Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
How do i get The cloud saves in my headset after Factory wipe?
Back in 2020 i bought 2 sets of Oculus Quest 2 with their respective oculus accounts. Overtime facebook setup was mandatory to continue using my Quest 2. Fast forward now, i do not have access to one of my facebook account that is tied to one of the ...
So ive had problems with not being able to access any multiplayer related apps for months now. Today ive tried bypassing this problem by making another account (it didn’t work). However this time ive catched somthing interesting. I tried using vrcha...
The problem is in windows and you have to set network to private so it can see the device.
So recently I received a meta quest 3. I went through the normal pairing process on my phone and everything looked good my quest 3 showed up under devices. When I went to look back later my quest 3 was gone from my devices. So I did a factory reset p...
passthrough is not working, same with the hands i have read all of the other support solutions and have tried them, from power cycling to even factory resetting my headset and nothing works.when i double tap for passthrough nothing happens besides my...
I received an email offering a paid survey to research Meta products. Here is a small portion.Meta Quest is holding a series of 60min/week Diary Study + 60-minute research sessions on mid-December to early January. This study will be held remotely so...
Hey Meta,I've placed an order on a Quest 3 on November 5 and payment has been deducted and I have not received any updates and support has not been responsive after initial "looking to this" respond. The order page even shows an outdated estimated de...
Hi, Figured I'd try here to see if someone with an IQ above 50 and speaks english can help me. I ordered a Quest 3 and the package came 2 weeks ago. Inside the box was a brand new and sealed Quest 2. I contacted live chat, who said they can't help an...
I tried using the code to buy a game and it says this request couldn't be completed please try again later.
Hello everyone. I've been noticing that my lenses fog up a ton on my Gear VR, and I know many of you have the same problem. I wanted to share my knowledge as far as lens fog. I've played paintball for quite some time now, and I sweat a ton. I always ...
Please help, I recently got this headset and it wont allow me to play any games bc its on the old version. I have tried factory resetting it twice, rebooting , changing the Wi-Fi, leaving it charging. And every time I try contacting support all the t...
My wifi isn’t working, even if I switch hot spots it just says “Connected, No internet access.” I’ve turned it off, on, booted it, and tried factory resetting. Help.
Sent my friend a game link. He used it to buy the game. This was weeks ago. Still don't have the £4 store credit. No way for me to check the status in app. What do I do?
My instagram account has been hacked. They have chamged my password and phone number its urgent please help!!
I've had this problem for so long that I don't even remember when it started, and I haven't been able to solve it.Every time I try to use the Rift S, I only see three dots and a black screen, which seems to be a common issue for many people.I've trie...
Hey everyone, just wanted to ask to help if anyone knows how to fix it. The first time when I launched, it was working perfectly it past a few days, and then I started to have issues with tracking then it popped me the icon cannot track. I couldn’t p...
Please help! My Oculus Quest 2 was working fine with the same PC before using the Oculus PC app with Link (USB). The Oculus PC app stopped working. The last time I'm sure it has worked fine for me was on June 12th. My windows, nvidia, etc are up to d...
I've owned Beat Saber on my Rift for years, and just bought a Quest 3. It looks like I have to re-purchase Beat Saber for my Quest 3 and I'm OK with that. But when I hit the Purchase button, I get the following error:Something went wrongWe're having ...
Today I got a lot of update notifications for some older Rift store apps I have installed. These included; Lucky's Tale, Toybox, Space pirate trainer, natures trek vr, lone echo(1), glider island, asgaths wrath, and aircar. These all took a long time...
Hello -- I am experiencing BSOD events while connected to airlink and running MS Flight Simulator 2020. In the application events I see this error below. I have just DL's the Oculus software again, and selected repair to be pre-emptive. Please advise...
Installed Meta Horizon Remote Desktop on my laptop and connected just fine from Horizon Workrooms. Installed the software on my desktop and clicked continue with Meta account. Then it says check your browser to continue logging in. After a few second...
Hiya,I've been in contact with Paypal and Meta for my issue. Paypal states that if I try to purchase something, nothing is shown in their systems. Meta is just honestly rather useless.I've tried the following:1. Turning off my VPN completely. Applica...
Just need someone to please get a hold of me for my other account which is under my Facebook Rufus the Red rooster
I have no idea what meta did. but suddenly my VRCFaceTracking application no longer works??? as far as i know the app hasnt had any updates. so im pretty sure this is a meta issue. Anyone else having this??? I'm pulling my hair out trying to find out...
Hello. I can’t login to my primary account because I lost access to the email address associated with the account. Any ideas on how to login to the account so I can link it with a new email address?Thanks!
Looking at purchasing a Quest 3 for an 11 year old and a Quest 2 for a 8 year old and have a few questions.When purchasing games through the meta account, are the games saved in the account to download to a Quest at a later stage?Can a purchased game...
GreetingsI have a problem with my Quest 2 Guardian elements not showing upUsually I used to create boundaries and show floor level in visual format, like with mixed realityBut something happened and now I can't see any of itGuardian works as intended...
For some reason I can’t gift my kid games that are actually age appropriate and have the corresponding age rating. Sending a request from the child account doesn’t work either. I have contacted support about this but after the initial conversation th...
My quest 2 just randomly turns off by itself with a slight click noise. (not the power button) I would understand if it was dead but it's not and honestly it's quite frustrating.
