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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

2d fullscreen/fullview in VR

I cannot figure out how to just plaster a 2d window from my computer over my entire field of view. I've got oculus link all working, but I wanna open a program from my computer so that it takes up my entire vision and doesn't just create a 2d window ...

Myrrkin by Level 2
  • 4 replies
  • 0 kudos

Cannot login to Oculus app?

Weird one, here. It's been a little while since I'd used my Gear VR, and upon booting up my Note 4, I had some updates. Cool. However, the setup process wanted me to log in with my Oculus account. Okay. But upon entering my E-mail and password, it te...

how to fix your link cable

so i was trying to do the oculus link with a cable and i accidentaly press "do not show this again" how do i fix it help

ZXC_EZ by Level 2
  • 1 replies
  • 0 kudos

Broken Oculus

I was on a trip to Switzerland and I used my Oculus there. when I came back it acted like it wasn't connected to wifi even though it was and wouldn't show anything except from settings and files. Nothing was working. I tried turning the wifi off and ...

Quest 2 LINK via USB cable

Hi! I have a laptop with a "nVidia Quadro P4000" which is not on the list of Link GPUs. Is there a point of me trying to use Link via the USB cable? Are GPUs on the list the only ones that work at all? Trying to figure out what makes the GPUs on the ...

The slowest oculus replacement system ever

So I sent my defective controller back about 20-25 days ago now they initially stated that it would take roughly 14 days and I’ve had nothing I got an email saying they received it two days after I sent it away and from then I’ve heard nothing not ev...

Lost all of my apps when I restarted

I was trying to power off my headset and I on accidentally hit the restart and I got back in and went to my apps and saw that they were all gone even ones that I paid for! I have been looking for ages on how to fix this problem but I cannot find anyt...

Oculus credit

Gday. Got my new oculus delivered today. My son sent me a referral a couple of weeks ago and I bought the oculus on this site and set up the account.I dont know how to recieve the referral credit. I thought I set it up correctly. Are you able to help...

Oculus Quest 2 Gallery

I've been off and on YouTube trying to figure this out, and NOTHING has helped. I can't find the gallery or cloud for my Oculus anywhere in the Oculus app. I'm absolutely confused because I've tried everything and none of it makes sense.

Another game suggestion

I am not sure how many like pool or play it now a days, I know we have sports bar vr on steam. But, I want to see a standalone billiards game in vr with great graphics that involves most of the styles of pool and snooker. I think playing snooker in v...

Quest 2 with ASUS ROG Zephyrus G14

ASUS ROG Zephyrus G14 laptop. Hello everyone. I need help very badly. I bought my ASUS ROG Zephyrus G14 laptop about a year ago for the sole purpose of playing IL-2 Sturmovik Flying Circus and I have not been able to get it to work. I have tried both...

riveraj by Level 2
  • 1 replies
  • 0 kudos

Quest 2 controller on quest 1

Hello,I have a Oculus Quest 1 and my right controller is broken. But I can't find any.Do you know if I buy a Quest2 controller I could use it on my Quest 1 Thanks for yours answers.

Version 37 has broken AirLink for me.

Yesterday, My Oculus app on my PC automatically updated to version 37. My headset was still on version 35 for the update didn't roll out for me just yet. When i went to use airlink to play VRchat, it was constantly searching for my PC. Restarting my ...

The Worst Customer Service

I've had an open service ticket open since October 2021. No progress has been made on my ticket and I keep getting the same reply from customer service reps Rob and then I got handed off to ArthurA. I was asked to return everything in the original pa...

JMoney29 by Level 4
  • 22 replies
  • 5 kudos

Can't link Cards or Paypal on Quest or Go.

When my Debit Card link expired in 2020 I tried to link a new card and have not been able to do so. I've tried linking my new debit card, credit cards and PayPal all with no success. Support made some suggestions and I tried them all. All I can think...

Couldn't send Referral

Hi, I recently purchased my Oculus Quest 2, as I had a chance to try it at my friends. He was trying to send me a referral code, but the app says: "Couldn't send referral. We are working on getting this fixed as soon as we can. Please try sending you...

Klem-S by Level 2
  • 2 replies
  • 0 kudos

Date changed to 2036

My quest 2 changed the date to 2036. Internet is not working. I don’t have SideQuest. How can I fix this?

skjarum by Level 2
  • 1 replies
  • 1 kudos

Oculus referral link

Hi I sent my friend the oculus referral link so he could show the link to his mom for him to order it and my friends oculus came in and me and him never got the store credit on his phone it says the referral link has already been used to activate a q...

Apps do not install oculus pc

I posted about this a week or so ago and yet there has been no fix, only temporary 'fix' I have is that I installed it on my headset alone, instead of using oculus link. Which is fine but at the end of the day I still would rather connect it to my pc...

Oculus controller drift

I got a quest 2 6 days ago and since the day I got it I've been having this drift on the right joystick that always drifts upwards or to the left, I initially thought this was a browser issue and I hadn't been experiencing it in any games up until ye...

Parental Controls

It's absolutely mind boggling to me that Meta doesnt have the option of parental controls on their VR devices. When mentioning this to their customer support I got the reply that these devices are intended for 13+ ages. As if a 13+ year old is able t...

Quest 2 Audio

We just purchased a new Quest 2 and all set up, however there is no audio coming from the headset, other than some cracking noises occasionally!This has nothing to do with any particular game, just no sound - not a great purchase to be honest

Oculus Game-streaming service

Why oculus would not make something like geforce now but for vrlikeyou launch game on app and streaming goes likeOculus servers > prop some steam servers for some game > your headsetso you dont need to pay 4k usd to play some games on your headset

Do I have a faulty headset OculusQuest 2?

I got my headset OculusQuest 2 through Amazon.I noticed after opening it and attaching the battery head strap that there was a scratch of some kind on the left lens first time using a VR headset. The image looked blurry ...

Oculus cv1 touch support to quest 2

So I recently had to order a replacement remote for my quest 2 right remote and support told me that it doesnt support the use of the oculus cv1 touch remotes which is ODD considering both are made by oculus and have same layout cept the halo sensor ...

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