Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 57110 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

A solution for Quest Link frame drops and stutters

There's a known problem with Oculus Link frame drops out of nowhere. You know, the ones even with the lowest resolution, 10Mbps encoding bitrate and 80% peformance headroom. I googled a lot and in different times there were different solutions. I tri...

Quest 2 does not find PC, with Air Link nor Link Cable

I'm trying to access PCVR with the Quest 2, but the Quest nor the PC can see each other. The Quest Link connect in the Quick Menu says it is searching for PC. I have tried both Link Cable, and Air Link, and none work. Please help!PCVR

Need help

So basically on my quest 2 I'm already logged in I can do everything but, when I enter the people tab it says I need to create a meta account. I'm already logged into my meta account and have already done this. (Started about a couple weeks ago)

Has anyone encountered this error??

For research, I am trying to connect meta quest 2 to meta quest developer hub.However, I cannot log in to the meta quest developer hub from my desktop.My desktop has a good internet connection and the internet works fine.However, I cannot log in with...

Im having an issue ith my meta quest account

I stopped playing vr for a bit since one of my controllers broke but I have a new set now and I reinstalled the app and I cant get into any account I am able to get into my account on stuff like the meta website and the app on my phone but I cant get...

darksafe by Honored Guest
  • 314 Views
  • 2 replies
  • 0 kudos

Left controller spinning

Can anyone help. My left controller is spinning. I’ve changed the battery, cleaned the headset camera and adjusted the dead zone and still hasn’t stopped the spinning. I contacted Meta for help 3 days ago with no reply until this afternoon asking if ...

Quest 2 storage draining overtime

For a while now, my storage has been draining, and in about 3 days, I would have no storage left. But when I reboot my headset, it would be back to normal. Since I updated the headset about 20 minutes ago, the storage is stuck on 72.72MB and wont go ...

Nebroc12 by Honored Guest
  • 292 Views
  • 2 replies
  • 0 kudos

Meta Quest won't let me log in on Google Chrome

Hello! I've been trying numerous times to log in to Google Chrome in order to do screen casting, but every time I try and do it, the whole site just has a meltdown and breaks. I'm constantly getting this error and it constantly keeps saying "Cannot f...

TheDevDoge_0-1698779317375.png

wifi 6e frequensy range

DEAR OCOLUS I NEED FOR our Customs original catalog which show frequency range of wi-fi 6E (802.11ax) for Meta Quest Pro VR its is stuck over 1 month and i cant realese it without the catalog please help me

rAz1k by Honored Guest
  • 418 Views
  • 1 replies
  • 1 kudos

Bluetooth not pairing

New Oculus Quest 2 with the original account. Signed out of the original account, set up a new one and now trying to sign into original account and the system is asking for a pattern that was never set up. Is not pairing with Bluetooth either.

Resolved! Among us on quest 1

Can anyone tell me if amount us is available on quest 1?I can see posts from January saying it is not supported on quest 1.Is this still the case?

Resolved! Avoid mismatched software versions

Today, my Airlink broke again. It's been pretty stable recently so this was disappointing. My headset is still on v30 but my desktop app had updated to v32. Rolling desktop back to v30 has fixed the problem for me. Assuming one of the biggest tech co...

Resolved! Oculus Go not pairing with phone anymore

I bought my Oculus Go back in 2018 and been using it for sometime now. Suddenly today when I turned it on, it was stuck with showing the 3 dots. I did a factory reset on the headset. Uninstalled and reinstalled the oculus app on my phone, I restarted...

D-LINK AIR BRIDGE QUEST 3 AIR LINK NOT CONNECTING

So Just received my air bridge, I managed to get it working yesterday and now it just does not. In the headset it just says it is searching for PC indefinitely. Every once and a while I see the Air Bridge listed but can't select it most of the time, ...

Meta Quest 3 Not finding PC with link or airlink.

Just purchased a Meta 3 Quest and can't get it to link to my pc with either usb or airlink. Spent a couple of hours updating bios, and any driver that I could find to no avail! All software is updated. I am running windows 11 64bit.Any suggestions wo...

Whatdoino by Honored Guest
  • 648 Views
  • 2 replies
  • 0 kudos

Am I paired or not?

Quest app on my Pixel 3XL shows battery levels, etc. just fine. But it won't show notifications. Bluetooth in my phone says I'm NOT paired. Which is it? Pairing sometimes says "Cannot pair with null," other times won't even do that.I've tried 3-4 pho...

Golf 5 e club stopped working

We have been playing Golf 5 for a few weeks now with no problems. As we were both using my profile, my husband was getting fed up of me ruining his well-earned handicap each time I played, so we decided to create a meta profile for him to be able to ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
Labels