Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My wifi isn’t working, even if I switch hot spots it just says “Connected, No internet access.” I’ve turned it off, on, booted it, and tried factory resetting. Help.
Sent my friend a game link. He used it to buy the game. This was weeks ago. Still don't have the £4 store credit. No way for me to check the status in app. What do I do?
My instagram account has been hacked. They have chamged my password and phone number its urgent please help!!
I've had this problem for so long that I don't even remember when it started, and I haven't been able to solve it.Every time I try to use the Rift S, I only see three dots and a black screen, which seems to be a common issue for many people.I've trie...
Hey everyone, just wanted to ask to help if anyone knows how to fix it. The first time when I launched, it was working perfectly it past a few days, and then I started to have issues with tracking then it popped me the icon cannot track. I couldn’t p...
Please help! My Oculus Quest 2 was working fine with the same PC before using the Oculus PC app with Link (USB). The Oculus PC app stopped working. The last time I'm sure it has worked fine for me was on June 12th. My windows, nvidia, etc are up to d...
I've owned Beat Saber on my Rift for years, and just bought a Quest 3. It looks like I have to re-purchase Beat Saber for my Quest 3 and I'm OK with that. But when I hit the Purchase button, I get the following error:Something went wrongWe're having ...
Today I got a lot of update notifications for some older Rift store apps I have installed. These included; Lucky's Tale, Toybox, Space pirate trainer, natures trek vr, lone echo(1), glider island, asgaths wrath, and aircar. These all took a long time...
Hello -- I am experiencing BSOD events while connected to airlink and running MS Flight Simulator 2020. In the application events I see this error below. I have just DL's the Oculus software again, and selected repair to be pre-emptive. Please advise...
Installed Meta Horizon Remote Desktop on my laptop and connected just fine from Horizon Workrooms. Installed the software on my desktop and clicked continue with Meta account. Then it says check your browser to continue logging in. After a few second...
Hiya,I've been in contact with Paypal and Meta for my issue. Paypal states that if I try to purchase something, nothing is shown in their systems. Meta is just honestly rather useless.I've tried the following:1. Turning off my VPN completely. Applica...
Just need someone to please get a hold of me for my other account which is under my Facebook Rufus the Red rooster
I have no idea what meta did. but suddenly my VRCFaceTracking application no longer works??? as far as i know the app hasnt had any updates. so im pretty sure this is a meta issue. Anyone else having this??? I'm pulling my hair out trying to find out...
Hello. I can’t login to my primary account because I lost access to the email address associated with the account. Any ideas on how to login to the account so I can link it with a new email address?Thanks!
Looking at purchasing a Quest 3 for an 11 year old and a Quest 2 for a 8 year old and have a few questions.When purchasing games through the meta account, are the games saved in the account to download to a Quest at a later stage?Can a purchased game...
GreetingsI have a problem with my Quest 2 Guardian elements not showing upUsually I used to create boundaries and show floor level in visual format, like with mixed realityBut something happened and now I can't see any of itGuardian works as intended...
For some reason I can’t gift my kid games that are actually age appropriate and have the corresponding age rating. Sending a request from the child account doesn’t work either. I have contacted support about this but after the initial conversation th...
My quest 2 just randomly turns off by itself with a slight click noise. (not the power button) I would understand if it was dead but it's not and honestly it's quite frustrating.
I keep getting these error messages when I tried to add credit card or paypal payment method in the Meta Quest app.Error Message when adding Paypal:Account IssueWe couldn't complete the transaction with this account. Please try again with a different...
I wanted to say for the past month I haven’t been able to play with any games that I’ve played for. The email “ritznjif” or “ritznjif2011” is a 2nd part of the vr with another account being an admin, I use both accounts and I can’t switch to the unad...
whenever I launch air link I get stuck on 3 dots and nothing else. it worked before but now it is just not working anymore. can anyone help me?
I have a Quest 2 (hoping Santa brings me a 3). When I first got it I used my link cable and purchased several games (Stormland, Asgard's Wrath, etc) that were only available in the Rift store. I also purchased a bunch of SteamVR games which show up i...
I belong to a scientific institution that uses VR glasses for their research. I have 40+ glasses and want to have a separate account for each pair of glasses. Unfortunately I have the problem that I can't generate enough Gmail addresses because Googl...
I did the mistake to turn on the WiFi on the headset and get updated to v59 and become useless again.Meta please fix the issue.Can't believe I have useless £1000 brick.
I recently bought Golf+ on my oculus quest 2 and i wanted to refund it but when i tried to refund it it said that the refund is not available and that i have played more than 2hrs or had the game for over 14days even tho i only got the game today and...
It's been 15 days since my initial referral was used and I have more due today yet I don't see any app credits deposited in my account. What's going on?Some of my due credits have 0 days to be deposited listed on them. Esta the point of the countdown...
Topic says all, I either need someone to call me asap or get help. We tried. I made contact information so hoping someone can help us. It wont let my brother add his debit card and it wont let him purchase the game saying it's a Security problem, etc...
Hi,The laptop is connected to the modem via ethernet cable. Quest 2 is connected to the modem with 5ghz.When I launch the laptop via Oculust air link, the connection is disconnected after working smoothly for a while. In fact, at this moment, the lap...
I bought a game (NFL PRO ERA II) and decided I wasn’t liking it so I requested a refund. Later I saw that the refund was not approved which I didn’t mind, I just went to bed. I woke up the next morning and the game was gone and out of my library. Ple...
