Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Casting from Google Pixel 7 pro
I have been trying to cast to my phone and it will not let me. Every time I try it attempts the cast and then closes it back to the main screen. I tried on my sister's iPad and it worked. But I cannot do it from my own phone. I restarted the phone, q...
problème installation du casque
Bonjour je viens d'acheter un casque quest s3 128 mb chez Amazon, je les reçu aujourd'hui et j'ai un problème sa fait 5 heure que je regarde sur le net Tout et rien chez vue que le quest 2 avais aussi u le problème j'explique mon problème voilà je l ...
Meta quest link software starts with PC after update
Recent;y, there was a PC update on the app (version 71.0.0.238.524) and since then the app always starts when I boot my PC. Not seeing anywhere in the PC app settings where I can turn that off.Any ideas? It never use to start with Windows before the ...
can i use meta cash to get zenni q3 presciption lenses
hi i have cash in my meta account still after buying apps/game i would like to know if i can use it to buy zenni prescrption lenses for my quest 3 to buy then i can use meta own link to purchase them but cant find any info if i can use meta cash to b...
Help with my Account
Need help with my account
Quest 3 tracking lost loop
Hey meta! i have a problem with my quest 3 when in MR mixed reality my screen in black and there is a warning that all tracking is lost this has happened multiple times i have tried factory reset and clearing boundaries plus reseting it nothing has w...
Resolved! Elite Dangerous Odyssey not launching in VR
Complicated story. Effectively I can no longer play Elite Dangerous in VR unless I use my original Horizons install. Since I upgraded Elite Dangerous: Horizons to Elite Dangerous: Odyssey I now have 3 instances of Elite Dangerous showing in my Oculus...
Cloud Backups
Hi Oculus, is there a way to manually save a cloud backup for a game. The last time my game got backed up to the cloud was on the 20th. I plan to do a factory reset and dont wanna lose some game data. If there is a way to manually back up game data i...
Request to Update Email Address
I can no longer use the email address I registered with and would like to change it. When I try to change my email address, the verification code is sent to my current registered email, which I can no longer access. Is there a way to contact you dire...
360 video is completely unwatchable?
The below images are from the official 360 Meta Sabrina Carpenter Concert video within the Quest 3 launcher. I watched this yesterday on the Quest 2 and the position was perfect, but on the Quest 3 the POV is absolutely awful... I can't find any sett...
Sharing now I have the quest 3 so my wife will have the quest 2
Hi all I have had the quest 2 since launch. Love it. Yesterday I bought the Quest 3, so my wife could play with me on the 2. I booted the 3 and added my account, set it up as main headset and hit share. Then in the quest 2 I went to add my wife's new...
Resolved! Oculus Link Constantly Glitching
So I haven’t played link on my Quest 2 for about a month and when I tried to go on it again I was greeted with all the graphics constantly glitching all over the place. On the monitor display everything runs very smooth but in the headset the visuals...
Oculus Developer Hub not authorizing my quest 1
ODH says connection of my quest 1 was successful, but it's not authorizing my headset in order for me to begin development with it.... enabled developer mode in the IOS Appseen developer settings in hubset up new device in ODHfound my device by detec...
Resolved! Asgard's Wrath 2 Problem. Stuck with T-Pose
Hey, I have a problem with my godly character in Asgard's Wrath 2. It's stuck in t-pose. I can't walk, i can only turn around. It's standing in one place and i can even look inside character. This only applies to godly form, so in maps like inbewteen...
beat saber infinite loading screen
i entered beat saber and was in the loading screen where it showed the beatsaber logo stayed in that loading for 5 min then got a message that said beat saber crashed I rejoined same thing stuck in loading screen uninstalled the game restarted my vr ...
Oculus 2 won’t pair after factory reset
Hello all!I bought a lightly used oculus like 6 months ago and never took it out of the box. I finally had time and family in town. I downloaded the app and at first I had the controllers and everything up to safety done but then it froze on updates…...
Meta Quest 2 Error
Yo, ive been trying to play gorilla tag on pcvr with quest link, but when i launch it, the game shows up on my pc monitor but not my oculus. can anybody help? also, my quest link software has an error at the top that says "your system's graphics card...
Quest 3 right eye screen has a glitch, making games unplayable
I was playing some A Township Tale earlier today, when, suddenly I got this weird effect. IDK what to call it. Onion skinning and ghosting came to mind at first, but it's since degenerated into a glitchy mess. I restarted my headset multiple times, p...
Can't get past the parent log on screen, it'sasking tomenter an 8 digit code... which i do then noth
JULY 2024 THE HEADSET first displayed a message to allow further access the parent must enter an 8 digit code, long story and months of contact meta customer service- joke- no service received... being told a number of times a special team are review...
Meta Quest Link PC Game Download Issues
I recently lost a hard drive, and am trying to download and install some of my purchased games on a new drive. Specifically I have been trying Asgard's Wrath and Saints and Sinners 2. The download starts on each game and then randomly stops with no m...
Oculus setup crash loop
So whenever i try running the oculus setup on my pc it crashes as soon as it opens i have tried everything yet it doesn't help i will put the setup log below. p.s i cant put all of it since theres a huge part of like 16 pages of random letters but il...
Q3 + elite boost strap = 60% after 2.5 hours?!
New Q3 and new Kiwi K4 boost comfort strap. After 2.5h using the Q3 in PCVR mode, 1h fitness game, 1.5h watching movie. I was happy the battery was at 60% until I wondered, why is the battery even below 100% when it is connected to the boost strap?! ...
Meta Quest 3 lock state
(Edit: this post was previously about something else but I changed it) I got a meta quest 3 a few months ago, 2 weeks after it just stopped working. I came to multiple conclusions about what was wrong but I found the right issue, the headset Is locke...
Resolved! Resolved - Unstable wifi coverage with Quest 3 on some Router Brands.
Update January 2024 - full post history below Hi. Let me try to give a quick TLDR summery. Since the launch of the Quest 3, numerous users have encountered difficulties with their Wi-Fi connections related to wireless PCVR. A notable bug affects cert...
Vr Keeps freezing on pc link
When I connect my VR headset to my PC, it keeps freezing and I've timed it multiple times. Gorilla Tag Freezes every 10–15 minutes, Rec room Won't even start, Beat sabour Freezes after 1–2 minutes. My PC is more than powerful enough to run these game...
FNaF help wanted won’t work on quest 2, cloud sync
For a few months on my quest 2 every game I have but help wanted just won’t work. I open it and then it says “cloud sync” then has a loading bar that finishes but then leads to a loading screen with 3 dots that glow, and then it just goes on forever ...
Service stopped in my samsung oculus vr gear
My phone samsung S9+ but the service stopped with vr oculus gear , it shows massage that no server connected , is there any solution to solve it ?
VR keeps jumping back and forth to browser window
Hi,I am using the Metta Quest 2 device and everytime I try to watch a video clip in VR mode it kplays for a few seconds then jumps back to the browser window and kind of stops playing the content and then jumps back to VR window again. So basically i...
Resolved! PLEASE SOMEONE TELL ME HOW TO GETT SUPPORT!!!!!!
I have been trying to get in contact with someone at Meta for months and it is extreamly frustrating!!! The support category is not helpful at all and if you click get support it just brings you to the same page. I need to get in contact with Meta be...
How does the delivery estimate work?
Ordered a Meta Quest 3 last week, it said my estimate was yesterday, it didn't dispatch and did not arrive, checking the order again today and it still says the estimate is for yesterday, when I refresh it sometimes says today but mostly says yesterd...
