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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! Pro controllers won't connect to quest 3 after v65 update
Ugh.. this just started happening. I assume it is a problem that came with one of the updates to the headset? After putting my Quest 3 headset to sleep after playing, the pro controllers no longer automatically connect when it wakes up. The only thin...
My device serial number is not accepted on the Meta support website
Hello,I seem to be having a problem where my device serial number is not accepted by the Meta Oculus website.I've checked the serial number directly on the device, confirmed I'm entering it correct using the QR code, and even copied it directly out o...
Resolved! NETWORK REQUIREMENTS FOR OCULUS PC APP INSTALLATION AND RUNNING
NEED NETWORK REQUIREMENTS FOR OCULUS PC APP INSTALLATION AND RUNNING IN COMPANY NETWORK, DOMAINS TO WHITELIST, UDP, TCP, IP RANGES ETC. WE ARE PLANNING LARGE SCALE META QUEST DEPLOYMENT UNFORTUNATELY LACKING THIS INFO. MAY HAVE TO THINK ANOTHER HARDW...
How to pause YouTube while on mobile VR headset?
I just bought a phone VR headset, and I mostly plan to watch YouTube. In YouTube VR mode, you'll need to press the screen to stop the video, recenter the screen, etc. How can I do it if my headset has no buttons, and I don't wanna take out my phone f...
Help! Apps not loading/working?
I recently upgraded from the quest 2 to the quest 3 and it was working fine for the most part. Then one day I went to use it and noticed games (VRChat & Beat Saber) wouldn’t load. I chalked it up to WiFi issues and reset my router. Although nothing c...
Instagram and Facebook Hacked and Disabled
Last Friday, my account to my Facebook and Instagram account (_yonbon_) was hacked into and was disabled while I was out. I discovered this after opening my Instagram to find that I've been signed out. After logging back in I was shown that my accoun...
Resolved! Quest 3 link cable keeps disconnecting
I just got my new Quest 3 3 days ago. When I connected it through Oculus link app and a genuine Oculus link cable to my PC the connection dropped almost immediately. After reconnecting I noticed that even the slightest movement of the plug of the lin...
Meta account Hacked
My meta account was hacked and recovery and trying to remove my Facebook account has not worked. I have set up a new meta account but how do I get the hacked meta removed so I can add mine?This email is not me!
After using Quest Link, no hand tracking
Prior to the last update, I could use Quest Link for PCVR, and afterwards hand tracking (without the controllers) worked fine. As of the last update, after using Quest Link, my hands are gone and I have to reset the headset before they reappear.
meta quest 3s pass through causing double vision
it’s hard to explain, but when i turn on pass through the ar windows become double to my eyes. it’s quite uncomfortable and i’m not sure why it’s happening. from what ive gathered, the problem has to do with the cameras not creating an image my eyes ...
Can't play game in Unknow Source category
I recently just updated my Quest 3 to v76 and v77!? in one day??? (I don't know why I have it). And Beat Saber 1.28.0 doesn't work anymore. Although I tried to Reboot, Factory reset but it didn't work for me. I also went to reddit to get some helps b...
Vrchat mic won’t work
So, my mic isn’t working on vrchat and I’ve checked my settings multiple times and it works just fine when I’m not using vrchat. And I’m really frustrated about this issue and I need help.
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Live streaming from 360 camera straight to Oculus Quest
Hi,I want to live stream a 360 video from some camera wirelessly to my Oculus Quest, either over my local network or somehow straight from the camera to my Quest. I want the latency to be as low as possible so I'm not interested in live streaming to ...
Quest 3 - Airlink freezing and stuttering/shaking after any small movements
I've recently bought a Quest 3 and it works fine in most games, however a couple of them seem to have a constant issue: After about 5-10 minutes of comfortable playing through Airlink the game would suddenly freeze and, upon waking up, the tracking b...
Hacked nstagram Account
My Instagram account (@hc_leather_belt) has an unauthorized Meta Account ("I Love You", email: ****) linked.I still have admin access and my own Two-Factor Authentication is active, but I cannot remove the unauthorized Meta account because the hacker...
MetaQuestLinkアプリ
MetaQuestLinkアプリのステータスがLinkサービスにアクセスできませんと言われます。再起動もアプリの修復もアンインストールも全部試してもダメでした。助けてください。
I have an invention idea for Meta Quest
How do I submit an invention idea?
Meta Horizon App requires access to nearby devices, which doesn't exist on Android 11 and below
Hi, I am trying to pair my headset with my phone, which is android 11. When I get to the permission screen it asks for permission for location and nearby devices. There is no way to allow access to nearby devices since that permission does not exist ...
Resolved! Quest 3 no longer recording 16x9?
I’ve been recording clips on my Quest 3 since November 2024, all in 16x9, with no issue. Since March of 2025, my Quest 3 will no longer apply the recording options I’ve set in the Camera app.It defaults to the original square format and I’ve been try...
charging dock for quest 3
Hi, I have the Meta Quest Compact Charging Dock, and I want to use the Meta Quest Pro 45W USB-C Power Adapter to power it. Can you confirm if this adapter is fully compatible with the Compact Charging Dock for charging my Quest 3 controllers?
Past Purchases not showing up on account after moving from Quest 2 to Quest 3
how do I make my past purchases show up on my account.. I just bought a new Quest 3 and want to install my older purchases.
Passthrough pauses applications. (Quest 3S)
Up until today, when I enabled Passthrough the app I was running in the background (usually steam link) was running normally and without any issue in the background. But after i enabled Energy saving mode to see what it does it stopped doing so. It's...
PLEASE HELP! BEEN HACKED. BOTH MY BUSINESS AND PERSONAL FACEBOOK ACCOUNTS SUSPENDED
Have never heard of this profile in my life, Ha.linchau739282. My Facebook accounts with 13 years of pictures of my kids growing up as well as my business account have been suspended for absolutely no reason or fault of my own. The notice I got says ...
a handful of issues
ok so yesterday and all days behind that my pc read my quest link cord as a 3.0 and im pretty sure it still does because only after updating does it constantly disconnect. i mean bing bong bing bong bing bong every second cant even connect at all bec...
how do i set up controllers to meta quest 2 during a factory reset
okay I unpaired a controller from this headset and never repaired it to it so now because i forgot to repair it i am now stuck in the set-up screen for the meta quest 2 and can't do anything because of that so is there anyway to set up a controller t...
Still waiting on my refund it’s been weeks and weeks still waiting and my $15 gift has expired. I wa
I still have been waiting and waiting weeks and weeks for my refund of the afterlife oblivion and you guys gifted me $15 for complications and switching the game to a different account unfortunately, you guys couldn’t switch the game off my daughter‘...
Resolved! Virtual desktop
I've been having this problem where when i try and connect to my pc using virtual desktop it just says establishing connection and then disconnects. i've tried uninstalling both apps and restarting and allowing it through my firewall but NOTHING work...
Resolved! My son cant see other users in Gorilla tag
So after an incedent, i finally created an account under the family center for my son, we logged in to that new account on the Quest 2, we understand its a fresh account so whoever he had before as a "friend"/"follower" is gone since they're probably...
Quest 3 keeps restarting
My quest 3 has had little use but when i went to turn it on it keeps restarting.Battery is 100%, green light when plugged in. All peripherals including straps have been removed.I have tried all the recommendations on the internet. is this that issue ...
