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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 55742 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest2 cannot pairing with meta app after factory reset

Hi,My quest 2 cannot pairing with the meta app(iOS 245.0.2.7.119). My headset and cellphone in the same network, phone's Bluetooth is on, but cannot pairing anyway, phone's screen shows: Unable to Connect to Your Headset... as follow picture:There is...

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lovessd by Honored Guest
  • 798 Views
  • 5 replies
  • 0 kudos

Resolved! Quest 2 not pairing setup

I’ve been trying to connect my oculus quest 2 to my iPhone XR using the 5 digit code and it says try again. I’ve been trying for 2 weeks and I’ve had no solutions what so ever, I can’t use my oculus cause I’m stuck on the setup screen please help me ...

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Resolved! Quest 2 Right controller trigger squeak

Hello, my right controller trigger squeaks for some reason and when I keep pressing it quickly for a few minutes it decreases a little bit, but it is still really annoying.This happened only a week after I bought it, it was barely used. Would appreci...

Resolved! Help with teen account and transferring data

Question about adding accounts:My son and I have shared one account with my Quest 2. A nosey elf told me that Santa is bringing the Quest 3 I want to set my son up with his own account so I am not bombarded with all his friend notifications and my m...

LKE2021 by Honored Guest
  • 502 Views
  • 1 replies
  • 0 kudos

Multipe device connection

How do I connect × 2 oculus quest 2 on one account? I bought 2 usex oculus for my kids for Christmas. I would like to meep it as simple as possible to manage their accountsby having them both under one account and them as "users". Is that possible? A...

Resolved! Meta Pro Controllers

I have a Meta Pro headset and controllers and I want to pair my quest 2 controllers to the Pro Headset.I tried to unpair the pro controllers and pair my quest 2 controllers and it does not show me that option.

Can’t play games on my new Meta 3

I just bought a brand new Meta Quest 3. It is completely set up and will not allow me to play any games. We have synced it to the Xbox and all access to those games. This is. Santa gift and we have worked on hit for 3 days now with no luck. Can someo...

RTX 2700 not compatible anymore?

I'm getting so frustrated with this extremely buggy air link / quest link. It frequently requires spending an hour unpluggin replugging cable, restarting oculus, restarting pc, restarting oculus app and so on. I bought Virtual Desktop and that one al...

Endasil by Protege
  • 896 Views
  • 7 replies
  • 1 kudos

Gear VR crashes after a few minutes

So I have a gear VR and it worked fine before but now it's broken. Everytime I plug it in two things can happen: 1 it doesn't recognize it and it just gives me the notifications bellow over and over and over again or 2 it connects and starts up but a...

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facebook meta account issues

had issues setting up with facebook account with new quest 3 so setup with a new meta account ,everything and downloaded asguards wrath 2 all went fine but couldnt get it to link to facebook account with the rest of my games. so i did a reset and man...

Bigscreen app not showing movie rentals

My bigscreen app was showing 3d movie rentals but now it says “this category is unavailable due to region restrictions by the license holder”. I live in the USA. Does anyone know how to fix this?

Resolved! Left touch controller stick is very inconsistent

Left stick when given any command foward backward (for movement in game) leaves me standing still anytime I move the joystick it is receiving a erratic signal any comments or potential fixes would be nice (quest 2 64 gb)

Quest 2 right controller issue

Hi,Suddenly, the Meta Quest 2 thinks the joystick on the right controller is pushed to the left but in reality, it is centered. I can move the joystick around and see my avatar's thumb move slightly up and towards the center but never down or to the ...

Resolved! Need Help To Change Username, We Only Joined Today

Hello,Feeling frustrated as there does not appear to be a way to contact support by email or chat, just signed up and put the wrong usernam in for my son, is there anyone i can contact to change this? Really want to get this done before Christmas mor...

Não funciona

Óculos travou na tela de início, não identifica movimentos e não identifica os controles.

My right controller won’t pair

My right controller would not pair so I googled and was told to leave the battery out for 30 minutes which I did. This did nothing. I then searched again and it said to do a factory reset. I am now stuck on the screen where it makes you pair your con...

Resolved! Casting from all accounts or multi-admin?

Bought this for my 3 kids. They want separate gamesaves, so 3 accounts needed. Guess of they were disappointed when only one (the admin) account could share the screen. Extremely boring for the rest, and the "do together thing" lost. So, how do I eit...

Purchased games

I had a house fire in May and bought a new oculus for my son for Christmas and when I logged in the app on my phone I don't see any of my purchases

Resolved! Apps say to setup a meta account

Am I the only one that has the problem where apps say to setup a meta account when i setup my quest 2 WITH MY META ACCOUNT why does this keep happening (please help idk why this keeps happening)

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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