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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 36046 Views
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Audio lost after Game / FPS drop

Dear Oculus, and Oculus Friends, I have a Problem with my Oculus Rift S. My PC; NVIDIA GeForce RTX 3070 TIAMD Ryzen 7 3800x32GB Ram Im Using my Headphones over the Cable Input direct over the Rift. After Playing a little bit the Game Lags and the FPS...

Oculus Rift CV1 for Low-End VR gaming (VRChat,RecRoom)

Hi, I just bought an Oculus Rift CV1 and want to use it for low end games, primarily VRChat for the most part. Using a laptop for this and my specs are listed as below.CPU: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz GPU: Nvidia Geforce GTX 1650 Max-Q D...

Twinmotion

Hi, I have an Oculus Quest and I try to create attractive architecturepresentation in VR for my client. Unfortunately, after exporting to Oculus Quest the model isn´t smooth/fluent. I don´t know if a I have a bad computer or if the software isn´t rea...

Mike5u by Level 2
  • 1864 Views
  • 2 replies
  • 0 kudos

Twinmotion controller problems

Hi ! does anyone had issues with the controller on VR Mode ? I'm unable to move inside the scene, I can just move my head around...Thanks a lot

Anonymous by Not applicable
  • 554 Views
  • 2 replies
  • 0 kudos

V37 cant see all the features announced

I am the only one that some of the announced V37 features do not work? Example: updated hand-tracked gesture; and Cannot teleport to different designated areas in home as announced https://forums.oculusvr.com/t5/Announcements-and-Releases/Quest-build...

MRCVR by Level 3
  • 1870 Views
  • 14 replies
  • 4 kudos

Resolved! ADB drivers don't have a download button

on the download site for the ADB drivers there isn't a download button, I can see the instructions for unzipping the file and installing the drivers but there's no button to actually start the drivers.

xSylver by Level 2
  • 3197 Views
  • 4 replies
  • 0 kudos

Oculus bug??

So about 2 months ago, I got on my oculus and decided to play some games, but while I was trying to get to the search bar, an error occurred and brought me to a screen that said retry. No matter what I do it always seems to not work. I've tried reset...

Quest 2 - still can't log on my account and play after 3 weeks

Hi everyone !I'm still affected by the bug that's logged out my facebook account since 3 weeks ago. I had create a "new" account with facebook, thinking that it'll just take back the one existing, but it was not the case.My "old" account, this one, i...

Anonymous by Not applicable
  • 292 Views
  • 1 replies
  • 0 kudos

oculus

i got a oculus for my kid last month and he plugged it into his pc and he tells me it wont connect to the pc and when he puts it on and try's to go into the store it shows "oops nothing is here" i bought it so he could play games with his friends and...

fn.god by Level 2
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to get into account

So I set a unlock pattern but lost the combination for it, and I don’t have the oculus app and can’t pair to the quest since I can’t get into my account, so I’m unable to use my oculus account at all

Vrchat won't install after uninstalled

I had the beta on to see bone physics but when I changed it back to regular live version it wod let me reinstall it it would let me install but then it would say "install vrchat" after I already installed it (I am on live version of vrchat)

Reset pin

I need to reset my pin . I don't remember it . And don't have access to email used

Hand Tracking Grab Release Distance

I've noticed it's difficult to release objects if you grab them far from the origin. What I mean is, (using hand tracking) if you pinch grab an object close to its origin then it's easy to release. But if you grab it from a point farther from its ori...

DXLVR by Level 2
  • 233 Views
  • 0 replies
  • 0 kudos

Oculus Link Sudden Stutter

I was able to run stream with perfect performance this morning and suddenly it's stuttering. I changed nothing in my settings. I've tried restarting my computer and still having issues. Please help. This happens every once and a while and resolves it...

Import not showing

I took an STL and converted it to a GLB file. Placed in the import folder. However all I see when I open it up is a [RED !] What could I be doing wrong?

hadesjw by Level 2
  • 344 Views
  • 1 replies
  • 0 kudos

Doesn't work properly

When I connect my Oculus quest 2 to PC via link cable, it seem everything is ok. But when "Enable Oculus Link" message is prompted and I clicked Enable buttom, loading screen is shown up and nothing further happened. Please let me know if you have so...

Gnian by Level 2
  • 118 Views
  • 1 replies
  • 0 kudos

Alder Lake & Quest 2 FIX NEEDED

The oculus software for the quest 2 Paired with the newer Alder lake CPus Is struggling. The program (oculus) seems to not know what to do, it is being thrown around From E-core to P-core and so on. I have all the latest Drivers installed for everyth...

Transparency

Note that I can see my room while using my system . I reset it to factory settings and , i'm still. Experiencing the same thing . How to correct this . Note this system is four days old.

Controller not connecting

My controller will not connect to the oculus app. The light flashes and vibrates but doesn’t do anything else. It is not the battery. Help:sos_button:

Account Issues

So I was about to play some PokerStars Vr and I turned on my headset, set up the boundary, and connected to the new WiFi because it was somewhere I have never used my oculus quest before. I got on and I went to my apps and nothing was there. I checke...

Resolved! Oculus 2 - Infinite Loop USB Update Mode :(

Hi everyone, sorry if my english have a few mistakes. I'm from Argentina.My Oculus Quest 2 (64Gb) is stuck in a USB Update Mode since Yesterday. I just turned on like always. The device had just one week.I can't do nothing with it, I will detail you ...

My oculus quest 2 doesn´t work with my gaming laptop

I bought an Acer nitro 5 gaming laptop with RTX3080 graphics card and the oculus app doesn't work on the headset with oculuslink not with airlink. I have all the drivers updated and I have done everything that oculus support says but it does not solv...

pr0neng by Level 2
  • 252 Views
  • 1 replies
  • 0 kudos

Oculus Quest 2 Black Screen Laptop Connectivity

I recently bought an Alienware M15 R5 Ryzen Edition. 15.6 FHD 360hz.AM Ryzen 9 5900hx.16gb RAM1 TB SSDGeFore RTX 3070 8gbWindows 11 (also downgraded to windows 10) First of all i also have an alienware R4 and quest 2 works fine with both oculus link ...

Larania by Level 2
  • 338 Views
  • 3 replies
  • 0 kudos

oculus quest 2 not loading

My oculus has been fine for months, I went to turn it on the other day and it is stuck on a loading screen with the logo blinking. I've tired a hard reset and a factory reset. I need help. I've contacted support before and nothing has helped. I don't...

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