Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
When trying to play videos on my quest app from the media section, there are two things that happen that prevent me from playing them.1. The video will be in a force pause loop where everytime I would click play on the video the video would instantly...
my quest3 has display problem like the picture below. left and right screens have same problem. but when i post screen to PC the image on PC is OK.
I'm using the Quest Pro for a number of PCVR games via a Link cable. Many are simulation games and therefore I don't use the Quest Pro Controllers (e.g., Digital Combat Simulator). However, I'm constantly getting a message that "Controllers not been ...
This is my 4th attempt at having my issue resolved. I purchased a new Quest 3 with the Affirm payment plan which included the quest+ subscription. I received my device and set it up, but I can’t access my quest + subscription. I logged into my accoun...
Hello. I have purchased a QUEST PLUS subscription, but I cannot take advantage of the QUEST+ discount price. I also cannot recommend the purchased apps.
Hi there, My son can play Gorilla Tag, but when he joins a public lobby, the game puts him in a lobby with no people in it, except for himself. All of his movement works fine and there has been no damage to the VR headset. Whenever, he does attempt t...
I have seen another post on here with the same issue, but that was 5 months ago with STILL no resolution... I have a 10700 and a 3070, I play iracing with all the settings on low, the render bar will fill up red, and my framerate will drop, the scree...
Hello, I bought the Quest 3 device for my granddaughter and after we download some games, they load correctly, but then when the game is supposed to open, it goes to a gray screen and does nothing. We have to turn off and restart the device, then ope...
I've have my Meta Quest 3 for less then a week, I've bought 3 games so far. Beat Saber, Blade and Sorcery: Nomad, and Dungeons of Eternity. No matter which one I select to play, after about 5 to 10 minutes(even less for Dungeons of Eternity) of actua...
Hi,Unable to pair headset with controllers.. keep flashing "Controller Update Eroor .. Contact Oculus Support".. Also a code 36006 is flashing on top of screen..This issue has been going on for almost 3 months now, but I've been on travel since and h...
Hi there I would like to apply to become an vr headset and accessories reviewer and be able to have a possible paid partnership to promote your meta products on tiktok and other platforms.
My nephew recently factory reset our Quest 2 to clean it and reinstall the games. We now can't find the games anywhere. I had a chat session with an Oculus tech and he asked if we had backup to the cloud on. I have no idea if we did or didn't, but I ...
I bought the defense package for this game and it won’t allow me to play it.
I have just recently bought a VR meta quest 2 and now it just keeps saying system UX has stopped working , it won’t let me click on the App Library it is like grey border ,I have factory reset it and reset my iPhone, deleted and reinstalled the met...
My Vr turns on when I plug it in even though it is completely shut down. I’ve tried everything and it still won’t stop turning on while charging the only solution I know is to just leave it charging while it’s on. But when it’s dead and it turns on w...
So Whenever i try to connect my Quest 2 into the link cable i keep having a loading screen where its the meta logo and 3 dots, i noticed multiple thingsAirlink works completely fineAnd on Link Oculus Dash keeps Restarting over and over https://stream...
Quest 2: I've reset my PIN 3 times, and no matter what I cannot make a purchase in the store. I enter the number and it just rejects and eventually prompts "forgot your PIN?" So that I can reset it. So I do. But the new one doesn't work either. I'm s...
Hi,I believe it's possible to set up a child's meta account and link it to my account with parent supervision.I've got so far as to enter his email address and name, but when I've entered his date of birth I'm getting the message:"Something went wron...
My quest 2 used to launch games like Roblox normally with no issue same with other games from my computer, but now it just doesn't and I've checked if everything is correct with the games which it is and the only thing it does launch is SteamVR, but ...
I have a quest 2 that is dead and wont work. I get an "error performing Query" error when I try to delete it from my account like so many others Ive read in the forums. I have read as many other help messages as I could find on this subject and nothi...
I just got my oculus and finished the controller update but then I got stuck on the bubble screen and I tried restarting but that didn’t do anything and I don’t know what to do HELP!!
Hi please help. I have tried to pair new Meta quest pro touch controllers. The head set unpaired my old controllers and now it is asking me to enter my pin but I have no connected controllers and it won’t detect my hand tracking. What can I do please...
I created an extra account for my son today. But when he started his loved game, it starts at the very beginning. So I think if I can transfer his savefiles from my account to his account, I never played Gorilla Tag at all, he will be very pleased. A...
Whenever I go into Accounts Centre to change my date of birth, as it was accidentally put in false when created, it just pops up with a 'unable to change your date of birth/it cannot be changed at this time please wait before trying again'. But this ...
My son took over my account and put in the wrong DOB, now had to set the profile up as child and set up a second account so I view what he does, thing is won't let me consent to it to be able to log him back in to the account, Any help would be great...
Hello, I need help from Meta please. I can't login to the Meta quest app with my account because I receive the attached error. I am unable to open a support ticket as the serial number for my Oculus Rift does not work. I did have an oculus account li...
My left stick isn't behaving like it should. I made a support ticket so i could send my controller to be repaired. But i keep getting an email saying my support ticket has been updated, but no link.
Recently my desktop size has changed when I load into Quest Link. I'm not sure if I somehow hit a button or if it changed with an update, but the lower portion of my desktop can't be seen in my headset. It's like it's cropping the lower 1/4 of my scr...
I get put into an infinite loading screen then when it does work I get 0 fps and it’s stuttering and I can’t move
When I go to shut down my Quest 3, the controllers stop working normally (I assume it switches to hand tracking for some reason), causing it to be difficult to uncheck the "update device" box and click the "shut down" option (how I prefer to do thing...
