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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 90 replies
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

factory reset

did a factory reset for my son now we are stuck in set up mode where its on the controllers it wont let us move on from there, any help would be appreciated !

My game wont update

Im having some trouble with zenith vr. Its stuck on installing. How do i fix this problem. I have already tried restarting it but it did not help. I really dont want to factory reset.

Feature Request: Disable Head Cursor

I would like to submit a feature request to disable the head cursor dot when either using an APK or using a Gamepad(Xbox controller) or a voice command like "disable Head Cursor". Right now it's just so frustrating to use and flat 2D APK with it alwa...

Can’t install

I’m trying to download a game called blade and sourced nomad but it just says “install failed” clicking try again doesn’t work I can’t uninstall and reinstall because it’s not downloaded please help oculus I’m getting frustrated

Really bad lag

Hi people, First Post, I'm sure this has probably been hashed over before but I got to get some help anyway. When using Airlink my Quest 2 works great with the installed games but when I try and play PCVR game like DCS the lag is unbearable. Quest sa...

sharing screenshots with oculus friends

Hi, is it possible to share screenshots with friends on Quest 2? I want to send screenshots of games and apps to my Quest 2 friends in chat so they can decide if they want to buy or get them and join me. I seem to be able to send screenshots to my me...

Ocassional network lags Air Link

Hi,I'm trying to move with my simracing from cable to AirLink. On the cable I don't experience any lags or stutters.But when I try to play using Air Link I have some unfrequent frame drops. I noticed that every now and then Oculus Link graph show a l...

OculusScreenshot1639165904.jpeg OculusScreenshot1639165704.jpeg

Headphones Ireland problem

Hi, I tried many different ways to connect my new headphone for Oculus. I recently bought headphones from headphones Ireland this site. This site is great for helping me find the best headphones, but it doesn't help me with how to connect. Soundpeats...

jjoncik by Level 2
  • 1 replies
  • 0 kudos

How to make Oculus Control Panel /Screen larger

When you first put on the Oculus headset and press “explore” you get a screen that shows up. When I first started that screen was large and appeared about 4 to 5 feet away from me. Somehow the screen shrunk and appeared about 1.5 feet away from me. I...

KilmarQ by Level 2
  • 3 replies
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horizon workrooms mobile web app camera issue

Hi, I tried to join horizon workrooms meeting with my android phone by using google chrome, it connected to the meeting successfully, but Im not able to change the camera, it forces me to use main camera, but not selfie camera and there is no button ...

tomtst by Level 2
  • 1 replies
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What looks like dried glue on my Quest 2 lense

 I have no clue what this is on my lenses but it causes the lense to become incredibly blurry. I clean my quest 2 religiously and put it down last week and haven’t touched since then. This morning when I went to put it in I noticed this on it. Does a...


Being disconnected from Horizon Workrooms on Oculus Quest 2

When I connect to a Horizon Workrooms room I am able to see it for about a minute and then I am booted out and it says "You have been disconnected, the room may be full or there was an error". As it's just me in the room it can't be full, but there's...

Quest 2 Controller issues

So I'm having a issue with my controller's. They are both having a horrible drift with the toggles. Amy me know how to fix this issue?

GemKing by Level 2
  • 1 replies
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Windows and bios power settings for Rift S

Rift S pushes USB 3 connection to their limits, that why some computers fail to run properly headset. How about systems that barely meet this requirements ? Disabling not used USB ports in BIOS may help or it useless ? Same reason if we disable in Wi...

Resolved! Quest 2 fail ruins the "WOW!"

Just to clear the air,,,I am a 60 + novice in all things tech. Yes I have enjoyed life regardless of that level of ignorance!  (i can do a smily face!) So have recently experienced the highs (a VR Headset?? um thanks) and quite soon after, WOW!! To ...

Help please with my Oc quest

If i buy replacement hand unit for my oc quest not oc quest 2, it seems that on the co website there are only hand units for the oculos quest 2..... so WILL the hand units work on a oc quest?I also cannot believe there is no phone number to call to g...

Graphical glitches random pixels

Had to upgrade my graphics card last October as my old card was giving out to age. Managed to buy an AMD Radeon RX 6600.Now I get random "noise" of either white pixels spread out in a general area, or red/white and sometimes RGB pixels. I've had this...

usb to usbc does not work

i tried to oculus link from usb to usbc because i use a laptop with no usbc port and the oculus app will not recognise its connection. my laptop can detect it but the app does not??? can anyone tell me how to fix this or why it is happening?

Oculus Link Suddenly Not Working

Okay, so I was trying to get on my browser using Oculus Link (with a Quest 2, link cable, and PC) and it just didn't work. I didn't get the setting, I can't find the button to activate it, and it's giving me issues with it. The voice command engine w...

Oculus Link - graphics glitching

I have a new a new Razer 15, a new Oculus Quest, and the Oculus OEM Link cable. I can easily connect the Quest to my laptop and initially the graphics look stunning and all is well. Once I start playing games though it starts to glitch - the frame ra...

Oculus link not showing any computer

Lately, I've been trying to connect my oculus to my computer via air link. But when ever I click air link no computer shows up. I've waited 10-20 minutes at one point waiting. I have the oculus app updated all the way. and the oculus is on v37. my in...

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