Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I manage my 12 year olds account via parental supervision. I have allowed two apps - YouTube be and Job simulator, which confirm they are now ‘allowed’ yet when my kid goes to play and I recheck in the app they default to ‘not allowed’ I’ve closed th...
Hello, the camera resolution of the device is very bad, it is not like what I see in the videos, could there be a problem?
I was trying to click a game on my menu and accidently dragged it off. Then it disappeared and is no longer in the app library. How do I recover it? Thanks.
We recently purchased a Meta Quest 2 for our son and we are having much difficulty with getting it to work with the parental controls. At first none of the approvals appeared to be working, so, in an effort to allow my son to play, I added myself to ...
What to do if oculus quest 2 screen freezes in place? Restarting it doesnt work, and the boot menu only says “No command”
I purchased premium bowling using another person's referral discount. I can't find it anywhere even after updating and restarting the headset. What should I do next? I can't refund and repurchase because I can't find the purchase.
Hi, I bought quest 2 and first time start it. It asked me for wifi network. When it connected to wifi, it downloaded 2 updates and installed it. I am on window to sync with app, where is id code and button to register in bussines account.I installed ...
we did a factory reset on our Meta Quest 2 due to it not connecting to account. It hadn’t been used in a while and were promoted to log back into account to use the device. We weren’t able to log back in so did the factory reset. After the reset, it ...
I forgot my meta password because I made the account when I had originally intended to purchase a quest, when that fell through I forgot my password. It let me log in with a pin but now I want to change my password problem is every time I do it puts ...
Hello, I submitted a refund request on the 3rd of December and refunded it shortly after as the game turned out not to quite be as fun as I thought it would be. The refund request was approved this morning, yet I haven't actually gotten the money bac...
My quest 3 randomly restarts. Sometimes It's fine for my play session (longest I've done is about an hour), but most of the time, it will restart randomly between every 5 - 20 minutes of use. There doesn't seem to be an obvious pattern, it's happened...
I just bought my headset on Nov 30. I tripped and fell face first and damaged my headset. My local store will not help me on my purchase. How or who do I contact to get help fixing or replacing?
I purchased cubism game/app and on my meta 3 it says, "This app is not available right now. (Some mixed vr games aren't available yet). I purchased this on meta quest app so I assumed all of these games would work and are available on my headset. Wha...
Witam, mam problem z Meta Quest 2, chodź o to, że nie chcę mi się ładować, a po rozładowaniu nie chce mi się on włączyć, liczę na szybką odpowiedź! Produkt jest Nowy i już zaczęły występować problemy...
I see little darker black 1/4 ring.Its like little scratch with ring mode. I see it with dark contrast scenes bottom of my right lens and I see it when watching movies and power up headset.Is this normal?
Hello. I have an issue that is rather simple, but it is not. When I am trying to connect to my phone app with quest 2 it says finding device and then connecting, but it doesn't do anything. But when I turn off headset it says like "OMG I am connected...
The account on our Quest 2 was attached to an email that my wife and I share. We wanted to create an account for our 10 year old child, and supervise it using my Facebook account. However, we accidentally did things out of order. Instead of creating ...
My son has had Meta Quest 2 for almost 2 years now. Account Setup from beginning was done together with a guardian account. New age policy popping up in the Meta app now requires him to either share ID of approved age or link to guardian (which we al...
Hi, I bought the Meta gift card and the code I received has only 16 digits. The required code on the app and website is 25 digits. I don’t understand how I can use this gift card. Please help @metaquestsupport
I bouth my VR a day ago and when i turn it on it doesnt show image. It shows the picture for a second, but then it starts flashing and you can't see anything
I recently purchased a Quest 3 with 512GB storage, but after two weeks, it's facing startup issues. It remains stuck on the logo screen. I've attempted various solutions including rebooting, force rebooting, and even a factory reset, but to no avail....
good morning, I'm writing here because I have a problem with the Oculus Qlest 2 that I recently purchased, which is that they don't see my computer. I have tried several times to install olucus applications on the computer and to change the network a...
When I factory reset my oq2 I thought it would keep the games I purchased but it did not.I do not know what happened.
i refunded a game a few days ago and it said it got approved but I haven’t got my money back yet I have checked my bank account many times. I don’t know if it is because I changed my card? but can anyone help me with my situation please
This is an issue I've struggled with for the better part of a couple of weeks now. This is an issue that many other users seem to have struggled with both recently and years past from now. This isn't even the first time I've encountered an issue like...
VR newbie here. Playing Pickleball one for the first time. I have my guardian set. During play I can’t always get to the serving line on the court because the guardian moves you closer to the net. How do I get back to the serving line?
I was trying to log into my Oculus app on my laptop (normally used on my desktop) and I realized I never wrote down my password. I go to change it but the email on file is an email I no longer have access to. I can't even get to my password while log...
When you are connected to pc with oculus link and enter desktop mode, you can pull out a window into 3d space by squeezing the grip and the trigger at the same time. This is super useful. The issue that I'm having is that when you do this, it clones ...
All of applab titles have been removed (or hidden) from wishlist since yesterday. This is true whether checking from web browser or the mobile app. Does anyone having the same issue?
I'm having issues with my oculus quest 2 headset it will not power on keeps like rebooting I can't factory reset it I've tried is there somewhere I can take it to have it fixed
