Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I bought the bundle for Five Nights At Freddys VR for my brother and he's been enjoying the game ever since. He has now wanted to play the dlc and found that it wants him to buy it again. I then find that it is the rift version for the dlc but quest ...
I’ve had all sorts of issues lately with my Quest 3. First, sometimes the Elite Battery would just refuse to charge on the charging dock, but other times it’s fine. It seems to disconnect on its own while I’m wearing the quest, even though it’s plugg...
I've clicked on my friend's referral link, but the web page says:"This page isn't available right nowThis may be because of a technical error that we're working to get fixed. Try reloading this page." Please help. I just activated my Quest 2 several ...
The mic on my headset isn't working. I did look up the issue on your site and still not hearing anything but other people? Just received this today. Any idea how to fix it
I have linux machine. I ordered quest 2 link cable when I connect it to the pc, it does not connect. I do not get the screen modal saying: "allow the data sharing". When i use my friend's different brand cable, connection is successfully established....
I have an oculus quest two and it just got an update. I was trying to play one of my games that also had an update, and it said it had the ring closed and the update was done, but I couldn’t open it. So, as an attempt to resolve the isssue, I restart...
Every time I try to turn on my oculus and play, a screen pops up and says headset can’t track movement. I have perfect lighting and it had worked just fine about a week ago. I clean off the cameras and keep the headset in perfect condition but my con...
Until now one of my favourite features was having a floating tablet with a youtube video that i can change in size and place it everywhere i want while doing my chores. Like in this video https://youtube.com/shorts/70iCnS5TjSo?si=z9H2mom_AhsF5UaiSinc...
I can only find dumb lists, without my problem. What i did not find, ist how and where to contact the support.Or is there maybe no support?
Hi does anyone know if you can leave quest pro on docking hub all the time or will it effect the battery life the same as always having a laptop plugged in ?? Do I need to take it off when charged ?
I registered for a replacement controller for my sons Meta Quest 2 in august. For some reason I didn't send it and now when I read the terms it says that the waybill will not work after 30 days from when i got them.I have been trying to find a email ...
Dear Team Just few hours ago my credit card ( Visa ) has been deducted USD 499,99 without any authorization. I never bought anything from this side. Kindly help me to investigate.
I'm just here trying to get a **bleep** return label to send back a unit that is not working. Will not charge, will not power up. I've sent emails daily since 10/25 and have received 0 replies. I chatted with a customer service rep today who was doin...
The app is crashing after login with meta account on M2 MAC. Does the app support M2 MAC? If not, is there any plan to support it? Because I was looking to buy a quest 3 only for virtual desktop experience but if it doesn't supports mac m2 then there...
I am brand new to Meta Quest and just want to make sure that [redacted] is actually a legitimate email address from the Meta Community. I am supposed to email them a bunch of info since my referral from my daughter when I bought my headset did not go...
Doesn't work. On the devise page shows up empty. However on the quest app, when I click install I have tons of same headsets.I've looked at other comments. Why is this still an issue? I did help my roomate out his returning the headset he bought wasn...
Hello, I interested if I can buy a meta Egift card with a visa gift card? (US)
Hello,I cannot log in to my meta account, i changed cellphone and lost the authentication information in the app, so i cannot pass 2 factor authenticationI already opened 2 tickets with meta's support to solve this with no success, what do i need to ...
Hey, I got today Quest 3 and I completed the setup, but I haven't received any code for Asgard’s 2, and also in the store, I see the game price for 60$. The six-month subscription I get but no the game. I need help with this issue
In January 2021 I discovered that my Quest 2 Elite Strap with Battery had a long crack almost cutting through the entire width of the strap. I reported it to support and got a replacement strap sent to me not long after.On October 18 this year, I was...
Hello,my quest 3 worked fine with the cable but since a few days it connects in the pc app saying "connected" and "active" with the green check mark and when i try to put it on my head it says "non connected" "general problem"I've made a video and he...
So basically there’s a headset I don’t own that keeps showing up in the app making it seem like it’s got my acount logged in on it but when I go to devices or shared devices there’s nothing there?? How do I remove
I was playing Moss book II and my headset recently received an update and now the game will no longer launch. It just launches into a blank screen.
i didn’t have my meta quest 3 controller and when i was put it in put it on my quest 2 headset and when i put it on it was not working and it said it is correct can you send me some more and they went on to my brother too didn’t not work so can you s...
Hi guys first of all congrats on the quest 3 and SDK, it's a pretty neat product and I trust it will be improved over time.So I can successfully scan my room, even draw doors, furniture etc and I'm able to use it with apps and games.But the issue is ...
Why when I try to listen to music on my Quest 3 at the same time playing, the sound is completely inaudible and sizzling?,Yet, these are features that worked very well for quest 2!
Ok, I just got the Quest 3. I like it. It is my first VR. I am playing the First Steps game. Every time I get to the one part it goes no farther. Actually two. First, the part where I have to pinch and do whatever. It never detects I am pinching. Sec...
Hi,I wanted to gift a game to my wife so we can play it together. We are connected in Meta and can chat and call, but when I try to gift her the game, I cannot find her in the list. Even if I write her username or email exactly, only other people sho...
When I try to boot it up it only shows me my account none of my others then I click continue, I wait 2 seconds and then SHELLENV keeps stopping, dosent matter what I choose "App info" or "Exit app" it pops up with "SocialPlatform not responding" and ...
just got my Quest 3 a week back, i am looking forward to use it for virtual tours of our Architectural and interior design tours.....wondering which cable will be ideal to connect quest 3 with pc?usb3 cable or hdmi cable?
