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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 43428 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

New phone and pairint

Hello, I got a new phone.Tell me another answer to pair my Quest with my new phone that is NOT "factory reset your Quest." Because that is completely f**king unacceptable and ridiculous.If I get a new cell phone I have to lose all my progress in all ...

Quest 2 battery drain issues

My quest 2 battery is no longer holding a charge more than 20-30 minutes on a reportedly full charge. Previous to actually identifying this issue, we would notice the battery being half depleted coming off the charger at times. We assumed the charger...

Resolved! My Gift Card Credit Disappeared

Can someone please help? My just over $15 in gift card credit disappeared in the storefront. I went to purchase Synth Riders, and there would have been a $0.06 purchase on my credit card. That was declined due to it being so small I purchase I guess,...

JMariye by Honored Guest
  • 595 Views
  • 3 replies
  • 0 kudos

lagging virtual desktop streamer

Hello. I have a problem with image lag in virtual desktop streamer. Lags always last about 5s (>400ms) and then it stops and starts again after a few minutes. I tried all possible settings, connections and it still does the same thing. It lags the sa...

xpalloy by Honored Guest
  • 948 Views
  • 4 replies
  • 0 kudos

Resolved! Purchase a game again when refund is not complete

I purchased a game (Asgard wrath 2) yesterday at full price. then a friend sent me a ref link, which can give me a 25% off discount. So I sent a refund request and purchased the game again. But then I found the refund request was not complete, and it...

PanYing by Honored Guest
  • 417 Views
  • 2 replies
  • 0 kudos

Resolved! quest3 shared accounts limit

I know there is a limit of 3 additional accounts on the Quest (so a total of 4 accounts).We are a family of 5 people, So how can I share my quest device across my family? Have I to continuously delete and recreate the last account?

Emax79 by Honored Guest
  • 369 Views
  • 1 replies
  • 0 kudos

Asguards Wrath 2 game issue

Asguards wrath 2 won’t open on meta quest 3 or on the app - have tried deleting the app data in setting me but that doesn’t work - any ideas?

T1o2t by Honored Guest
  • 242 Views
  • 0 replies
  • 0 kudos

Bought Game, Didn't appear on library, now it's missing on store?

I just bought Lone Echo for the quest 2 through the headset. I got the email from oculus proving that the purchase has went through, as well as bank statements showing the money taken out of my account as well as an email from paypal also confirm the...

Zybun by Honored Guest
  • 2820 Views
  • 5 replies
  • 0 kudos

Games Deleted ?

Trying to find out why my games are gone when I log in. I haven’t used this account since Dec 2022. Has everything been deleted? If not how do I find them and get everything settled for the upcoming year? I am planning to upgrade if I can recover all...

Resolved! Quest Link Q3 is greyed out

I have everything working. But sometimes I run QL or AL and then it does something strange. Then I try to restart it and the whole button is grey.I have to reboot. Why is this?And then sometimes when starting QL or AL the world goes black. It loads ....

marolious_0-1702097999455.png

Weird ghostly lines in the shape of face pad on screen

Hello.I mostly use my Quest 2 for development so I was shocked to see these ghostly lines that appear to be in the shape of the face pad on screen. I keep this thing out of direct sunlight etc, so I don't think it's damage from that. Is there a way t...

Oculus 3 and it's accessibility

hello i am disabled with the high level paralysis from neck bellow i haven't consider VR but now heard that Oculus Quest pro has eye tracking. can you tell me what can you do only with your eyes. for example is it possible to open youtube to play vid...

No sound through PC in Meta games

I have a Meta Quest 2, and I usually record my gameplay through OBS. When playing a game through SteamVR for example, I can record the audio on OBS as well, but when I try to play a game without opening any 3rd party software, I can get the video fee...

60 dollar credit Meta Quest 3. Missing half

Hello! I purchased meta quest 3, used a gift when registering, where it was indicated that they would give 60 dollars for quest 3, but in the end they only gave 30, what could be the problem?

TuMbI4 by Honored Guest
  • 396 Views
  • 1 replies
  • 0 kudos

How to escalate support call?

Hey everyone. I have had login issues from the time I purchased my Oculus and have spent hours with support explaining the same thing. A few months back got approved for RMA due to screen issues but never received return instructions. I am now out of...

Cannot find where my pin information is.

I have searched through all the menus of the Meta Quest app, Facebook, the website all across my accounts that are linked to the one I'm using, did the whole procedure for trying to get my pin reset, but to no avail. I can't seem to find out what my ...

Resolved! Can I transfer games

Hi, so I haven’t used my Oculus very much at all, it was bought for me, but I am not a gamer, and it gives me headaches. I was thinking about giving it to a relative, but how do I do this and let them have the games I have purchased for it. I don’t w...

aintaho by Honored Guest
  • 304 Views
  • 1 replies
  • 0 kudos

My rift s displayport disconnects everytime

so I have a Problem. when I try to use my Rift S Usb 3.0 works but when i plug in my display port cable it connects for a second and then disconnects when i try it many times it works for 5 mins then comes a Static sound and it disconnects and same p...

Meta Quest 2 not pairing

Just opened my meta quest 2, controllers are not pairing and I’m stuck on the white opening screen with the image showing the slips being pulled from the controller. I tried connecting through the Oculus app and no luck. Does anyone have solutions? I...

Antrillo by Honored Guest
  • 511 Views
  • 4 replies
  • 1 kudos

“Tracking lost” and won’t connect controllers

I’ve had my quest 2 for a while now and I tried to play it today and I was met with a tracking lost error. My controllers also keep buzzing and won’t connect to the headset. There’s nothing I can to get it to work and I saw on a different forum that ...

Quest 3 mic + link sounds awful

Is anyone else having microphone issues exclusively when they use the Quest 3 linked to your PC through a cable?Here is exactly what's going on- In standalone mode, the microphone works great and doesn't really have too many problems- In link/PCVR mo...

im having quest link problems

i try connecting my headset with my pc by using a usb c cable but my pc doesnt want to find the vr headset i tried a lot of methods but nothing works please help me

linda2350 by Honored Guest
  • 211 Views
  • 1 replies
  • 0 kudos

No words. Pin and refund issue.

So I got this game called BONELAB and I didn't like it and i wanted to refund it. It asked for my pin and I forgot it so I just did the forgot pin process, it made me login and make a whole new horizon account and felt really complicating, I'm finall...

Maruch4n by Honored Guest
  • 470 Views
  • 2 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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