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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54323 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Asguard's Wrath 2 free game issue

I got my shiny new Quest 3 a few days ago and all setup fine. I followed a pop up in the headset for the free game Asguard's Wrath 2. I understand that it is not released yet. However the game does NOT say purchased in the store (my brother also boug...

WAVY effects on asgard's wrath on quest 3

I have a quest 3. I have used both air and quest link with a quest 3 link cable.on asgard's wrath using both methods sometimes the game works fantastic. And sometimes I have these WAVY effects as I look around the landscape like a mirage.This is even...

Download stops

My download stops after the first half, the Oculus support couldn't help me so far.Can anyone help me with my Problem?

Lots of oculus go games no longer downloading

I have 166 games and about 40 I can no longer download. They either flash and stop downloading immediately or get 19MB-120MB stage and jam. I have plenty of space and no issues downloading the other games.This has happened after our account "upgrades...

Can you share games from Meta Quest 2 > Meta Quest 3

Can you share the same games on 2 meta quest 3 headsets? I have the same admin on both headsets but when we go for example to the bowling game it says you can’t both be on it at the same time. Is there a work around so that we don’t have to purchase ...

Mindi1975 by Honored Guest
  • 428 Views
  • 1 replies
  • 0 kudos

Resolved! Asgards Wrath 2 not Starting

Hey Friends of VR, i am German, so sorry for my bad english.  I had installed Asgards Wrath 2 and was playing at the Turorial with the purple Hands as a had to stop and helping my son. 1 Hour later, i can not start the game anymore. I see the loadin...

Resolved! Meta quest 3 quality audio quality drop (not microphone)

I've got the meta quest 3 today and i've been using it a bunsh but i think there is a problem with it aldo i'm not sure.The headsett speekers are not as i expected them to be. From what i heard from revews and from the marketing the audio should be b...

gnuffe by Adventurer
  • 2537 Views
  • 5 replies
  • 0 kudos

Trouble with payment Meta Quest 2

Could someone help me with the payment. Through meta I was blocked 300 euros on paypal and cancelled the order. In addition, when I make a new attempt to order using revolut or zen card after accepting the payment and about 2 minutes I get a cancella...

TryKillM3 by Honored Guest
  • 383 Views
  • 2 replies
  • 0 kudos

Resolved! Constant Play Area Not Found.

Hi all. Is there a way to disable tracking on the Rift S? I’m totally fed up with constant play area not found messages across a very large number of VR headsets. Makes no difference what way we light the room. We only need 3DOF. When no play area is...

No cloud backup: how to transfer saves?

Hi there,I have quite a lot of games that do not use cloud backup.Now, I plan to buy the quest 3 in a couple of days. Prior to that I want to ensure I can transfer saves.Especially the one from Garden of the Sea. My son spent countless hours building...

n.a.m.e by Honored Guest
  • 921 Views
  • 1 replies
  • 0 kudos

accounts broken

well we wanted to chance the onwer of the quest 3 in the process of doing that we did a factroy reset and disconected all the account we had with the vr so we could add the acc we wanted. but that did not work now are vr is broken we can acces everth...

Gear VR doesnt pare

Can anyone please help me, when i want to pair my gear vr with my phone it gives me a notice that my network connections failed even tho i have perfect connection with my wifi router, how is this possible and can anyone give me some tips?

Cannot finalize in-game purchases 12/16/23

I tried signing up for a trial of Supernatural 12/16/23. The Meta store's purchase confirmation box that pops up (where you enter your four-digit code) is hidden behind the game's menu so I cannot complete the purchase. I've tried restarting the head...

Resolved! Unable to redeem Asgard's Wrath 2

I am also unable to redeem Asgard's Wrath 2. I got no email with a redeem link, only one with a BUY link. The Meta Store Page only has buy option.

Meta support wasting time

Hi, is anyone else having a lot of issues with Meta support recently?I have a faulty right lens on my unit that causes a lot of discomfort when playing, especially if there is any text to read. I created a ticket and got asked for all my details on t...

quest 3 airlink to 2 pcs

Actually one Win10 pc, 2 accounts. Each time I change win10 login, I need to go thru the pairing process again.But the airlink interface clearly has space to list multiple PCs you can select from.How can I get this to work nicely? My PC is in a diffe...

Library gone after update

these issues just started occuring after meta took over oculus. there was an update. after that my entire oculus library with all purchases was gone. back then i've had at least the possibility of getting live human support to somehow after some diff...

I can't place down my guardian

I turned on my headset and the guardian was off. I tried making one but it kept on staying off. I have restarted my headset, and factory reset

Connect meta quest 2 to Mac

hello, I'm new to quest 2 and I am trying to connect it to my Mac Book Pro with M1.I used Android file transfer app, but it does not see the quest 2. Could you help me? I just need to transfer files from Mac to File app in the Quest.Thank you!

Faulty Elite Stap with battery

I have recently bought the Meta Quest 3 and l have read numerous reviews that are informing the Meta Team with issues around the Elite Strap with Battery. It is very disappointing that the owners/stake holders have not addressed these issues sooner a...

Meta2 wont connect even after Factory Reset

I have gotten a Meta Quest 2, and it wont connect to my phone, doesnt give me an error just sits there and loads forever. Factory Reset it and it still gives me the same same code, and loads endlessly. I tried doing Meta business just to see if i cou...

B4G3LZ by Honored Guest
  • 620 Views
  • 4 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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