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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 89 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Headset not tracking

HELP I really wanna play steam games but as soon as I play on my pc the message pops up can't track headset

Referral Credit

So I recieved a notification on my Oculus App (attached image) for referring a friend and getting everything in order, including waiting the 30 days, but when I went to go check my balance on my account, nothing showed up. I'm wondering if anyone cou...


360 Photos To big

I've been posting questions on reddit asking for advice on this and still not sure why the panaoramic photos are coming out to large. Anyone here at Oculus can shed some light on this? Does the skybox stretch all the Panoramas to a set size? When vie...

Qix by Level 3
  • 17 replies
  • 1 kudos

Trouble Starting Horizon Worlds

I downloaded Horizon Worlds today, but after it finished downloading and installing, I jumped in to find that nothing worked in the game. There was no UI to interact with, the button for the menu didn’t do anything. I am stuck on the disc platform th...

Resident 4 drifting issue

When I play Resident Evil 4, My character will drift, in a fairly quick motion, over to the right without me touching the controls. It is an all the time issue. Does anyone know how to stop this from happening? Thanks


Hi I have Oculus go and quest 2. My go hasn't been used for a long while. Thought I would give it a charge and use it again. I miss some games/apps that aren't on quest . No lights when plugged in, tried several chargers but nothing. Does this mean ...

Resolved! oculus home install fail

Can't install oculus home. The log says this. Anyone know why? [Info] [1/30/2022 6:44:25 PM] Driver version from supplied version file:[Error] [1/30/2022 6:44:34 PM] Process C:\Program Files\Oculus\Support\oculus-drivers\oculus-driver.e...

Quest 2 stuck on "return to play area".

Hi! Just a quick note that it took several hard restart for my Quest 2 to stop complaining about not being in the same previously established "guardian zone". It would not allow me to re-assign a proper play zone when I took it to another room. Clear...

controller analog stick drift

i have had my rift s for about 1.5~2 years now and my left controller analog is having a bad time. its drifting and it randomly stops working it killed me on a horror map.... well anyways i cant find my receipt so i dont think i can do the rma with o...

Built in Virtual Desktop not working right

So, I regularly use my desktop in VR. While using my Quest in stand alone I use the program Virtual Desktop, which works great. But when using it as a PCVR headset via Link I prefer using the built in virtual desktop that's part of the Oculus Dashboa...

Pixie40 by Level 11
  • 12 replies
  • 2 kudos

Headset connection problems

All of a sudden I can't connect my quest 2 Headset to my wifi. It says limited connection. Also time and dare is way off. I just got this a month ago. Please Help?

Air Link to a different PC

I wasn't finding any posts on this so... Does anyone know how to air link your Oculus Quest 2 to a new PC? I tried air link with my old PC and it said I didn't meet the requirements for good performance. I wanted to switch to using a more powerful PC...

XBOXJOW by Level 2
  • 2 replies
  • 0 kudos

Oculus App Status

Attaching the screenshot so you can understand what my problem isI've already tried to uninstall and reinstall this,so,I'm literally out of ideasMaybe some DLL is troubleshooting,guesses ?


blurry image and lag after updating to ver 3.7

after getting the latest update the images are blurry, jumpy menus and I noticed a lag in games like saber beats even in solo mode... I did a factory reset but that didn't fix the issue.. I tried tech support but its been 7 days and I get nothing fro...

Chose my profile pic and stuck on grey screen.

I made a new oculus account after getting my oculus quest 2 and I was making my profile. After selecting my profile picture the screen went blank and isn't doing anything. I've tried reinstalling/ repairing but nothing is working. All I want to do is...

Resolved! Quest 2 Prescription lens?????

In the Oculus website they have a link to "" to buy prescriptions lenses for the Quest 2.i ordered a set from them BUT they sent me this email................."We have received your online order. However, your prescription is out of r...

Workrooms issues, 2 monitors when?

Been fooling around with workrooms and its pretty cool. But I have two monitors and not being able to see both is hampering work. Also is there any way to make the screen bigger than the current max size? and my real world setup is not centered on my...

Peteo by Level 4
  • 6 replies
  • 5 kudos

Quest 2 on SteamVR

So, to get things started, I'm on a Quest 2 and using Oculus Link to play games on SteamVR. I'm not sure if it's just me, but I cannot open SteamVR Dashboard whatsoever, which is annoying as I have to take off a gaming headset, my Quest, accept an in...

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