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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 33035 Views
  • 89 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Game installation issues

So I have gone through the entire forum and am currently talking to Oculus support but thought maybe you guys can help.For some reason I cant download games on my D drive?My C drive is a small SSD so I dont have enough space for many games on there.B...

Cant install some games using Oculus plataform

Hi everybody Please, i need help with a bug with my Oculus software... I'm trying to download some games but some of them just doenst work, the downlaod stop "Was not possible to install ...." I have C: free space and the other drive (D:) has space t...

Account issues

None of my purchased apps are showing in my library and the browser and oculous tv will not open. there seems to be an issue loading things in the explore section as well

Why Does Meta Suck So Much?

Still can't login Still no Games! Why is it that I was the one that told you guys about he issue. But I'm the last one to get my account back?

Anonymous by Not applicable
  • 382 Views
  • 4 replies
  • 1 kudos

Quest 2 won’t sync recordings

Hello, I recently started recording stuff on my quest 2 and have been trying to sync them with my phone. only problem is that there isn’t an option to sync and it only syncs sometimes.any help would be great. kind regards, Meloncholy

Oculus quest 2 headset sensor issue

I received the Oculus quest 2 yesterday. After turning it on normally and adjusting it to the most comfortable position, I found that the head tilted 3 degrees to the left in VRCHAT, so I had to tilt my head 3 degrees to the right to keep the avatar'...

NANACHl by Level 2
  • 459 Views
  • 2 replies
  • 0 kudos

quest 2 link graphics look grainy

i had just upgraded from rift s to oculus quest 2, and had bought a link cable with 2.2 g, but the graphics look a bit grainy compared to the rift s. i had tried everything I can to make them look decent or better but in no way was I able to make it ...

Account outage e-mail issues

My account was one of the accounts that was effected by the account outage. The system ask me to sign in again and I did and when I did the system used my other email address instead of the one I used for the original account. for Oculus. When I log ...

Anonymous by Not applicable
  • 233 Views
  • 1 replies
  • 0 kudos

RH controller drift

My RH controller has been drifting since i bought Quest 2, 4 weeks ago. I have spoken with customer services who want me to post controller to them so they can check/replace. They also said that if a replacement is sent out this may be a refurbished ...

Applab game problem

I bought a game on applab. and when I bought it, it showed a spinning circle and didn't download. Now everytime I try to see it in the store or download it, it still shows the spinning circle. The game I tryed to buy is called nock. Thank you

Oculus Store App Refund Inquiry

Hello.I bought The Thrill of the Fight from the Oculus Store on 03/05/2022 19:59.And after using the app for 1 hour, I requested a refund (03/05/2022 20:42)I received an email saying that a refund request has been submitted.2022/03/06 18:00 I purchas...

Controller draing

My right controller keeps draining very fast. I've changed the batteries numerous times and I keep getting the same reaction

Resolved! Account Needs Fixing *Update: FIXED*

UPDATE: Account is now working and accessible! Hello @Ryanality . Sorry for the @ but it is important. I use Facebook to log into my account (they are merged) and I have been experiencing the log-in glitch for three days now. I was one of the first o...

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Forgot unlock pattern

I made a pattern then few minutes later I forgot my pin and my device isn't connected to the oculus and I cannot get in.

Mic issues

If youre mic stops working, do a factory reset, by holding the power button and volume down button down at the same time til you see the reboot screen and use the volume buttons to elect factory reset, and press the power button. Yes its starts you o...

Calibrated world guardian (Quest)

Hi, Are there past experiences I could learn from or instructions, or tutorials about calibrating a Quest guardian with a (pre-made) guardian of a real location to play in ? Or having the player create the guardian while holding the headset so they c...

Quest 2 - device won't take a charge anymore

Quest 2 doesn't charge anymore. Have checked the charger and it appears to be working fine, but when plugged into device, the led charging light doesn't illuminate and headset doesn't charge. Has anyone else experienced? Is device completely broken.....

Dunbars by Level 2
  • 154 Views
  • 0 replies
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Oculus quest 2 shuts down without warning

While watching Netflix with oculus when I am doing my Pilates reformer exercise used to be fine for a few weeks. Recently it kept shutting off without warning and I had to restart and reset my boundary again. I gave up trying to do that except that’s...

Windows 10 quest 2 compatible apps?

What are your top 5 pc Oculus apps? What are your top 5 pc Oculus sites? Windows 11 is not ready for Quest 2, not yet sure about Windows 10, what apps and sites are compatible? Currently on App Library strike, for an app icon slide/app icon hide, tha...

Anonymous by Not applicable
  • 333 Views
  • 1 replies
  • 0 kudos

unable to load. Please try again later

My oculus was in a storage unit for like a month. then when i went to play it after getting it back, i couldn't see any of my games, couldn't see my profile, couldn't access the store either. i originally thought that it was my internet so i went and...

xzvsil by Level 2
  • 729 Views
  • 3 replies
  • 2 kudos

Apps won’t load

Every time that I get onto my quest, none of my apps will load, they all just sit there on the spinning wheel screen and whenever I go to the oculus store it says “Oops, try again” or something along those lines, I have already checked and my headset...

Y3bb3r by Level 2
  • 212 Views
  • 0 replies
  • 0 kudos
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