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Forum Posts

Can't activate my Free Quest + Trial

Got my Quest 3 in August. It is now September. I just got notified that I have 3 months of quest + with my purchase. I tried activating it but it just routes me to manage my subscription since I am already subbed to Quest +. I cancelled the sub to se...

Quest 3 stopped working after v69 update.

I just updated my headset to v69, my headset told me to reboot to apply to update, so i rebooted it, but now my headset just seems to be dead, the screens arent turning on, i tried charging it, no charging indicator turns on, the controllers are on, ...

Quest link cable

When i plug my quest link cable into my pc to transfer some videos, it does not work!

Meta Quest Link App Boot Loop

It's been a while since I played on my headset, and imagine my surprise when I go to try and open the app on my PC only for it to keep loading, stay for 3 seconds, close itself, then do the same thing over and over. I had to end the program in task m...

Update Apps on app store

So, there is this app that I would like to update, but I can’t update! Every time I try to update the app, it keeps saying “update” after I click it. I have tried everything, and it still doesn’t let me update. Please help!!

Quest 3 Box

I recently sent in my quest 3 for an exchange. I did not use a box... the UPS store I went to used a bubble wrapped package, kind of like an envelope. Will Meta keep my package, or will they send it back if there is a problem?

USB-C Debris/Water Warning on V69

Hi there!I bought my Quest 3 for SimRacing on PC end of April together with a suitable USB-3 cable. It was running like a charm but then Meta installed v69 on my Quest3 and I can not connect my Quest with my PC anymore. It shows randomly debris/water...

Resolved! I feel like I'm being gaslit. No store front page

I own an original quest purchased in 2019 and a Quest 3 that I got on launch day. Sometime around last Tuesday, I noticed the front page of the store was blank, with a message stating "please try again later". I submitted a big report and figured it ...

Meta quest pro left controller bugged out

So basically when i was playing beat saber, i accidentally dropped my left controller. It was fine at first, so i decided to pick it up. I noticed the problem when it wouldn't track, nor the saber moves. I checked the light on the controller and it w...

"Not everyone can message this account"

I've searched it up countless times. No resolution to this issue has ever been found.I've rebooted. Re-connected. Etc.. etc.. Can't follow. Can't message. Can't friend. Privacy turned off. I'm not blocked.What's the issue?

lVlittens by Honored Guest
  • 8369 Views
  • 12 replies
  • 5 kudos

Oculus Quest Disconnecting from PC during Iracing

I have been having an issue where my oculus quest will disconnect from the pc during oculus link, which means I have to completely reboot iracing which takes about 5 minutes, and if it happens in a race then I am done for the race. I have tried diffe...

Evincco by Honored Guest
  • 1971 Views
  • 6 replies
  • 0 kudos

Resolved! Is a CV1 replacement headset allowed?

Have the option to purchase a used Oculus CV1 headset. Mine has the cable fault. Question: Can one just plug and play... or will I need to re-register and etc etc..before it can be used/ recognized..etc etc.

Background Audio Playback feature no longer working

I know a lot of people who like to turn the music off in game, or even add their own music to their games. Up until the Feb 5th update with the newest browser I was able to do this but now for some reason am unable to. I've read a lot of comments on ...

Resolved! Stop a report I made

I accidentally reported someone and I didn't mean too. I was learning how to use my oculus and wanted to block someone but reported them instead. I didn't mean too. How can I stop the report?

Trouble with Meta Browser Mic Access

The Meta Browser on my Quest 3 will not access the Microphone. The microphone works with all other apps. Access for the Brower in Quest settings is enabled. Tried all manner of reinstall and reboot. Tried using a different browser but the one wouldn'...

Roblox not downloading quest 2

My Roblox won’t work on my quest 2. if I go onto the roblox page on the quest app, it says purchased. But when I go into Roblox on the store on my headset, there’s a spooling thingy. It shows up on my App Library on my phone, but not my headset. @met...

Meta Quest 3 Headset disconnected from pc and won't reconnect

I was playing pcvr connected through usbc to usbc and there was a problem with the game so I closed it and I was going to the discord server to report the bug when suddenly the headset disconnected from my pc and now whatever I do it won't reconnect ...

Smolguy by Protege
  • 467 Views
  • 3 replies
  • 0 kudos

Meta Quest 3 File Viewer Always "Playing in immersive mode"

New to Meta Quest 3 (not to Oculus Go). Have downloaded jpgs and mp4s used on Oculus into Meta Quest but when trying to view VR180 3D files with the File Viewer or TV app the viewer is ALWAYS "Playing in immersive mode" (yes I changed the format). Fi...

Help with purchase options

I am going to purchase the quest 3 for my grandchildren for Christmas. There are 4 of them. What all do I need to buy in order for all 4 to have the equipment and ability to play? I'm new to this please help

age code wont go away

How can get rid of the code on my quest as my son put the wrong d.o.b in and now I can't play as the code wont go away.

Resolved! Email survey legitimate

I received an email asking for participation in a research session and was wondering if it's authentic.  I'm attaching a screenshot of the email.  

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ctlfreak by Honored Guest
  • 664 Views
  • 3 replies
  • 0 kudos

Converting my account has caused Issues

I don't know what else to call this issue. And I am BEYOND frustrated trying to get support from Meta regarding this. Basically I have had my headset when it was still called Oculus Quest, instead of Meta Quest (Yes the first one). And back then ever...

BabyBat94 by Honored Guest
  • 448 Views
  • 1 replies
  • 0 kudos

Quest 2 left controller not powering on or pairing

Hi, I haven't used my Quest 2 headset for about 2 weeks and after coming back to it my left controller fails to power on. I have changed the batteries, made sure all hardware is updated, run a power cycle, everything that the FAQs have said to do to ...

Nealism by Honored Guest
  • 350 Views
  • 1 replies
  • 0 kudos

Quest 2 - SOS code after update

I was playing in my headset and after break, my controllers was updated but the right controller is not tracking and he blinking SOS code. I was do factory reset, repairing my controllers but this controller is updating every restart and dont working...

Quest 2 frozen

I havent used my headset in about 3 or 4 months, and when I tried to turn it on it was frozen on my log in pin. I've tried everything to hopefully fix the issue, but nothing has worked.I've tried to:- Factory Reset- Power it on and off- Force bootAnd...

DR43MZ by Honored Guest
  • 219 Views
  • 1 replies
  • 0 kudos

2 FA Codes nicht mehr verfügbar

Hallo liebes Forum, ich habe mich mit meinem 2. Account angemeldet, um hier mein Problem schildern zu können. Ich kann mich bei Meta nicht mehr anmelden. Habe meinen Account lange nicht mehr genutzt und wenn ich jetzt mit meinem Passwort mich anmelde...

jts.53414 by Honored Guest
  • 463 Views
  • 1 replies
  • 0 kudos
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