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Stuck on device update in progress

My oculus Keeps saying device update on progress. It has been left over night plugged in and connected to Wi-Fi for a number of days but never changes. Please can you help

Parental approval for WIN Reality Baseball

I gave the Meta Quest 2 to my kids for Christmas and got the WIN Reality Baseball for batting training/practice. Set up the accounts and my son requested access to the app. I have approved the app, but it is still unavailable due to age restrictions ...

meta quest touch controllers not pairing

heya, broke my right quest 2 normal controller, decided to buy a new touch controller, and now when I try to pair it with the app it doesn't work??? i have batteries, a fully updated app, a quest updated, internet connected, no interruptions, just pl...

Account Log-In issues - Forgotten Email

Help I messed up, I bought a quest 2 second hand and made a secondary account with all my games on. I was sick of logging into both everytime I wanted to play so I did a factory reset to remove both accounts and just log in to the secondary one. Now ...

What is ADB and how do I get it to work?

I am trying to load games onto the quest 3 from the computer. I have the computer connected to the quest 3, I get the sounds when I plug it in but I can't see it in my explorer. I think I have enabled developer mode. I see the program loading but whe...

Can’t access data on quest 2

Some file in my data got corrupted and nothing on my oculus is working. I tried to access data to delete it or something, but it told me I can’t access the folder. I tried a factory reset and that also didn’t work. Is there any way to get into data a...

Resolved! Home Button Missing when using PC VR

I will get a notification that i have gotten a new item for my home in when i go to try to go to my home theres no button for me there

I need help now, please. I had a problem today. My little brother took the VR device and put it in t

I tried drying ithair stylerand dry toweland put it on the charger for about an hourand when the light turned green I tried to play again but the Meta Quest startup screen appeared and it was spinning for hoursand I pressed the power button for a lon...

Oculus Quest: No replacement headset's for veterans.

One of the worst thing's i've both loved and hated meta for doing was increasing the headset size of the oculus quest 2 base model. As many developers already had hugeeee apps on it, And it kept coming higher and higher with their own exclusive games...

While ON Quest 2 reports battery incorrectly jumping from XX% to 100% after charging for 10 minutes

First of all, I have already factory reset my headset. I've tested Air Link with the original Link cable and charger to see if it's a cable issue. I've also tested just the headset by itself, plugging in the charger and waiting 10 minutes, and the is...

Someone hacked my Facebook account just found out i still have access to it through my meta quest bu

Someone hacked my Facebook account just found out i still have access to it through my meta quest but I'm having trouble adding back my email and logging my Facebook account

Resolved! Quest 3 left controller not working

While finishing a game, the left controller stopped tracking and the while led started blinking.I thought maybe it was updating or something, (I had just updated to the PTC v63 and put new batteries in both controllers an hour before that) so I set i...

Rift S forever asking to be setup

Almost every single time I put my headset on which I only use for sim racing it asks to be setup again. If I remove the controllers to make it headset only when I go to put the headset on there is big freezes and it locks up and also get these in gam...

Streaming to TikTok from Meta quest 2

I would like to broadcast a stream on TikTok on my meta quest 2. I have seen other people do it but I was curious on how you can do it.

Resolved! V69 system application resolution reduction bug

After updating to version v69, I heard from other players that they encountered a bug in the low resolution of VR immersive content. At first, I didn't encounter this bug, but today I may have encountered it after some small updates were pushed. I wa...

After the game trial expires, it cannot be run and prompts that the trial period has expired

After the trial of the game I downloaded in META QUEST 3 expired, my friend bought it for me. When I opened the game again, it reminded me that the trial had expired.The game is "painting VR"

why my V68 quest3 has display problem

my quest3 has display problem like the picture below. left and right screens have same problem. but when i post screen to PC the image on PC is OK.

Issues with the purchased QUEST+.

Hello. I have purchased a QUEST PLUS subscription, but I cannot take advantage of the QUEST+ discount price. I also cannot recommend the purchased apps.

Meta Quest 3 - Black screen after downloading games

Hello, I bought the Quest 3 device for my granddaughter and after we download some games, they load correctly, but then when the game is supposed to open, it goes to a gray screen and does nothing. We have to turn off and restart the device, then ope...

Meta system and accessories

Hi there I would like to apply to become an vr headset and accessories reviewer and be able to have a possible paid partnership to promote your meta products on tiktok and other platforms.

NFL Pro Era package not playable

I bought the defense package for this game and it won’t allow me to play it.

Vr keeps turning on when charging

My Vr turns on when I plug it in even though it is completely shut down. I’ve tried everything and it still won’t stop turning on while charging the only solution I know is to just leave it charging while it’s on. But when it’s dead and it turns on w...

Resolved! Infinite Loading when getting into oculus link using a cable

So Whenever i try to connect my Quest 2 into the link cable i keep having a loading screen where its the meta logo and 3 dots, i noticed multiple thingsAirlink works completely fineAnd on Link Oculus Dash keeps Restarting over and over https://stream...

Oculus Link not working

My quest 2 used to launch games like Roblox normally with no issue same with other games from my computer, but now it just doesn't and I've checked if everything is correct with the games which it is and the only thing it does launch is SteamVR, but ...

"error performing query" when trying to delete broken device from account

I have a quest 2 that is dead and wont work. I get an "error performing Query" error when I try to delete it from my account like so many others Ive read in the forums. I have read as many other help messages as I could find on this subject and nothi...

Help, headset stuck on a bubble screen

I just got my oculus and finished the controller update but then I got stuck on the bubble screen and I tried restarting but that didn’t do anything and I don’t know what to do HELP!!

My son took over my account and put in the wrong DOB

My son took over my account and put in the wrong DOB, now had to set the profile up as child and set up a second account so I view what he does, thing is won't let me consent to it to be able to log him back in to the account, Any help would be great...

Resolved! Email for Update on Support Ticket Showing as Blank

My left stick isn't behaving like it should. I made a support ticket so i could send my controller to be repaired. But i keep getting an email saying my support ticket has been updated, but no link.

Meta quest link doesn’t work

I get put into an infinite loading screen then when it does work I get 0 fps and it’s stuttering and I can’t move

Controllers stop responding when the shutdown screen opens

When I go to shut down my Quest 3, the controllers stop working normally (I assume it switches to hand tracking for some reason), causing it to be difficult to uncheck the "update device" box and click the "shut down" option (how I prefer to do thing...