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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Beat saber not displaying

Okay so very weird whenever I load up beat saber the game loads but I can’t see the game, if I take headset off I can briefly see the game but when I put the headset back on the game disappears and I have to restart to get out of the game. Has anyone...

Resolved! Onward freezing and crashing back to home

How can i fix this issue. Game was working fine, but last week it stopped loading. It starts to load, but then freezes up and kicks me back into my meta quest lobby. All my other games and apps work fine. Only Onward stopped working.

Stumpdude by Honored Guest
  • 4620 Views
  • 11 replies
  • 0 kudos

Resolved! My oculus is stuck on the light gray place

So I wanted to play a new game I got(its monkey runners Tag) and normally a pop up would show up asking for microphone permissions and the pop-up is not showing up and my VR headset is stuck in the light gray world(please tell me you guys know what I...

Meta Horizons World Help

On Meta Horizons World, every time I try to join a world, it says unable to take you to your destination. It worked the first time I played it, but now I can't even play it. Help?

TWD saints and sinners retribution won’t load

The game worked just fine the last time I played it, I un installed the game for a year or so and now that I’m trying to play it again it loads to the the loading screen where the game logo and 3 dots show and then it never fully loads. I’ve tried fa...

Customer support not reacting for a month now - What should I do?

Hi, I opened a support ticket because my Quest 3 goes to a black screen with only some melody in the background. New start/reset/firmware reset doesn't help, it shows the loading symbol and goes to a black screen with some melody in the background. T...

CMayr by Honored Guest
  • 429 Views
  • 3 replies
  • 0 kudos

can't add another account

when i try to add another account it loads for a bit the says something when wrong please try again later and I've check everywhere but i cant find anything.

jlpt159 by Honored Guest
  • 566 Views
  • 5 replies
  • 0 kudos

OpenXR how to set it to steam vr?

I have steam vr and the oculus software, everything is up to date and I don't know how to set the runtime to steam vr. a blue screen pops up at the top of the screen that says "Meta Quest Link is not set as the default OpenXR runtime. This might prev...

Quest 3 v68, apps won't load, only see 3 dots

Started a week ago and a simple reboot helped a few times. Now it doesn't help. On start up everything seems to work except if I press the Power button, I lose controls. The only app that loads is the browser, but VR doesn't work within the browser. ...

Resolved! Pavlov VR not launching in my Quest 2.

So I updated my drivers for my Quest 2 and now when I try to launch Pavlov via Steam, it just launches it on my desktop and not on my actual headset. I can see the flat screen version of it in my headset but it's not actually in VR mode. I looked onl...

Meta App on Yoga ARM PC

I recently purchased a Yoga 7x ARM PC. I am trying to install the Meta App so I can plug in my Quest 3 and use the Meta Quest Link. It gets almost all the way to the end and fails. it says to reboot and try again. I did that and it fails again. I kno...

WHY IS THERE NO LEVEL EDITOR IN MY BEAT SABER?

Hello, I got my oculus last month and I play it all the time. There are very few songs I like on there. I am older so my music is different. I want to map my own songs but my beat saber game has NO level editor option. Why? and does anyone know where...

People app doesn't show party call and dms ui on Quest 2

For the entire time I have had my headset I have had an issue where it doesn't show my dms or party dms. I always thought it would be fixed. It still isn't. I just started my headset to play with my friends and now I can't see the party when I press ...

office app with one big/wide screen

Hi, im just getting into productivity and office working in VR and I tested some of the known multiscreen apps. Workrooms, immersed, spatial etc. I wonder if there is one that that gives you one (ultra) wide screen instead of multiple smaller ones?Fo...

sungod3k by Honored Guest
  • 223 Views
  • 0 replies
  • 0 kudos

Nothing wanting to load on Quest 3

So I've had my quest 3 for several months and so far so good. Up until today when I decide to boot it up to take part in the August Sale. And to my surprise barely anything seems to function. Like I can sometimes get to the store. But usually when I ...

Roc.72 by Honored Guest
  • 475 Views
  • 2 replies
  • 0 kudos

Hewlett-Packard, IBM, Microsoft, Sage, SAP, Xerox

actuelle et les deux précédentes versions majeures des systèmes d'exploitation suivants Apple macOSMicrosoft WindowsChrome OSDistributions Linux basées sur Ubuntu et DebianMeet fonctionne avec les systèmes d'exploitation mobiles suivants : Android 5 ...

Quest 3 Controllers Continues To Disconnect

After updating my quest 3 headsets to the latest software v68, my controllers keep disconnecting. I have unpaired and repaired them, removed and replaced the batteries. Both are temporary fixes, but the issue continues. HELP ME PLEASE!!!

AWVR1 by Honored Guest
  • 960 Views
  • 2 replies
  • 1 kudos

Resolved! Meta Quest 3 Air link problem

I can not connect to my pc via air link. it works with a usb but wirelessly will not connect.Pc is connected through ethernetHeadset is connected to 5ghz wifi not 2.4network is set to private not public

Resolved! Material Safety Data Sheets for the Meta quest 2

Hi DHL is reqesting a MSDS (Material Safety Data Sheet) for the Meta Quest 2 headset. This is for sending the headset back to Norway from a client in South Korea. Is there any souch documents for this headset? Any one that knows? Can't find this anyw...

thomli88 by Honored Guest
  • 9469 Views
  • 12 replies
  • 1 kudos

Can not make purchases!!

Whenever I try to make a purchase I get this- “We noticed something unusual and for your security, this request couldn't be completed”what do I do?????

IamBeans by Honored Guest
  • 321 Views
  • 2 replies
  • 0 kudos

rift / oculus app performance issue

So I use my quest 3 fo pc vr, (using quest link) - specifically DCS. All over cabled connection - official meta cable into a ubs 3.1 connection. PC is an amd ryzen 5 with 64 gig of ram nvme pcie 4 and a new nvidia 4070 super. All fully up to date dri...

Sentryuk by Expert Protege
  • 2055 Views
  • 17 replies
  • 0 kudos

Oculus Link Still not detecting USB 3 on multiple headsets

I have had in the past a Oculus Rift cv1, Quest 2 and now a Quest 3 and guess what? All 3 headsets have and had the same issue that Oculus software saying no USB 3.0 connection via Quest Link. This seems to happen after a period of time no matter wha...

First Setup without Touch Controllers

So I have a Quest 2 without Controllers. After Hard Reset I used the phone app to activate developer mode and used Oculus Developer Hub to access and install apps . I thought that would be enough to play with some Godot Engine. But after I updated to...

How can i disbind 2FA without reveive valdition message?

I'm quest3 user,I can only create a new meta account to post question.Yesterday my META account auto logut and i have to login with message code, click "send codes" many time,not reveive any messagei want to disbind Two-factor authentication still ne...

Hacked account

My Facebook account was hacked and locked but access was given to the hackers and all my info was replaced with theirs so I can't reset anything. Facebook help is not at all helpful. How do I get my account back??? Please!!!

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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