Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 57073 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Bonelab caught in a limbo

Spoiler (Highlight to read) Ok so i was deleting bonelab because it diden’t load but it is like it halfway finished and now it won’t load and i cant delete or redownload it

Stuck at After the Fall Hub door with auth fail

Bought After the Fall on Quest during BFCM.IT's a cross-buy so I got the Rift version as well.I tried to run with Virtual Desktop.Able to access the game, finish the intro, but got stuck at the hun door.It keeps saying trying to auth... and after 30 ...

Oculus Quest 2 not charging

My oculus quest 2 was working perfectly fine yesterday but when it died I tried plugging it in to charge and it will not charge, tried it overnight and nothing. It will not turn on and no lights light up. I have tried different chargers and even trie...

memeguy64 by Honored Guest
  • 592 Views
  • 5 replies
  • 0 kudos

Resolved! can't find airlink

I have a quest 2 and when i go to experimental, airlink doesn't show up, I have developer mode already enabled. Please help

Beat saber free

how do I get my free version of beat saber I just starting using my oculus quest 2

Gigi1063 by Honored Guest
  • 394 Views
  • 3 replies
  • 0 kudos

Workrooms show more than one monitor at a time

Its great that Workrooms now supports multiple monitors but i should be able to view them at the same time. Would also be nice to have more monitors than you have in RL. edit: I figured out this is only a limitation if you are in a a "Workroom" and n...

Peteo by Expert Protege
  • 942 Views
  • 4 replies
  • 0 kudos

First Person Tennis

I was enjoying this game until only a few days ago. Suddenly when I toss the ball to serve the racket fails to connect to the ball about four or five times. I’m trying to figure out what’s causing this. Any help would be greatly appreciated.

Help with dual accounts

Hi I had my son on my account and instead he is 10 and instead of putting My details in to verify I put his in and the account had been disabled. All his progress ect and games are locked is there any way I can fix this ? He is heartbbroken or can yo...

CAREYD by Honored Guest
  • 318 Views
  • 2 replies
  • 0 kudos

Pre-order not working

I pre-ordered silent wolf awhile back and it said it was preordered all the way up until it launched than it wasn’t. That’s about all I got

Connection issue to PC on Quest 2.

Hi all,I've been using a cable to connect instead of airlink. Everything was working fine up until today. I tried to use the headset when connected and all I get is 3 loading dots. Can anyone help please?Thank you in advance,Ciaran.

Oculus PC doesnt download/install games

I have tried to install Asgards Wrath probably 20 times. I have fully downloaded it at least this many times. This includes all the Vader Immortals and a few others. They fail to install after downloading.I have tried on different computers. I have r...

Population One not loading

Hi. Tried to get onto Pop One today & it will not load. I have tried uninstalling/reinstalling, checking for updates etc but had no joy. Can you assist please?

Quest 2 stuck in some kind of loop.

My quest 2 is dead. i plug it up to charge it and it flashes red in the led 3-6 times then itll turn on and the oculus logo will pop up, then itll stay on for a random time sometimes short sometimes longer. more long than short, butt it'll just cut o...

No MTP notification even when enabled.

Well, headset just updated to v59. The option for "MTP Notification" is enabled but no notification appears when connecting USB (official Link cable). MTP can be established with ADB commands at which time file transfers via Windows UI is possible.Of...

com.oculus.vrshell-20231106-182504.jpg

Resolved! The sensor on my right control doesn't seem to work properly

I'm using Quest 2, and apparently my virtual thumb can't be detected properly, it will always stay down on some button or joystick. I tried the battery solution, the repair solution and it only made the "thumb" work for a few seconds, and then it cam...

Kilboo by Honored Guest
  • 741 Views
  • 4 replies
  • 0 kudos

Resolved! Home screen mirror transporter looking light

Hey, brand new user here and I am curious what the purpose is for the light beam that looks sort of like the star trek transporter thing in front of the mirror where you can see your avatar? There must be a purpose for it but I haven't figured that o...

Resolved! Store credit refund

I purchased a HORRIBLE game with a credit card and would like to know if i could get a refund in store credit instead of the card

ConeMan4 by Honored Guest
  • 1136 Views
  • 2 replies
  • 0 kudos

trafering files

i have my oculus plugged into my pc and i dont get the promt to allow my pc to access files, i think its because ive already accepted that but anyway its not showing up in my files under this pc... like the sight says it should.

Sp3d85 by Honored Guest
  • 332 Views
  • 3 replies
  • 0 kudos

How to contact a live person

Can't get access to the games I bought cause when they send the passcode to my viritual screen in side the headset I cant scroll up to see the whole code what to I do cause I can enter my apps

Oculus Rift CV1 HDMI is Not Connected

Hey everyone,I could use some assistance with my CV1. So just today it started having this issue where the app will constantly go back and forth between showing that the HDMI is connected and showing that it is disconnected. During this, my screen wi...

Golf + not loading

Golf + stopped loading and now goes to blue screen…I’ve already rebooted several times to no avail. If I delete and reinstall the game will I lose all of my purchased courses and upgrades on the game? Please assist. Thank you

Meta Support does not answer

H, I have serious problems with my Meta account (not this one for sure).I cannot reset my password anymore. Everytime i ask for a new code and enter a new password.,the website tells my that my login data is not valid (which is complete nonsense at t...

Anonymous by Not applicable
  • 655 Views
  • 4 replies
  • 0 kudos

Email Change: Email not available

Hi,I originally based my Meta/Oculus account email on my Facebook account. Now that they are separate, I want to change the email address on the Meta account. When I attempt to do so from https://auth.meta.com/settings/account/ I get an error "Email ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
Labels