We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hi, I have done a massive room set up, mapped my entire first floor of my house. I played first encounters no problem. For Drop Dead the cabin I have done the boundary turn off work around no problem. However, my issue is my play space setup randomly...
I bought creed rise to glory Championship edition, and I wanted to play PVP. It said online user not found something like that and I did try again. It searched and it did not work. Is there a way to fix this? Please help I want to play against my fri...
Hi! I can connect the Quest 3 via Air link with the Meta Quest Link in the pc (and also in the phone), but I cannot connect the headset via wifi with the Meta Quest Developer Hub. If I connect the headset with the USD cable it is Active in the MQDH, ...
I was playing a game when my controller slipped out of my and it landed and some water and now it will only flash and vibrate. Any help?
Just bought the Meta Quest 3 512GB When i try to activate trial for Meta+ it says 1 month only. Thanks
I used my q3 to watch the F1 quali and was woking fine. I took it off during an ad break and when I put it back on it had a black screen. I pushed the power button once and an image of a cpu (?) with a down arrow with a green progress bar below it ca...
I can not download vr app because its show "network error occured" Why ???
Hello, I just bought the MetaQuest 3. When I first started it, the screen followed my gaze. When I turned my head to the left, the screen would follow to the left. Now, it’s fixed. I have to press the Meta button to recenter it in front of me. I’d li...
Can someone please help me. My account was hacked and disabled. I have tried all the support options I can find without any luck. I've had this account since Facebook began so it has a lot of personal information that I don't want to lose. All I know...
I wanted to buy ghosts of tabor on sale for $18.00 so I tried to buy it and then my request was denied for "unusual activity". I thought it was something with a card so I bought myself a gift card for $18.00 and tried to use my store credit to buy gh...
Hello, can Meta Quest 3 run on my PC with these settings? Is it compatible?AMD Ryzen 7 8700G w/ Radeon 780M Graphics
The controller tracking is not working and I cannot see the controller in virtual mode but the buttons work and there are 3 pink-purple lights on the controller while in passthrough mode. I don't know is wrong with it I've tried all of the troublesho...
So I spend hundreds of dollars on a VR headset, another couple hundred on games and my unit is useless? I can redownload apps that disappeared yesterday but now I have to PAY FOR THEM AGAIN? What a scam! Just let me redownload the games I already pai...
On the family center website (not the horizon app), the time is attributed to the wrong day of the week. When you click on See all activity, the time is attributed to the correct days. My kids have recently just gotten back into playing VR. They play...
I can’t log in to my account or update my Meta quest 2
Hi, At my wits end, I have all the tools and subscriptions but can not get my pc to connect to quest link. anything, anyone, please! going cray cray. wait, gone cray cray, please bring me back
Resident Evil 4 hab ich über das Handy gekauft, ist auch in der Bibliothek von meiner Oculus Quest 2. Kann damit aber nix machen. über die Brille selber finde ich das spiel nicht.. kann mir jmd helfen / Tipps geben?
Hi,My son is unable to log into his meta quest account because of age restrictions. I've gone around in circles to either give consent that he is over 13 by adding a payment method, or by adding his account to my account in my family centre but there...
ok so im on standalone and when im in a game and i press my oculus button nothing happens but when i press it again to head back into the game the game kicks me out! is there anyway to fix this? if so pls tell me. also the game doesnt crash it just k...
When proving my identity I have been asked to enter a code that is supposed to have appeared on the screen of my meta quest. I cannot find this code, nothing is on my screen. Any suggestions?
Recently my desktop size has changed when I load into Quest Link. I'm not sure if I somehow hit a button or if it changed with an update, but the lower portion of my desktop can't be seen in my headset. It's like it's cropping the lower 1/4 of my scr...
I currently have two accounts by accident and need them to combine. I have about 400$ worth of games on one that I need transferred to the other as I cant actually sign into the account due to it being tied to a Facebook I no longer have access to. B...
Just noticed that for some reason last week I've been charged twice £0.79 by 'METAPAY*PAYMENT' on the day I set up my Quest 3. I had added a card for future payments, but didn't purchase or subscribe to anything.I've now removed the card just in case...
So here is what happened... I bought quest 3(new and sealed), wanted to try Quest+ subscription's trial as offered in the Meta Quest App(on Phone). When I entered my card details on 14-03-2024 in the Meta Quest App, Meta Store started charging me 96,...
The title says it all. I have a Quest 3 and when I try to connect my Quest to my PC via Air Link I have to reset my PC for the headset to be able to find it. How do I fix this? It works after PC reset.
My sons headset screen is all red lines, we have been advised to factory reset but this is proving impossible as every time I try to reset using the app, I’m told to look at the headset to find the code. We can not see the code as the screen is too l...
Hi I’ve just bought the Rush game but I can’t finalise the downloading: the download begins but never ends with success (it arrives near the end and then stops…….) neither with the Quest 2 nor with the 3 one. Can you help me?
When using air link, my headset will start jittering position, as if I was moving, and the controllers have inaccurate hand tracking/super bad latency. When I look around, the tracked movement causes screen tearing so bad I can't see. When at the fir...
From last 1 week I am not able to connect Quest 2/3 devices to my windows PC. I am getting error regarding Unknown USB device in Device Manager. So presently I've issue in Oculus Link(Rift) not working.I am attaching Full Log of 1 Day from Oculus Log...
Hi all,Back in August, my Meta accounts got disabled (or rather my Facebook account, which I used for my Quest 3), following an Instagram account hack (despite 2FA). I never had an Instagram account, but a hacker managed to link a scam IG account to ...
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