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Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 89 replies
  • 19 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't remember my password to oculus ( solved )

Hi all.For some reason tonight i was signed out of oculus home on my rift.I have tried to log back in but forgot my password.When i try to reset my password it's asking me for my current password ?Kind of driving me crazy.Any help would be appreciate...

Won't charge - plugin blinks the O logo and just loops

Morning all, I have had my quest 2 for 2 months. I went to charge this morning, and the light never came on, and when you look into display, it just flashes the Oculous O logo and just does the same thing over and over. I tried to open a ticket here ...

Resolved! Problem, can't update to v37 on my Quest

Hey everyone. I haven't used my Quest in a long while, and finally had the chance to get back into it. It says it's current version is 3.5xxx (can't remember the numbers) but when I try to update, it says none available.I charged it fully and just co...

Can't download back oculus software

this is the error i get when trying install back my oculus software if anybody could help with this it would be amazing. I've repaired and uninstalled a dozen times and i have 40GB space left on my computer but it still doesnt work. I use the Oculus ...


Infinite loading issue with quest link (solved)

Hello, I just wanted to say I found a solution to a problem with the oculus quest 2. The device was working fine with the quest link and my computer until it no longer worked one day.The device would show the guardian boundary but not load the games ...

Can't Access Oculus Support on Website

I was going to contact Oculus directly about a problem, but when I go to Oculus/Support/Contact Us it says 'Select Product' and there's an icon of an Oculus headset but I can't select it. There's no text box to type in or drop-down menu. When I go to...


Does anybody else have an issue when playing pc vr with a quest 2???I'll hook up my vr with oculus link, everything's going well, but it doesn't want to work on vr, instead what im supposed to see just shows up on my monitor.

Elven Assassin

I am new to Oculus and enjoying it except finding solutions for problems. I finished my first round in Elven Assassins and it asks if I want to restart but it just goes back to the question, "Are you sure you want to quit? " I state no and we do this...

Anonymous by Not applicable
  • 4 replies
  • 0 kudos


You can add an app as a "Favorite", but I don't see a way to bring up your list of "Favorites". I was expecting a "Favorites" list to be available from the Home page or Apps page, in the same way as you can add an app from the store to your "Wishlist...

Resolved! oculus support not responding

My quest 2 facial interface is realy bad for my acne and oculus support has not replied on my 2 tickets to get a replacement wich I submitted more then 3 weeks ago how do i get a reply?

rinke11 by Level 3
  • 12 replies
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Resolved! 2020 Intel Macbook Pro + Oculus Link?

Hi, VR People!I want to develop a mini game with unity. I have a 2020 maxed out intel macbook pro and I installed windows using bootcamp. And my question is: Can I develop a game using oculus link with my laptop?

Someone help me... All my games/apps are missing!

Today I turned on my Oculus Quest and all my games/apps were all of a sudden listed as unknown sources in my device's data. I decided to delete them and try to reinstall them. However, after deleting the unknown sources (and restarting) I went into t...

Resolved! cant acess my apps or account

After I updated my quest 2 recently, my installed games have disappeared from the apps page, and I cannot acess the store or my account. There is no error code it just says, 'oops that didn't work.' I dont think it is a wifi problem because all of my...

My oculus link cable snapped and broke.

Hey, so my quest link cable broke. I'm wondering if I can refund it, or get a new one? I don't want to spend another $80 on a new link cable. One thing to note, this was a christmas thing, when I didn't have an oculus account yet, so we didn't buy it...


How do i fix this bug on my controller

When I'm playing echo VR, I notice sometimes on my right controller when I push right on the stick it makes me go left instead, it's 50/50, sometimes it works, sometimes it doesn't. So I saw the stick calibration thing in settings and I went and chec...

nothing happen when I try to cast

hello everyone, thanks for your timehere is my problem : when I tried to cast, I go to share -> cast -> computer... and nothing happen. In in the computer I still have the tutorial to share, and nothing in the quest; no error messa...

need a option for quick keyboard layout

unfotunatley im not speak in 12 languages and it will be cool if i would have possibilities to quick change between only two keyboard languages ru/eng. cant find how i can optimize this.

Driver help

Hi,I have a win 10 dell with a Radeon hd 5450. I goto Radeon’s driver page and it says the highest one is 15.7.1. The oculus software says I need drive 17.11.2 but when I goto try and mod that Radeon says I am already at the best driver. I am stuck, ...

VR for education

My question is a bit different here. I'm an educator who would like to introduce VR to college students. Oculus will be mainly used to view 3D architectural models built in Revit and other CAD software. Looking at the minimum PC requirements, they so...

Can´t change my installation folder

Tried to reinstall the Oculus App on my PC after it was alegedly broken and can´t change the installation folder from C: to A: . I tried it with the **bleep**ty guide they posted but it doesn´t work

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Oculus quest2 and hotspot

hello, I can't connect oculus quest 2 to a hotspot, I tried both with iPhone 11 and with Samsung s20, how can I solve?