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Meta Quest Remote Desktop - Installation failed - MSI event id 11708
I tried everything I could think of. I would be grateful for any help getting past this.Edit: I did some more digging in Event Viewer and found a system event when MSI failed; the second XML is below. Windows 11 Pro 23H2AMD Ryzen 9 790064GB RAMRTX 40...
I was Overcharged. The support was really unhelpful. I feel violated.
I purchased something for £40 as it was a 50% off deal. I was then charged £80 upon trying to get meta to help me but didn’t really this is the worst experience I’ve ever had with the support And with meta and it would really appreciate some compensa...
Right controller drift. Quest 2
My right controller drifts down. When I point at the app list it scrolls up. I have tried unpairing the controller and pairing it again. (Didn't help) I purchased a new joystick and installed it and still the same thing. I was told to Calibrate it bu...
Meta Quest 2 - Business Email Required
We've had this since 2022 and have just done a factory reset as we couldn't get through the payment process. It is now asking for a business email to login. How do we rectify this please?
Les Mills Body Combat - Unable to center or change facing direction
I was wondering if anyone else here is experiencing this same issue, and if anyone knows how to adjust this?When I start up Les Mills Body Combat on the Meta Quest Pro, sometimes the board and trainer pop up in a location on the 360 degree screen whe...
Resolved! Mobile App downloaded - "TITCONN"
Just unboxed the Quest 2. Downloaded "Oculus Mobile" from the App Store. I have an IPhone 11. When I opened the app, the screen is from TITCONN (Turkey Information Technologies Connect). There is an overlay that is in a foreign language (Turkish?) th...
meta horizon world
Horizon Worlds wont put me in lobbies with others
Resolved! Into the Radius
I tried into the radius thinking it'd be fun and turned out it's not for me, I don't think I played the game for more than 2 hours and I think I can't get a refund, if I can get a refund that would be great.
Need help with my VR headset
I bought this VR headset on December but really complicated to use. It's really expensive but we don't use can we get help?
Resolved! Quest Pro Controller Tracking Issues and Fix
I had a tracking issue with quest pro's controllers. There was about 11" of offset between the real ones and the virtual display. BIG difference!After multiple resets nothing changed. I was getting very frustrated and was about to do a factory reset....
Complaint
@meta You have stolen my sons meta quest 3 controllers and I keep messaging support and you keep saying the same thing your checking the warehouse it been 3 weeks The meta quest helps with my sons stimming and you have cause us nothing but stress for...
Meta quest 2 black screen
Meta Quest 2 cihazını alalı henüz 1 ay olmadı. Yeni guncellemeden sonra siyah ekran hatası alıyorum. led ışıkları hafif yanıyor. Ama arayüz yok. Sadece ses açma kısma hareketlerini veya yeniden başlatma ekranını görebiliyorum.Destek ekibinin söylediğ...
Meta Quest TV approvals
Does anyone know how to get Meta Quest TV videos approved in a timely manner? After two weeks at one point I deleted, then re-uploaded a video and it was quickly approved. Other times it can take more than a week. There seems to be no reliable patter...
Resolved! No Order update for my Quest3
I placed an order for a Quest3 on the 28th of September and I haven't had any updates on the order. The estimated delivery date is today (3rd October). The status says: Your payment was processed and we are getting ready to send your items. We will p...
Resolved! "Sorry, something went wrong" when trying to log into app
It's been awhile since I've used the Quest 2 and when I went to get on for some beat saber it's telling me to log in. Well no big deal right let me just open the app on my phone, well here's the problem I can't sign into my account via the app nothin...
Regarding the issue of failing to log in to the Oculus Rift S a关于oculus rift s 帐号使用facebook帐号登录失败的问题
使用了很多年的oculus rift s 激活后未联网使用，最近将oculus联网发现需要用fackbook登陆，点击 使用facebook继续 后打开的网页 却是 网址被禁的提示，请问我如何登陆oculus帐户并将他与meta帐号关联起来，希望能回复我帮我解决一下这个问题I have been using an Oculus Rift S for many years without connecting it to the internet. Recently, when I connect...
my cell phone is broken
so my cell phone is broken and to put the icing on the cake my left controller broke as well so i purchased a new one now i cannot connect the new one becaus it still has the old controller linked to it which is gone now i have no way in connecting t...
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Resolved! Suddenly the two-step verification is not reaching my phone.
I usually use Meta ads in my work. Yesterday, as usual, I was sent a two-step verification code when I went from the ads manager to business settings, but for some reason the code did not arrive on my phone, so I sent it using SMS.The code was sent v...
Linking childs account to parents
Hi meta, my son can't use his account, his headset has a permanent pop up.No problem, I follow the link and attempt to link his account to mine, I enter the email but get this error ERROR:Email not available: This email is already associated with a M...
Quest 3 says "Debug Board" when I try to turn it on.
Whenever I try to power my Quest 3 on it just says "Debug Board". I haven't used the headset in a few months so I don't know why it's doing this.
Rift S Controller not Pairing
Ive been trying to pair my left controller and haven't even been able to see if if my right one pairs given that i cant move past set up without pairing left. Ive tried doing things off multiple forums like updating drivers and deleting and reinstall...
Unknown Charges made on Account
I have oculus and I got game on 9/30 for 20.00 I spent and I have several charges on my account from my checking account I don’t know why I made those at all please help me my bank told me to call you first and I called *REDACTED* tell me that number...
Stream Video from Windows Workstation to 20 oculus devices
Hi All Anybody knows If it is possible to stream movies or any kind of video stream from a powerful Windows Workstation (i9 14gen 96 GB DDR5 with RTX 4080) to 20 Oculus 3 devices via Wireless or USB cable ? And if yes which video player is the most r...
Can i get a refund because i cant play sport mode
I need refund I can't play sport mode
Resolved! Mobile Suit Gundam Silver Phantom not compatible with Meta Quest 3S?
It only says compatible with Meta Quest 3 and Meta Quest 2, so is it not compatible with the 3S then? I was considering to buy one for the game but if isn't compatible I won't. Isn't 3S supposed to be better than 2 so why is is not compatible?Thanksh...
Son's account locked
My sons account on meta and his vr are locked. It has come up that he is using an account for which he is not authorized. He is 11 years old and apparently the account is from 13 years old. Everything is locked now and I'm not coming in to fix this. ...
Quest 3 display low brightness / left eye colors look washed out
Good morning Meta Support team, I've got a Meta Quest 3 headset exhibiting some display issues: 1) The colors coming from the left eye viewport appears to be washed out / desaturated compared to the right eye, and is quite distracting. 2) It appears ...
HDMI link to PS4 no Signal
I am using the meta quest 2 with the hdmi link on my PS4. When I connect the link to my PS4 I get a “no signal” message. The capture card will work fine with all of my other devices, just not the PS4. The HDMI port on the PS4 works properly because i...
