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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Meta App on Yoga ARM PC

I recently purchased a Yoga 7x ARM PC. I am trying to install the Meta App so I can plug in my Quest 3 and use the Meta Quest Link. It gets almost all the way to the end and fails. it says to reboot and try again. I did that and it fails again. I kno...

WHY IS THERE NO LEVEL EDITOR IN MY BEAT SABER?

Hello, I got my oculus last month and I play it all the time. There are very few songs I like on there. I am older so my music is different. I want to map my own songs but my beat saber game has NO level editor option. Why? and does anyone know where...

People app doesn't show party call and dms ui on Quest 2

For the entire time I have had my headset I have had an issue where it doesn't show my dms or party dms. I always thought it would be fixed. It still isn't. I just started my headset to play with my friends and now I can't see the party when I press ...

office app with one big/wide screen

Hi, im just getting into productivity and office working in VR and I tested some of the known multiscreen apps. Workrooms, immersed, spatial etc. I wonder if there is one that that gives you one (ultra) wide screen instead of multiple smaller ones?Fo...

sungod3k by Honored Guest
  • 238 Views
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Nothing wanting to load on Quest 3

So I've had my quest 3 for several months and so far so good. Up until today when I decide to boot it up to take part in the August Sale. And to my surprise barely anything seems to function. Like I can sometimes get to the store. But usually when I ...

Roc.72 by Honored Guest
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Hewlett-Packard, IBM, Microsoft, Sage, SAP, Xerox

actuelle et les deux précédentes versions majeures des systèmes d'exploitation suivants Apple macOSMicrosoft WindowsChrome OSDistributions Linux basées sur Ubuntu et DebianMeet fonctionne avec les systèmes d'exploitation mobiles suivants : Android 5 ...

Quest 3 Controllers Continues To Disconnect

After updating my quest 3 headsets to the latest software v68, my controllers keep disconnecting. I have unpaired and repaired them, removed and replaced the batteries. Both are temporary fixes, but the issue continues. HELP ME PLEASE!!!

AWVR1 by Honored Guest
  • 1006 Views
  • 2 replies
  • 1 kudos

Resolved! Meta Quest 3 Air link problem

I can not connect to my pc via air link. it works with a usb but wirelessly will not connect.Pc is connected through ethernetHeadset is connected to 5ghz wifi not 2.4network is set to private not public

Resolved! Material Safety Data Sheets for the Meta quest 2

Hi DHL is reqesting a MSDS (Material Safety Data Sheet) for the Meta Quest 2 headset. This is for sending the headset back to Norway from a client in South Korea. Is there any souch documents for this headset? Any one that knows? Can't find this anyw...

thomli88 by Honored Guest
  • 9702 Views
  • 12 replies
  • 1 kudos

Can not make purchases!!

Whenever I try to make a purchase I get this- “We noticed something unusual and for your security, this request couldn't be completed”what do I do?????

IamBeans by Honored Guest
  • 338 Views
  • 2 replies
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rift / oculus app performance issue

So I use my quest 3 fo pc vr, (using quest link) - specifically DCS. All over cabled connection - official meta cable into a ubs 3.1 connection. PC is an amd ryzen 5 with 64 gig of ram nvme pcie 4 and a new nvidia 4070 super. All fully up to date dri...

Sentryuk by Expert Protege
  • 2238 Views
  • 17 replies
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Oculus Link Still not detecting USB 3 on multiple headsets

I have had in the past a Oculus Rift cv1, Quest 2 and now a Quest 3 and guess what? All 3 headsets have and had the same issue that Oculus software saying no USB 3.0 connection via Quest Link. This seems to happen after a period of time no matter wha...

First Setup without Touch Controllers

So I have a Quest 2 without Controllers. After Hard Reset I used the phone app to activate developer mode and used Oculus Developer Hub to access and install apps . I thought that would be enough to play with some Godot Engine. But after I updated to...

How can i disbind 2FA without reveive valdition message?

I'm quest3 user,I can only create a new meta account to post question.Yesterday my META account auto logut and i have to login with message code, click "send codes" many time,not reveive any messagei want to disbind Two-factor authentication still ne...

Hacked account

My Facebook account was hacked and locked but access was given to the hackers and all my info was replaced with theirs so I can't reset anything. Facebook help is not at all helpful. How do I get my account back??? Please!!!

Flightsim: objects suddenly disappear/reappear

My problem is that, using the Quest 3 to fly in X-Plane, which is 99% of my use of VR (I never had this with Quest 2), I can't help but notice, out of the corner of my eye that many objects are continually disappearing, just for a fraction of a secon...

Age restriction lock out

Hello,My son has a VR headset and it was not under parental control. He changed his birthday the other day when prompted and it now falls within the 10-12 range (he is 12). I tried to create a parent account for him since his headset told him he had ...

Marina6 by Honored Guest
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  • 1 replies
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Meta account disabled

My children have used a common account, they are 16 and 10. Since the oldest one didn't have a Facebook account at the time. we used the one set up fpr the younger one (which he uses solely for connecting to games, sometimes it is the only way). They...

MankeVRGt by Honored Guest
  • 561 Views
  • 2 replies
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Horizon account hacked

Hi there, My Instagram and horizon accounts have been hacked. I've managed to get back onto my Instagram account but I can't remove the hacker from my horizon account. They have changed my email so that I can't kick them out. Please can someone help?

al.287071 by Honored Guest
  • 458 Views
  • 1 replies
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Recurring latency issues with Quest 2 on Link

Quest 2 with attempts to link via VR desktop, airlink, and steam link. At random times it will have solid latency without issue. Other times it has rhythmic spikes in latency which makes gaming impossible. The issue is random and will sometimes go aw...

Absolute worst customer service I have ever received in my life

For months now I have contacted meta support, several live agents and emails to organise returning and refunding my two headsets. I explained to them the urgency of having it sorted asap due to needing to pay for surgery costs. I have now had over 10...

Revna by Honored Guest
  • 1562 Views
  • 12 replies
  • 3 kudos

Quest 3 problems and observations

My observations after 10 days of using Quest 3. Dead pixel(s?) At least one dead black pixel on the right eye panel. Pretty much next to where I look when head and eyes are pointing forward, like looking towards horizon. I don't care about dead pixel...

Ezez333 by Protege
  • 15301 Views
  • 17 replies
  • 6 kudos
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