Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Ordered Beat Saber and Onward at same time as Quest 3. Neither available to download to device that’s been delivered (only as paid installs).
Hi to all,Owner of an Oculus Quest 2 since several months, I encounter many issues since two months, mainly since the V28 firmware, which still occur with the V29 et V30 firmwares.I will report them here and how I managed to deal with, I hope it will...
Can you help me check whats happening to my app referrals?For example: https://www.oculus.com/appreferrals/cowmoohard/1654565391314903/I'm getting "Sorry, something went wrong."
Im unable to give my son permission to buy a game. He sends the request and I click allow and then when he goes back into the game it just says again that you need to ask your parents permission. Are we missing something?
I bought game online. how to use it on my app becouse i not see it there
So I have money on my card and it is a debit Mastercard I have only started to have this issue with this card and it has worked before so I don’t know why it’s doing it now and oculus payment accepts the card just when I go to buy something which the...
Hi Alli did the referral via my friend who already has the quest 2.he has received his credit but my credit is not showing sadly.anyone have any ideas who I should contact?
Can I get refunded for the among us vr purchase that was made. I'm new to Oculus and I didn't know it wasn't supported even though it is able to be purchased.
Hi, just did a factory reset and finished the setup of the headset, I have enbale "Space Sense" and set it to medium but I do not see any object outline or people passing. I tried restart and toggling the setting but no outlines, any help is apprecia...
Got my brand new quest 3 this morning. Was having a great time for all of 3 hours of even. When suddenly I felt the cable fall to the ground went to plug it back in but notice it had snapped off please help. this really sucks as I was having such a ...
Hi,I am trying to download recorded videos from quest 3 headset to my pc but the Quest 3 does not show in file explorer.I have tried restarting pc and headset.I have tried restarting headset while connected to pc.I do not get a request for permission...
Hi all,how do I figure out my account details on quest 3? I have a lot of apps there migrated from quest 2. Now I logged in to an account on meta.com and bought one app there. Unfortunatly that account I used on meta.com is different from the one on ...
Hello:Some games are no longer available, what is happening?Vader Inmortal 1 and 2, RockBand VR, Ghost In The Shell ..... EDIT: all its ok now
I just recently bought and activated a Quest 3 and I have neither the $25 store credit nor the Asgard's Wrath 2 game. Why are they missing and how do I get this fixed?
My son bought an app for his quest but put it on my account. I would like a refund and then I will buy it and gift it to him.
Every time I try to change my username its states that I've recently changed my username but I believe I changed my name in March 2022 but I was not completely sure of the exact date or month, I would be grateful if Oculus Support could help me figur...
I made the horrible mistake of preordering the Quest 3 from Meta store directly instead of bestbuy and paying the price for it. Meta messed up the order (confirmed by UPS) and it could not be shipped to Canada in time. I then received an email that d...
Can someone please help meMy Quest 3 is not working..I tried the factory reset and it kicks my fan on high. It seems some files are corrupted. This problem has existed when I started to make my avatar. I have tried to get tech and I tried multiple ti...
Hi, I am currently having issues with connecting my Windows 10 Pro desktop PC to my Quest 2. I have tried both air link and cable. I am able to connect to my brothers PC on air link and cable, but not mine. My Quest 2 is on the latest update, and my ...
So I got on NFL pro era 1 and every time I play it restarts as if I have never played. I Have to restart the tutorial and when I finish it only lets you play against the team you chose for example I was trying to play I chose the colts but I can only...
Hey there, so I've been having problems with my quest 2s mobile core not responding putting me in the infinite loop and because of that I'm gonna have to factory reset the poor thing for a second time and I was wondering how I saved my stuff to the c...
Hi, I am Rahul. After the update in quest 2, I am unable to lode the app, while i am trying to install the app is installing but it's not loading it is showing a black screen, i uninstalled the app and reinstalled it but now use it, I restarted the O...
with the recent updates to the quest 3, I’ve been getting so many new problems. First of all, my boundary keeps moving whenever I move my head around. My room has light and I have covered shiny surfaces. When I’m playing vrchat, my screen will shift ...
Hi, I bought a Quest 2 a few days ago, from the beginning I had no sound from the speakers or external headphones plugged into the jack port, the only way to get sound is through the bluetooth speaker or casting to chrome or phone, I did a factory re...
Hello, I'm trying to share screen (mirroring) from an Oculus Quest 2 to my phone/computer with a secondary account linked to the headset. When i click to Share, i see "devices available" and a circle turning but no "Oculus App" or "Computer". (Multi ...
When I connect Quest headset to pc via cable hand tracking doesn't work, and there is no option in menu to enable it. can someone tell me how to enable hand tracking when its connected to PC?
I have a quest pro, and i've been trynna get the developer mode on both pc and my mobile app but whenever I try enabling it , it wont allow me to select developer mode. I've followed most of the instructions except the USB connection . Please help.
My mom bought a quest 3 for Christmas ,she got an email saying order place and i went to check it today and it say it is on hold . I don't know what to do .
My meta quest 2 will not turn on. I have done the factory reset but its still blank. Nothing. Just charging as it was suggested.
first time i tried linking it, it would just say cant connect, then i tried 2-3 things that helped other people, it made it worse because it wouldn't even show my pc on the quest, then i disconnected my ethernet from my pc then it popped back but sti...
