adjust it the headset g...

Y.umeko by Honored Guest
  • 467 Views
  • 2 replies
  • 0 kudos

Resolved! Vr games on oculus suck

I keep refunding be games because the games are bad and the people who play it for bad for example Pavalov (at the time i didn’t know their was custom game modes) The community is complete sociopaths that have more than 100 chromos ( I bought contrac...

Low Vision Accessibility for Oculus Dashboards & Home

Hello. I am both an Oculus Rift and Quest owner, and believe it or not, I am also legally blind. I have enough vision to play many mainstream games, including some VR titles. However, there are a few accessibility problems I encounter while in VR, es...

BGFH by Protege
  • 7199 Views
  • 12 replies
  • 17 kudos

Meta quest 3 - jack input (mic)

Hello, Is inability to use headset with mic via jack port a hardware limitation or a software one? It would be greate to be able to use IEM and custom microphone natively with jack port instead of via pc.

Pawnu by Explorer
  • 3872 Views
  • 8 replies
  • 0 kudos

Resolved! How do I use App Sharing?

Ok so say I want to share ,y games with my adult kids and they want to share there games with me how would we do that

Haven't received referral bonus

Hello I bought a quest 3 a week ago and shared the link so my lad could get the bonus and myself but still haven't received anything , how long does it normally take ?

Snapshot VR - Not creating rooms

Hi, I have recently borrowed a quest 1 and I’m trying to run snapshot vr. It has installed and opens fine. I have logged into my account but I’m unable to create a room or see any other rooms to join.has anyone come across this problem?

WBrookie by Honored Guest
  • 760 Views
  • 5 replies
  • 0 kudos

Meta horizon worlds

The new recent update has completely took an enjoyable experience into something that's totally not worth it everything and everybody are glitched, other avatars are just gray blobs or their name tags or stretched to the entire world you can read the...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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