Featured Posts
Forum Posts
Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! Can I still redeem my expired Asgard's Wrath 2 email?
I recently brought the meta quest 3 which cane with the game for free. Unfortunately, the email to claim the game was sent to a spam box and I was not able to claim before it expired. Is there still a way for me to claim it now that the deal had expi...
Meta Quest 2 Headset Tracking Lost error
When I open up my headset, tracking fails completely and I get the "Headset Tracking Lost" popup. Whenever tracking is reenabled, my POV inside of the.. lobby area you spawn in when you boot up the headset flies away until I get the popup. The headse...
Microphone barely audible in recordings
Hi there, I record gameplay videos and suddenly the microphone is barely audible. It worked fine a couple days ago, but all of a sudden my voice is super super quiet. Is there a chance of a defect, or has there been any changes to the microphone? Las...
Resolved! Unable to use the Referral link
Hi , I bought a new Quest 3 recently and my friend forwarded me his referral https://www.meta.com/referrals/link/vrcoolnav , I used the web browser to navigate to the link and clicked on Accept Referral, but get the below message Unable to accept ref...
Resolved! How do I access Horizon worlds?
Hi all I live in Dubai and I have no access to meta horizon….. please help
Meta Quest PC app Disconnects on launch
When I launch quest link, It just says "PC Disconnected" And when I checked the logs it just kept on giving me OAF errors Spoiler (Highlight to read) [Service_2024-07-17_20.33.10.txt] 17/07 20:33:12.991 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_i...
Oculus app stuck on “pairing your quest 2” screen
I tried to pair my headset to mobile app and said it was paired but was still stuck on the screen. People said to check Bluetooth but I don’t see any quest 2 in blue tooth please help me
Charging quest 2, turns on, shuts down, repeats endlessly
I have the same problem but I can’t do a factory reset because my headset is dead so it won’t connect to my phone
Mouse Lag in Workrooms
hello everyone, i have a mouse lag problem with meta quest 3 on my work notebook; when it is connected to my home pc all ok, no problem; on my work notebook i have installed remote desktop and when i start meta horizon workroom the mouse cursor lags ...
Unable to Verify myself as 13 or Older
I got this email which then leads to this screenshot: It gave me 2 options: The first method failed: The second method also fail. I gave a very clear photo 3000x1861 but it says blur? What else can I do? Can't the system know that I'm already 45 year...
Quest 3 is unable to connect to my Wi-Fi
Hello I have Fritzbox 7530 router directly connect to the internet, so this is basically the router that my ISP gave to me with my connection. It supports 2.4 GHz and 5GHz. I first have divided SDD for the two connection. I have bought the meta quest...
Error message on Quest screen
TV Storage stopped working I cannot get out of this message. Any help is appreciated.
Passthrough turns on then off every few seconds
Hey guys! I've got a weird issue here. Any game I play on my headset, the passthrough will fade in for like 1 second, then fade out again. It came happen ever 10/20 seconds or every 10 minutes. It's extremely odd and nothing i seem to do fixes the is...
My quest 2 doesn't update
I pressed the On buttom then selected signing off with the option to update before signing off. Now my headset doenst go off and stays with the updating in process message. What should I do?
Resolved! Sharing apps between two quest 3 headsets
So I purchased my first quest 3 headset 512GB, and absolutely love it. I have also purchased several apps from the meta store and they reside on my headset. I just recently purchased another headset for my wife so that we can play the games that I pu...
Ecosphere doesn't load on secondary account
We have one Oculus Metaquest 2 headset and two accounts on it. Mine is the primary account and my spouse has the secondary account. I have my account set to share all apps. I have installed Ecosphere on the headset and it works like it's suppose to u...
Quest 1 games gone?
I don’t get on my Quest often but I did create a meta account with Facebook back when I was supposed to and I thought that was all I had to do. Got on for the first time in 2024 and everything is gone.
Resolved! Arizona Sunshine 2 NOT WORKING Airlink and Virtual Desktop
I just purchased AS2 and was very disappointed that it wont work on both Airlink and Virtual Desktop. Airlink: tracking issues upon launch making the game very jittery and nauseating and my Quest 3 controllers are not recognized, so I am stuck in the...
No email confirmation code for business verification
Why on earth everytime i want to verfy my business i get stuck waiting for email confirmation? Also, is there any real Meta support for us develpers to chat? So sad to see Meta keeps making our work almost imposible, draining our productivity time wi...
Resolved! [SOLVED]Error message During Installation.
EDIT: Thanks to LZOLTOWSKI, I ended up looking through the log file and ended up Googling the error line which ended up sending me to another LZOLTOWSKI solved thread where Windows Defender was the culprit. Ended up temporarily disabling it and the i...
Oculus quest 2 controller
My son oculus quest 2 controller is having a problem. On the headset one controller will keep moving away from you. Or flying away. Over and over again. It was purchased November 13th 2023 at Target. Ive replaced the batteries multiple times. Powered...
Quest 2 Hand Tracking Not Working Suddenly
Haven't been using my Quest 2 for months. After upgrading to the newest firmware, my hand tracking works for a day, but the second day it suddenly broke. My controllers did disappear when I put them down or tapped twice, but my hands' model wouldn't ...
Meta quest 2 tracking loss, controllers vibrate but unable to use and stuck on screen.
I put my quest to charge and once I logged onto it i'm met with headset tracking loss and that it cant detect my movement and such as well I cant use the controllers to click anything like airplane mode and continue without tracking plus they vibrate...
Option to allow usb debugging not appearing on quest 2
I have dev mode activated on the meta app and on the quest 2, since the new update, the "allow usb debugging" doesn't appear on the quest 2. Please help
Pairing Quest 2 -"Headset is paired with another device"
I have had my Quest 2 for about two years. I noticed in my app that my headset was not connected. I tried to connect but it keeps saying the headset is paired with another device. I downloaded the new app, made sure on the same WiFi but still getting...
headset not starting or showing charging LED
Hi, my friend asked me to join them on a game, but when i wanted to start my Quest III there was nothing, no startup and no LEDs, i plugged it in the charger and not even an charging LED.. i started to look up what i could do most say to hold in powe...
Black screen with audio on Rift S
Hi. I have been using Rift S for about 6 months and everything was OK. However recently I ran into this problem - when I plug it in and go to my play area, I see that it is connected, there is a blue light on the headset and I can hear music from it,...
Blade and Sorcery: Nomad is missing from my account.
I was able to play Blade and Sorcery: Nomad before I got my alt account off of my headset. Now that I've put it back on, it's missing, and says I have to pay for it again.
USB C being read as USB 2 after Quest 3 update
I have my Quest 3 updated to the latest version, v67. I bought a new pc with a USB C 3.2 port and a new cable by orico which supports the 3.2. But the oculus quest software in pc doesn't recognise it as a usb 3, but as a usb 2. Tried everything like ...
Can't adjust guitar in Unplugged air guitar Quest 3
I've tried the game now, but there seems to be trouble to move the guitar where I want it and the guitar moves from song to song. I can play the guitar and move it with one of my hands, but I can't adjust it to where I want it to be. The tutorial say...
