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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 42622 Views
  • 106 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

HELP! my quest files will not show up!

I have been at this for well over an hour and nowhere in my computer does my oculus pop up. I am trying to move video files and when I plug it in with the cord it came with into my PC nothing pops up. I have looked for a developer thing I need to che...

Multiple issues with the boundary system on Q3

There are a few glaring issues with the boundary problem currently on the Quest 3.1. Disabling boundary in developer settings disables passthrough / mixed reality. I have always used my Quests with boundary disabled entirely so I can utilize my space...

hadean_uk by Honored Guest
  • 2551 Views
  • 2 replies
  • 4 kudos

Trouble Setting up a boundary

I just got my new quest 3 headset and when i am first turning it i have to set up a boundry like everyone else, but it wont let me. Whenever i press "set up boundary" the screen either freezes, turns black or inverts and goes crazy. I haven't found a...

Trouble connecting Quest 3 to SteamVR

Hey all,I have ready through many posts and tried different setting GALORE on my PC to get my Quest 3 to work with SteamVR. This is my first VR headset so I have no experience with it. I got it to connect one time to SteamVR started Phasmophobia and ...

Does the Elite strap with battery have internal battery bypass?

I read somewhere that there’s software to prioritize the elite strap with battery power source over the main battery. This is huge because that would greatly improve my main batteries health overtime. I have one and it does behave that way, but I can...

BRUZ1 by Explorer
  • 651 Views
  • 4 replies
  • 0 kudos

I hear game sound twice during gameplay

While playing some games, I hear the game sounding twice in my headphones (Wireless Arctic 7 via bluetooth). For example, during Iron Wolf, I can hear explosions twice (when only 1 occurred). Also in Iron Wolf, when someone talks I can hear them twic...

Gobo75 by Honored Guest
  • 327 Views
  • 2 replies
  • 0 kudos

Lefty lucy.....

Hi there metaquestual gods of help and support and stuff like that... so... me here, babettes....I was wondering what sort of things i must do to get my left controller to come back online... I absolutely read some previous posts y'all got here about...

Quest 2 repeatedly turning off

Hi, my son has a quest 2. It has just started turning off and re starting repeatedly.it is fully charged and hasn’t had any damage to it.any ideas?

Continuous vibrations

When I turn on my oculus the main screen where I login keeps moving around and my controllers continuously vibrate but will not show in VR. I changed the batteries on the remote and restarted the device as well. I have tried numerous resets of the sy...

Quest 3 won't launch through cable or airlink.

Hi, Recently bought the Quest 3 and a decently priced link cable (not the official meta one) to play some PCVR using the Oculus app and Steam on my pc.The cable was working fine, but today all I get after clicking to launch is the loading 3 dots, thi...

Oculus Not Backed up

I already found a solution for this but i cant get on my oculus to back it up because its "restarting loop" and saying "System Utilities Not Working" so i think i have my oculus backed up but i want to be 100% sure that it is so when i factory reset ...

ItsAxqua by Honored Guest
  • 309 Views
  • 1 replies
  • 0 kudos

Passcode

I have gone to use my quest 2 and its asking for a passcode on the headset, I haven't requested one or set up a pin so I'm unsure what has happened? Its never asked for one before in the months ive owned it. Reluctant to reset head device Any help ap...

Quest 3 Airlink will no longer connect to PC

Honestly regret buying this piece of junk. I purchased the quest 3 to mostly play PC VR games and it's been a nightmare from the get go.At first I had no problems connecting via airlink but the signal was average and the performance was poor to say t...

Game disappeared from my library

This is gonna be long so bear with me. When I first started using my VR I signed into oculus with my old burner Facebook account (burner meaning I put in a fake name on the Facebook because meta is all about putting real names on the accounts but out...

RoryLotz by Honored Guest
  • 433 Views
  • 1 replies
  • 0 kudos

Unable to remove my vr on my meta account

I been trying to get my remove myneta account pervasive vr headset that linked to my meta account I recently been contacting meta support I raised and discussed this issue they said they are unable from their rescue to have my vr accounts linked to b...

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Help

I'm new to the oculus quest 2 (the oculus period,never used one before) well I recently gt one but there's no controllers. Is there any way to use it for anything whatsoever without the controls?? Seems almost useless without them. I can't even go to...

Multitasking !

Hello everyone, how can I open multiple apps side by side and distribute them in my room? Multitasking with multiple applications. I have the option to open three applications side by side, but I can't uncouple them, distribute them in the room, or c...

Referral for friend with refurbished Quest 2

i have a friend who has a refurbished quest 2. my question is that will he be able to refer me to buy a brand new headset using a refurbished headset?. All the articles i read so far keep saying that a refurbished headset can't be used to claim refer...

MVJ777 by Explorer
  • 856 Views
  • 1 replies
  • 0 kudos

Oculus quest kicks me out of all my games

Any time I try and play any game on my quest 2 it loads up for about 15 seconds then I see the 3 loading dots and takes me back to the home screen. I just factory rested for a different issue a few days ago. And it's not an issue with my Internet bec...

Rift touch controllers

So I started trying to get my rift touch controllers connect but everytime I connect them they dont stay cinnected and show it has battery % but then it turns off and switched to other controller, and it doesnt work in game at all. How do I fix this ...

Cant log back in from another device

when i started up my quest 2 it asked my to "Log back in from another device" and go to www.meta.come/deviceand enter a "code" they say "when prompted enter this code:" but the window is too small so i cant see the code

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Help on adding my son as friend (follower)

Hi,I got my son an oculus quest 2. I have my own and now he has his own. I can't seems to add him as a follower or vice-versa. I search his name but no icon to follow. He has the same problem. I can see others that I can click on follow but not him. ...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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